Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. Computer and Accessories Store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect replacement

Was using an old iMac in photostudio to tether to and it packed up... Felt it was a bit expensive to buy a new one for a job that is basically a big SD card.

Bought a refurb from Tech.Trade, gold standard quality, and it's absolutely spot on, does exactly what i need it to do at a fraction of the cost. Will definitely buy again from Tech.Trade

17 November 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted your Gold Standard iMac is performing perfectly for your studio setup — it’s great to hear you found the ideal solution without the cost of a brand-new machine. We really appreciate your trust and your kind words, and we’d be thrilled to help again when you need your next upgrade.

The Tech.Trade Team

Rated 5 out of 5 stars

Brilliant would recommend A***

Everything went smoothly from ordering to delivery. I haven't opened it yet as it is a Christmas present. Would definitely order from you guys again. Thank you xxx

10 November 2025
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Reply from Tech.Trade

Thank you so much for the lovely review! We’re delighted everything went smoothly from ordering to delivery, and we hope the Christmas present goes down a treat when it’s opened. We really appreciate your kind words and would be more than happy to help again anytime. Thank you xxx

The Tech.Trade Team

Rated 5 out of 5 stars

Purchased a Refurbished Apple PC

Purchased a Refurbished Apple PC, absolutely fantastic would highly recommend.

7 November 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re so pleased to hear you’re happy with your refurbished Apple PC. We really appreciate the recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

100% recommend. MacBook Air as new

This was the best experience using a retailer of refurbished tech. I purchased a new MacBook Air and you would think it had never been out of the box. It arrived in a MacBook Air box along with charger and also in a packaging box. Not even a mark on the casing or the keys. It works perfectly. The instructions are dated 2017 so might need a tweak but I managed to migrate my old 2011 MacBook air over to it seamlessly. 100% recommend. Arrived within a couple of days too and a great price.

14 November 2025
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Reply from Tech.Trade

Thank you so much, Gillian! We’re thrilled to hear this was your best experience buying refurbished tech. It’s fantastic that your MacBook Air arrived in such pristine condition — just like new — and fully packaged with everything you needed. Great to hear your migration from the 2011 model went smoothly too!

We really appreciate your 100% recommendation and are glad the fast delivery and great price made the experience even better. Enjoy your new MacBook Air!

The Tech.Trade Team

Rated 5 out of 5 stars

Great product

Great product! Great price! Thank you very much....

6 November 2025
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Reply from Tech.Trade

Thank you for the great review! We’re delighted you’re happy with both the product and the price. Really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

Really navigable website

Really navigable website, speedy delivery and excellent product quality. Would highly recommend. Made me think why buy brand new?!

12 November 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re so pleased you found the website easy to navigate, delivery speedy, and the product quality excellent. Your comment about rethinking brand new really means a lot — that’s exactly what we strive for with our refurbished tech. We truly appreciate the recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

All went well

Arrived quickly, in good state, easy to set up and working well.
Just check you have the correct IOS, I had to update mine to the one paid for.
Efficient company; good quality computer and communication helpful.

11 November 2025
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Reply from Tech.Trade

Thank you, Olwen! We’re delighted to hear your order arrived quickly, was easy to set up, and is working well. We really appreciate you noting the OS update — while updates are sometimes needed on refurbished devices, we’re glad it was a straightforward fix. It’s great to know you were happy with the communication and quality too. Thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Product was dispatched quickly and…

Product was dispatched quickly and arrived well packaged.

11 November 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We’re glad your product was dispatched quickly and arrived safely packaged. We really appreciate your feedback!

The Tech.Trade Team

Rated 5 out of 5 stars

Fast delivery

Right from the initial order through to the final delivery everything ran smoothly.

4 November 2025
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Reply from Tech.Trade

Thank you for the great review! We’re delighted to hear everything ran smoothly from start to finish. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Was absolutely perfect

Was absolutely perfect, delivery very quick, the product is in perfect condition.

11 November 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted your order arrived quickly and that the product was in perfect condition. We really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

The quality of the MacBooks is good and…

The quality of the MacBooks is good and I never regretted buying from you guys.

