Teddy James Mortgage Solutions Reviews 24

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We used Teddy to help us find a mortgage and the whole process and experience was exceptional. He found us a rate far below what we thought we would get, and removed all the stress and admin of se... See more

Rated 5 out of 5 stars

Fantastic service from James making the whole process very easy and stress free. James always kept us up to date and was very responsive to questions.

Rated 5 out of 5 stars

We are first time buyers and had absolutely no idea how any of it worked and Teddy James came highly recommended to us. James has been absolutely fantastic, efficient and extremely helpful. We will ce... See more

Rated 5 out of 5 stars

James was absolutely fantastic. Very informative and always had the answer for us first time buyers. He got us a great rate and mortgage deal and kept well in contact with us through the process. Even... See more

Company details

  1. Mortgage Broker

Written by the company

At Teddy James Mortgage Solutions we take pride in offering friendly, honest, fee free mortgage advice. Our mortgage advice is tailored to your individual needs and circumstances. As experienced mortgage brokers, we use our knowledge and expertise to research the market and find you the cheapest and most suitable mortgage product. We will take all the work off your hands and handle the entire process so you don't have to. We offer fee free mortgage advice and choose not to charge a broker fee. Like all other brokers, we receive a payment from the lender on completion of the mortgage. The difference is we simply choose to not charge a fee on top of this. We are a mortgage advisors based in Eastbourne and cover surrounding areas including Eastbourne, Polegate, Hailsham, Heathfield, Bexhill On Sea, Hastings and Battle. However, our fee free mortgage advice is available across the United Kingdom. Teddy James Mortgage Solutions is a trading style of Teddy James Mortgage Solutions Limited who is an appointed representative of Mortgage Intelligence Ltd which is authorised and regulated by the Financial Conduct Authority under number 305330 in respect of mortgage, insurance and consumer credit mediation activities only. Registered address; 126 Wish Hill, Eastbourne, BN20 9HL. Registered in England & Wales under number 14122351. YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

the best experience for a first time buyer

We used Teddy to help us find a mortgage and the whole process and experience was exceptional. He found us a rate far below what we thought we would get, and removed all the stress and admin of searching ourselves.

He was super clear, communicated everything to us and even recommended a solicitor that we are now using.

I can’t recommend Teddy more. Thank you!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from James making the whole process very easy and stress free. James always kept us up to date and was very responsive to questions.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advisor

Extremely grateful to have found Teddy James Mortgage Solutions. (August 2023)
James has been absolutely fantastic and I cant thank him enough cos Without him we wouldn't have a mortgage. Very professional very helpful Highly recommend to anyone. His knowledge is truly unmatched, and to say he helped us through an extremely stressful time is an understatement. From the very first point of contact to the moment we received our mortgage offer, the experience was absolutely flawless. The communication was perfect every step of the way, and he just a call away, ready to help with anything. I highly recommend Teddy James Mortgage Solutions for anyone in need of a knowledgeable, trustworthy and reliable mortgage advisor. Definitely More than 5 stars. His expertise and commitment to client satisfaction are exceptional! So will be using him again when we remortgage.
Thank you so much James!

Kindest Regards
Ann

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent First-Time Buyer Experience

Excellent First-Time Buyer Experience. As a first-time buyer with no mortgage knowledge, James at Teddy James Mortgage Solutions was exceptional. He started with a clear introduction call explaining the process and providing realistic borrowing estimates.

When I found a house sooner than expected, James responded quickly and guided me through each step. As a single buyer, he carefully considered my financial situation and future concerns, tailoring his advice to my specific needs.

James excels at explaining complex mortgage concepts in simple terms, making the entire process easy to understand. He was consistently transparent, honest, and approachable throughout - always available to discuss any concerns without judgment.

