Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(362)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

I took my daughter for cryotherapy to treat multiple verrucas. We’d spent years and tried everything to treat them and I’m delighted that after 3 treatments they are totally gone! I’m really grateful to the excellent staff at Iechyd Teifi Health for their professional and friendly service.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very Good

I had cryotherapy to remove a lump on my face and I was able to book an appointment quickly. The staff were very welcoming and the nurse was careful when doing the treatment. She was happy to answer my questions.
After one treatment the lump has almost gone, but as it was quite large, it was explained initially that I may need a second treatment.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely GP

So nice to be greeted by a GP with a smile and a friendly face. Dr Howells was so approachable and made me feel at ease discussing my issues with her.I felt valued and listened to.
Such a different experience from when trying to discuss a problem with my nhs GP! Dr Howells is a sad loss to the NHS but such an asset to a community that was in desperate need of a kind, approachable, non-judgemental and easily accessible GP.
Highly recommended.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I had my inital video consultation…

I had my inital video consultation with Dr Nick , who referred me that day for further investigations .
My results were delivered and discussed at length with me via telephone consultation with Dr Beth Howells .
I felt listened to and advocated for by both GPs .
Not forgetting clerical staff Marion and Mandy who went above and beyond to be helpful . Also answering the questions I had, easing the anxiety of waiting for results delivered.
I would recommend this practice .

7 November 2025
Rated 5 out of 5 stars

If you can go for gold then go for…

If you can go for gold then go for gold! The whole family has had excellent advice and 2 things flagged. Hopefully they will result in nothing but preventative cure. This we would not have known had health checks not been done. To top it off the staff are amazing!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience…

I had a very positive experience with my first appointment.

Initially, I phoned the surgery for advice which appointment would be the best, in person or online. It was then very easy to book the appointment online, to choose the right slot and a GP.

The visit to the surgery was a very pleasant experience also. I avoid medical settings for as long as I can. This was my first visit in over 7 years. I am not somebody who can afford private healthcare, but I am so glad that I had this option when an absolute necessity arose even when it meant an hour of travel.

The surgery has lots of parking, comfortable waiting area, friendly and professional staff who are bilingual, and the most importantly the medical advise was helpful!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I highly recommend Iechyd Teifi Health. I have visited twice and both appointments been easy to arrange, and unrushed consolutations in very pleasant surroundings.
I was able to ask, and get an answer to my questions.
The staff are friendly and welcoming which helps put you at ease.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Medical Care

Look no further for your private medical care. Lovely, welcoming establishment, very helpful staff on arrival and exit. Professional medical care and follow up.
Highly recommended.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly Professional and Reassuring Experience

The appointment booking process was straightforward and efficient. Despite arriving slightly late, I was welcomed warmly and made to feel at ease. The consultation was conducted in a professional and reassuring manner, and the cryotherapy procedure was entirely painless and carried out with great efficiency.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient service

My one criticism is that once the Gold level test was booked, there was no further communication describing what you should do. Reading the description for the individual tests it became apparent, for example, that you should not eat after the night before. An indication that the Doctor's appointment would be a week later would also help.
That aside, the phlebotomist was excellent in taking what seemed like half my blood. The receptionist was helpful and friendly and the conference with the Dr picked up on all important points.
A very good series of tests that have encouraged me to pursue my weight loss.

13 October 2025
Rated 5 out of 5 stars

Just what private healthcare should be

Just what private healthcare should be. Immediate availability for GP appointment, 20 minutes of focus on me from the Doctor, no rush and excellent advice.
The surgery itself is as you would expect, lovely receptionist, quick efficient and spotless. Well done and worth every penny.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Cryotherapy

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already have another appointment booked.
The staff are lovely and very professional. The building and facilities are modern and spotlessly clean.
I highly recommend teifi health they are definitely 5*

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

The whole team at Iechyd Teifi have been absolutely first class. They have provided an excellent, efficient service right from the start when I first made contact, through to referring me to a specialist. I would highly recommend Iechyd Teifi!

9 October 2025

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