11 November 2025
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Reply from Tech.Trade

Thank you for the great review! We’re so pleased to hear you’re happy with the quality of your MacBooks and that you’ve had no regrets choosing us. We really appreciate your trust and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Ease of ordering and the delivery was…

Ease of ordering and the delivery was prompt delivered with care thanks

4 November 2025
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Reply from Tech.Trade

Thank you, Mr Henry! We’re delighted to hear the ordering process was easy and that your delivery arrived promptly and with care. We really appreciate your kind feedback — thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

A genuenly flawless experience

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most was the customer service. Every question I had was answered quickly and with real clarity, not generic replies. It felt like they actually cared about getting things right rather than rushing a sale.

The whole process was smooth from start to finish, and the product quality has exceeded my expectations. If you want reliability, transparency, and value without the usual headaches, this is the place. I’ll definitely be coming back for future purchases.

10 November 2025
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Reply from Tech.Trade

Thank you so much for the fantastic review! We’re thrilled to hear your device arrived in spotless condition and that the whole experience — from packaging to performance — exceeded your expectations. Our team genuinely prides itself on clear, helpful communication, so it’s great to know that stood out to you.

We’re delighted everything went smoothly from start to finish, and we truly appreciate your trust, your kind words, and your plans to return in the future. We’ll be here whenever you need us!

The Tech.Trade Team

Rated 5 out of 5 stars

The great sales person of Tech Trade

The great sales person who talked me through everything to do with my new and his experience was outstanding.
Didn’t feet as though he was a “Sales Nan”

7 November 2025
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Reply from Tech.Trade

Thank you, Norman! We’re delighted to hear you had such a positive experience and that our sales team were able to guide you through everything clearly and professionally. It’s great to know the support felt genuine and not like a pushy sales pitch — that’s exactly what we aim for. Really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

Arrived very quickly well packed and in…

Arrived very quickly well packed and in excellent condition works beautifully, very happy with price and product 😀 THANK YOU.mr carey

7 November 2025
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Reply from Tech.Trade

Thank you, Mr Carey! We’re delighted to hear your order arrived quickly, was well packaged, and is working beautifully. It’s great to know you’re happy with both the price and the product 😀. We really appreciate your kind words — thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Great service and very helpful staff

Great service and very helpful staff after I enquired with an issue setting up my laptop

6 November 2025
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Reply from Tech.Trade

Thank you for the great review! We’re so pleased our team could help you with your setup issue and that you were happy with the service. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

An easy website to navigate

An easy website to navigate. Purchased a gold standard refurb, over the moon with it.

4 November 2025
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Reply from Tech.Trade

Thank you, Nigel! We’re delighted to hear you found the website easy to use and that you’re over the moon with your Gold Standard purchase. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Everything perfect

Everything perfect

27 October 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We're so glad everything was perfect with your order.

The Tech.Trade Team

Rated 5 out of 5 stars

A company that cares ! Will definitely use them again !

Great product and fast delivery , Amazing customer service and would buy from them again , definitely my new supplier of anything refurbished that I may need for my new business.
Thankyou and I look forward to doing business again with you !

15 July 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're thrilled to hear you’re happy with the product, speedy delivery, and our customer service. It’s great to know we’ll be your go-to supplier for refurbished tech as your new business grows — we really appreciate your trust and look forward to working with you again soon!

The Tech.Trade Team

Rated 5 out of 5 stars

Repeat customer

This is the second time that I have bought a MacBook Pro from TechTrade. The first one is still going strong three years after purchase and intensive use (8+ hours a day running a high end CAD system as well as all the usual office stuff) It sill works perfectly but I needed another one to run the latest OS. Tech Trade were again, very helpful. They arranged delivery on the exact day I requested and contacted me to ensure that I was happy with my order. I wouldn't consider using any other company to provide my business with Apple computers. They provide an exemplary service.

28 October 2025
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Reply from Tech.Trade

Thank you, Mark! We’re delighted to hear your first MacBook Pro is still running perfectly after three years of heavy use — that’s fantastic! It’s great to know your second experience with us was just as positive, from the personalised delivery to the follow-up support. We truly appreciate your continued trust and kind words — providing an exemplary service is exactly what we aim for.

The Tech.Trade Team

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