Faisal Ali works really hard to secure the best deal. Always very attentive and polite and interested in you as a person have recommended Norton Insurance to my friends. David R
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See what reviewers are saying
Professional,polite, really helpful and always willing to spend time to get the best cover. Client manager Jayne Devey is a credit to the company. Such a pleasure to be able to speak to the same... See more
My usual Norton contact David Akhtar has retired this year and I wish him a long and happy retirement. He looked after my vehicle insurance for a number of years. This year my renewal was dealt with b... See more
After issues last year with Norton not getting my cover right first time, the advisor this year, Guv, did an excellent job. Brought my renewal price down substantially by providing the cover I asked... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Personal Insurance Company
Written by the company
Norton Insurance Brokers is an independent UK insurance broker providing tailored insurance solutions for individuals, families and businesses. We specialise in home insurance, high-value home insurance, motor insurance and business insurance, offering expert advice and access to a wide panel of insurers to find cover that fits your needs. Whether you’re protecting your property, your lifestyle or your business, our team works with you to arrange the right level of cover at a competitive price. As experienced insurance brokers, we focus on clear guidance, personal service and long-term support — including help at claims stage when it matters most. Our goal is simple: to make insurance easier to understand and ensure you’re properly protected.
Contact info
62 Hagley Road, B16 8PE, Birmingham, United Kingdom
- 0121 248 9440
- Enquiries@nortonib.co.uk
- nortonib.co.uk
Faisal Ali personal client manager
Faisal Ali works really hard to secure the best deal. Always very attentive and polite and interested in you as a person have recommended Norton Insurance to my friends.
David R
These guys are great
These guys are great. Straightforward, helpful and will look for the best deal .very happy to recommend them
Melissa was very helpful over the phone…
Melissa was very helpful over the phone and made renewing my insurance simple, quick and cost effective.
Have been a long standing customer from…
Have been a long standing customer from the early 1990s
Have always found the staff very helpful with good prices and service
Cameron at Norton was fantastic to deal…
Cameron at Norton was fantastic to deal with. He sorted my insurance, for a 56 year old camper van. It was so easy and quick. The price was unbelievably good. Fantastic people to deal with!!
Professional,polite excellent service.
Professional,polite, really helpful and always
willing to spend time to get the best cover.
Client manager Jayne Devey is a credit to the company.
Such a pleasure to be able to speak to the same person
who actually remembers you.
This is a great plus for the company.
Excellent service
Melissa was the young lady is was in contact with and she was very polite and helpful. it is a refreshing change to speak to a person in the UK who you can understand and have a chat with as well. Although i did have a cheaper quote i will not change to a company who would not give me the service i know i can rely on. Regards Phill
Use this company for my insurance needs…
Use this company for my insurance needs and have always had a great experience with the staff and finding great policies for my car and home. My personal client manager Gypsy-Mae Roberts is very friendly and professional and ensures that all my requirements are met and explains everything in a manner that I understand
Would now recommend.
After issues last year with Norton not getting my cover right first time, the advisor this year, Guv, did an excellent job. Brought my renewal price down substantially by providing the cover I asked for.
Vehicle insurance renewal 2026
My usual Norton contact David Akhtar has retired this year and I wish him a long and happy retirement. He looked after my vehicle insurance for a number of years. This year my renewal was dealt with by Melissa whom I found to be diligent, knowledgeable and very willing to look at alternative options to get the best deal she could for me. I have always found Norton to be a company that goes the extra mile for its clients and this year was no exception. David Akhtar is a hard act to follow but Melissa did excellently. Thank you. Alan G
Longstanding & returning customer.
Longstanding & returning customer.
I contacted Norton to terminate the insurance of my classic car ( which had been with them for nearly 20 years) & take out insurance on a new car purchased that day.
Outstanding service from Melissa, who was professional & friendly, addressing all of my queries & options.
The transaction was completed with minimum fuss & complete efficiency.
My confirmation documents arrived immediately as promised. Happy to recommend to friends & family.
Renewed my insurance with Cameron today…
Renewed my insurance with Cameron today he was very helpful and made me feel at ease.
A must for renewing car insurance where…
A must for renewing car insurance where you can talk to a real person who can understand what you need.5 star
I was put through to Melissa who was…
I was put through to Melissa who was very helpful and professional dealing with my renewal off my insurance, she was very friendly and made me feel at ease while sorting it out.
Insurance renewal with Norton Insurance Broker
Have renewed our Insurance with Norton again. Excellent customer service from Cameron its great to be able to speak with someone, the content of cover was fully explained.
Efficient and uncomplicated
Very friendly, professional and efficient. Melissa had all the answers to my queries and made the process of renewal uncomplicated.
Always professional
Always professional, helpful and friendly people. Competitive & good insurance cover. Would recommend .
Very helpful staff and a good price
Very helpful staff and a good price
I’ve been with Norton Insurance for a few years
I’ve been with Norton Insurance for a few years now and always found them to be very helpful and friendly.
Most importantly they give a good price and explain the details very clearly.
Very pleasant experience
Very pleasant experience , uncomplicated process. The lady on the phone knew her job inside out unlike most other company reps these days.
Very impressed.
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