Highly recommend for any first-time buyers seeking knowledgeable, patient, and genuinely caring mortgage guidance.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

We are first time buyers and had absolutely no idea how any of it worked and Teddy James came highly recommended to us. James has been absolutely fantastic, efficient and extremely helpful. We will certainly be using Teddy James in the future for remortgaging! Thanks for all your amazing hard work!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

James provides an exceptional service

James provides an exceptional service. As first time buyers, his personable approach & guidance throughout the process was invaluable. He went above & beyond for us; responding promptly to all communications, providing recommendations & ensuring our mortgage offer was granted ASAP. We were lucky enough to receive our mortgage offer within 2 days which wouldn't have been possible without his support. We would certainly recommend James to any family members or friends.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

Lovely, down to earth chap who explains everything in layman's terms and is prepared to think outside of the box, would highly recommend.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

James just stuck by me

James just stuck by me, it was complication after complication and he was such a legend throughout it all. Mate, I haven't properly thanked you yet but I'm so grateful for everything you did for me,

7 September 2024
Unprompted review
Rated 5 out of 5 stars

James was absolutely fantastic

James was absolutely fantastic. Very informative and always had the answer for us first time buyers. He got us a great rate and mortgage deal and kept well in contact with us through the process. Even at the last minute he double checked the market and got us an even better mortgage deal. Will absolutely recommend and be back in the future. Thanks James

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great outcome

Fantastic service and great outcome.

James found us the best rates available and his speedy responses and incredible level of detail ensured we didn't miss out on our house purchase. His knowledge and guidance on the whole process was fantastic. I highly recommend Teddy James to anyone looking for a mortgage.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

James was very helpful and supportive…

James was very helpful and supportive during my process of my first mortgage, he clearly outlined the details and offered great advice. Thoroughly recommended for all types of property buyers!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, professional and speedy!

First time users of a mortgage advisor, we couldn't have been happier with the service James provided. Helpful, professional and speedy! No question was too small or left unanswered. We highly recommend giving Teddy James a call.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied clients of Teddy James

My wife and I were delighted with the professional expertise of James of Teddy James when we needed to renew our Mortgage a little while ago. We are sure he got us the best deal with a company we were happy with, and we are very pleased indeed with the service we received, and will come back to him when our Mortgage next needs reviewing or renewing. Happy to commend unreservedly and without hesitation to anyone looking to obtain a Mortgage.

30 June 2023
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

Rated 5 out of 5 stars

Better deal than going direct to our bank!

Can't thank James enough for helping us buy our home. He supported us throughout the whole process and recommended a great product. He even got us a better deal with our own bank than we did going direct to them!

29 February 2024
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

Rated 5 out of 5 stars

First time buyer mortgage.

Went to James on recommendation with help securing a mortgage as a first time buyer. Was very thorough and explained everything clearly having not been through the homebuying process before. Always replied to emails in a very timely and professional manor. Highly recommended and will be in touch when my mortgage is due for renewal.

1 April 2023
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

Rated 5 out of 5 stars

Friendly, Helpful, and Easy to deal with!

James and the team make it super easy for you to deal with them. James is particularly helpful in talking through all of the different options and his guidance in terms of finding the best lender, at the best rate, for the best value, is worth it's weight in gold!

28 February 2024
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

Rated 5 out of 5 stars

Excellent, friendly, approachable mortgage advice - highly recommend!

I would recommend Teddy James Mortgage Solutions to anyone looking for mortgage advice - especially first-time buyers like ourselves who were a bit clueless at times!

The advice and guidance we received from James made the whole process a lot less overwhelming... we are really grateful. Would highly recommend.

5 February 2024
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

Rated 5 out of 5 stars

Great experience getting our first…

Great experience getting our first mortgage with James. He is incredibly knowledgeable and made us feel very confident in the process and what should be happening and at what times.

I'd recommend him again and again and if we ever need to re-mortgage will definitely be using his services!

16 November 2023
Unprompted review
Teddy James Mortgage Solutions logo

Reply from Teddy James Mortgage Solutions

Thank you for your kind words.

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