Techloq Reviews 418

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The only time I would recommend this software is if you wanted revenge on someone. Otherwise if you feel the need for such protection get rid of the computer/laptop and go use a library computer ins... See more

Rated 4 out of 5 stars

techloq really keeps my computer and internet browsing safe. There are times when it does really slow down my computer, though. In addition, sometimes it blocks applications like adobe programs that r... See more

Company replied

Rated 5 out of 5 stars

Excellent! One suggestion: At present I don't use Youtube because there's a lot of negative content. To some extent, Techloq has made it possible to have limited access, such as opening up just c... See more

Company replied

Rated 1 out of 5 stars

A year full of headache from techloq. From slow response times to requests for unblocking. System is full of bugs, and slowed my computer down tremendously. Now they only want to give a 85% refund, as... See more

Company details

  1. Software Company

Written by the company

Internet filtering for your Windows devices that works. Fast, efficient, accurate, and fully customizable to suit your individual needs. Try it today risk-free with our 14-day money-back guarantee.


Contact info

3.0

Average

TrustScore 3 out of 5

418 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

the services is corrupted

the services is corrupted, thy take your money and give no services, if you need to open something your request is ignored, i will use a different service,
seeing your reply is even more mind boggling, you only responded now to my post, and if you didn't see my requests throughout shows of your deficiency

4 December 2023
Unprompted review
Techloq logo

Reply from Techloq

Hi, We are sorry about your experience.
We strive to provide a 5-Star service to all our customers!
I have reviewed your account and can see that you have not made any contact with us about the issues you were experiencing. We have a dedicated customer support team that is ready to assist you.
Please feel free to reach out to us and we will do everything we can to resolve your issues.

Rated 2 out of 5 stars

theres a major bug with how the filter…

theres a major bug with how the filter interacts/interferes with 'cloudflare' a company that secures many websites where cloudflare recognises any techloq protected device as a robot the company is aware of the problem but isn't doing much to fix it.

28 March 2023
Unprompted review
Techloq logo

Reply from Techloq

Our development team has been working tirelessly to resolve this complex issue and we are happy to inform you that this issue is now resolved.
We appreciated your business!

Rated 5 out of 5 stars

Thank G-D I went over to Techloq!

Thank G-D I went over to Techloq
which has been so pleasant to use
Not making my internet slower at all.
Response in seconds
Customer service to a next level.
Skin filtering.
I advice everyone who is having any difficulties with any filter to try Techloq.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and Professional Support

Chani has been super professional and help with assisting and explaining the entire process with me on why certain things weren't working and how to resolve said issues. Also, big shout out to Ari!

28 July 2022
Unprompted review
Rated 3 out of 5 stars

Good filter

Good filter, unlike other filter companies, there is a option to have a code that needs to be inputted before you can request that a site be unblocked.
HOWEVER, whenever I call, I get a message that it is out of business hours...even a 12 noon!

24 June 2022
Unprompted review
Rated 1 out of 5 stars

I’m currently having an issue where my…

I’m currently having an issue where my internet connection is completely blocked since a few days, we emailed several times and so far the issue haven’t been fixed.

We’re losing money by not being able to connect.

They should have a quicker response or an 24 hour emergency number.

13 February 2022
Unprompted review
Rated 5 out of 5 stars

This company is saving Klal Yisroel!!

This company is saving Klal Yisroel, Techloq saw the need for filters and created one with the latest high-tech, excellent customer service, and professionalism. Kol Hakavod and thanks for your stellar customer service!

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they always make sure I could use what i need but safely,
(it's worth to wait once a year the 2 days till they fix a bug for a website for our torah)

27 December 2021
Unprompted review
Techloq logo

Reply from Techloq

Thanks for the review!
Please reach out to us at support@techloq.com about that website issue so we can ensure it doesn't repeat itself.

Rated 5 out of 5 stars

Techloqs Great Customer Service

The customer service I receive at Techloq is truly outstanding. Their response time is extremely quick. Most of all, they are accommodating to every specific need, going well beyond their duties, such as troubleshooting a technical issue with my Computer.

23 December 2021
Unprompted review
Techloq logo

Reply from Techloq

Thank you!
Your feedback is really appreciated!

Rated 2 out of 5 stars

I have been made British

Great filter and great service! But everything comes up as though I'm in the UK they used to switch the server to the Us one but now they won't do that anymore! So although I'm in Israel I'm shopping in Pounds and hearing about Boris Johnson quite an inconvenience.

17 December 2021
Unprompted review
Techloq logo

Reply from Techloq

Hello,
Thanks for your kind feedback!
Im sorry to hear your having trouble with the geolocation.
Techloq redirects the internet traffic to the nearest server in order for your internet to run at optimal speed.
You can change your location settings through the browser search settings, or you can reach out to us at support@techloq.com and we will be happy to assist!

Rated 2 out of 5 stars

Very good filter service, but.....

Very good filter service, but when you request to open a site it will either go instantly and automatically or it will take HOURS literally hours which is very frustrating when you are in the middle of working, they can and should fix this

16 December 2021
Unprompted review
Techloq logo

Reply from Techloq

Hello,
Thank you for your feedback, and I'm sorry to hear your experience with us is at times frustrating.

From what I understand, it sounds like your account is under one of our associate resellers that handle the requests for some of the categories themselves, and the requests taking a long time to process don't come to Techloq at all. You can see your resellers name & contact info in the Techloq app. (located in the hidden icons tray of your desktops taskbar)

We would love to help sort this out for you, if you can please reach out to our customer service team at support@techloq.com

Rated 3 out of 5 stars

Good filter which is easy to set…

Good filter which is easy to set up the way you want it. Quite thorough and detailed which is great as you can really tweak it just the way you like. Also, skin filter is fantastic. It's so good, wish there would be an option to use it on ipad.
There are a few downsides, like youtube filter is not so amazing, it's not always accurate. I also wish there would be an option to unblock something in minutes, like unblock a page for 10 minutes.
Google search is also not perfect, If google search is open, the search isn't really filtered. Websites are though.
Customer support is amazing, quick responses to emails. Always there to assist if there is an issue.
I recently had a problem which techloq helped me with and it ended up that it wasn't even the filters problem. Still, they were happy that they were able to help.

10 November 2021
Unprompted review
Techloq logo

Reply from Techloq

Thank you for your positive feedback!

Rated 5 out of 5 stars

I am really happy with this filter.

I am really happy with this filter.
Life saving!amazing and super customizable!! if i need to open anything the response is really fast.
THANK YOU SO MUCH!!

14 October 2021
Unprompted review
Techloq logo

Reply from Techloq

Thank you for your positive feedback! The pleasure is all ours!

Rated 5 out of 5 stars

they are doing a grate job at least for the price you pay, but please enhance costumer service !

they are doing a grate job at least for the price they charge I had the filter and than I toke it off my windows got deleted and I basically had no computer, called them up (they have a lot of people that can help you with.. blowing your nose.. but by the end) I got thru to some one that gave me a # of one how works in Israel office "and the office team on devrey chaim st helped me not normally they were in the office fixing it on till 3,4 in the morning.
I guess you just have to find a good person by them.

4 August 2021
Unprompted review
Rated 1 out of 5 stars

No Support. Wouldnt use for Free

Have been trying to uninstall for 3 days. All the support team does is email me frustrating emails saying nothing but call us when we are open. I cant reach anyone. I will ask for my money back.

23 July 2021
Unprompted review

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