Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more
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Review summary
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Based on these reviews
I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more
Company replied
Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more
I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more
Company replied
Company details
About Tech.Trade
Information provided by various external sources
Our retail Service
- We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
- Fairly priced and fully warrantied products
- 12-month warranty
- Free shipping
- Telephone support available
Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.
For Advice and support call 0800 8494994
Or visit www.tech.trade
Contact info
Unit 18 Maesglas Industrial Estate, NP202NN, Newport, United Kingdom
- 0800 8494994
- sales@tech.trade
- tech.trade
4.8
Excellent
3K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
3rd purchase - really pleased.
3rd purchase - really pleased.
Great support and advice, great condition MacBook, super speedy postage - really happy.
20 April 2026
quick easy first rate product
16 April 2026
iMac
The product was ideal and just as described and delivered really quickly
and would recommend tech trade without hesitation
15 April 2026
Do not recommend
Do not recommend. Me, and a few others it seems, have ordered from this place. They never ship the item, it's been two weeks. Their contact number is now disconnected. I spoke to a guy, Charlie Fawks, yesterday, and he said he'd check with his fulfulment team, and I've heard nothing.
15 April 2026
Unprompted review
Reply from Tech.Trade
We’re concerned to read this review, as it doesn’t appear to relate to our business.
We do not have anyone by the name mentioned working with us, and our contact number is fully operational. We also have no record of any order or communication matching these details.
It’s likely this review has been left against the wrong company, as there are similarly named businesses. We kindly ask that you double-check the retailer you placed your order with and update your review accordingly.
If you believe this does relate to us, please contact us directly with your order details so we can investigate and resolve this immediately.
The Tech.Trade Team
Check out your keyboard and mouse !
Easy to order. Prompt delivery. Computer in good condition and looks gold star. However, neither keyboard nor mouse seemed to work and would not connect. We had to use an existing keyboard and magic mouse and get everything started with wired versions. Up and running now.
2 April 2026
Reply from Tech.Trade
Thank you for your feedback! We’re really pleased to hear you found the ordering process easy, delivery prompt, and that the computer arrived in great condition.
We’re sorry to hear you had some trouble connecting the keyboard and mouse initially. Sometimes Bluetooth pairing can be a little tricky during first setup, but we’re glad you were able to get everything up and running. If you’d like any assistance getting the supplied accessories connected, our team would be more than happy to help.
Thank you again for your support, and we hope to make your next experience a 5-star one!
The Tech.Trade Team
A trustworthy business with excellent…
A trustworthy business with excellent customer service
10 April 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted to hear you found us trustworthy and that you were happy with the customer service. We really appreciate your support!
The Tech.Trade Team
Eli's product knowledge helped me make…
Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can understand why. The products that I bought are brilliant and I would recommend TechTrade to anyone.
10 April 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted to hear Eli’s product knowledge helped you make the perfect choice for your business needs. Taking the time to explain the options clearly is exactly what we aim for, so it’s great to know that made a difference. We really appreciate your recommendation and are pleased you’re enjoying your new equipment!
The Tech.Trade Team
EXCELLENT COMPANY TO DEAL WITH.
EXCELLENT COMPANY TO DEAL WITH.
COMPUTERS DID NOT DISAPPOINT.
EXCELLENT SERVICE
EVERY TIME
2 April 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted to hear you’ve had such a consistently excellent experience with us. It’s great to know our computers and service continue to meet your expectations every time. We truly appreciate your ongoing support!
The Tech.Trade Team
Great price and product
Great price and product.
I din't give 5 stars as the communication was not good. Once I had paid I had no email confirmation and was starting to be concerned that the product was not coming.
1 April 2026
Reply from Tech.Trade
Thank you for your feedback! We’re really pleased to hear you were happy with the price and the product.
We’re sorry to hear about the concern around communication. In some cases, confirmation emails can end up in junk or spam folders, but we completely understand how this could cause worry and we’ll take this on board as something we can improve.
We appreciate your comments and hope to provide a full 5-star experience next time. Thank you again for choosing Tech.Trade!
The Tech.Trade Team
well done TechTrade
I ordered on a Thursday and it arrived the following Thursday ... but that was with the long Easter weekend in the middle!
Last Time I bought a desktop Mac was 2011 so getting a bit of a buzz out of the latest version.
The mouse and keyboard actually had batteries pre-installed so that was a revelation.
So far, pretty good ... so, well done TechTrade ... Zak
7 April 2026
Reply from Tech.Trade
Thank you for the fantastic review, Zak! We’re delighted to hear your iMac arrived safely — especially with the Easter weekend in between — and that you’re enjoying getting back into a newer machine after so many years.
It’s great to know setup was smooth and those little extras like the pre-installed batteries made a difference! We really appreciate your kind words and hope you continue to enjoy your Mac.
The Tech.Trade Team
Great service and devices
We bought a budget laptop and imac, super happy with both, fast delivery, will use again next time.
7 April 2026
Reply from Tech.Trade
Thank you for the great review! We’re delighted to hear you’re happy with both your laptop and iMac, and that everything arrived quickly. It’s great to know you found good value in both — we really appreciate your support and look forward to helping you again next time!
The Tech.Trade Team
Happy with the computer but unhappy…
Happy with the computer but unhappy can’t update to the latest software and would be wary about buying again as didn’t realise how old the computer was. Still not a bad price and delivered quickly
22 January 2026
Reply from Tech.Trade
Thank you for your feedback! We’re pleased to hear you’re happy with the computer, the price, and the quick delivery.
We understand your concerns regarding software updates — older models can have limitations with the latest operating systems, and we always aim to reflect this in our listings. That said, we really appreciate your feedback as it helps us improve how clearly this information is communicated.
If you ever need advice on choosing a model that supports newer software in the future, our team would be more than happy to help. Thanks again for your support!
The Tech.Trade Team
Well packaged and honestly
Well packaged and honestly, the condition was amazing, laptop is fully up to date, pretty straightforward customer service, no issues, I'd highly recommend giving these a try when it comes to refurbished Macs
2 April 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted to hear your laptop arrived well packaged and in such amazing condition. It’s great to know everything was up to date and that you found the whole process straightforward with no issues. We really appreciate your recommendation — thank you for choosing Tech.Trade!
The Tech.Trade Team
Everything was fine and so far no…
Everything was fine and so far no problems many thanks
27 March 2026
Reply from Tech.Trade
Thank you for the 5-star review! We're delighted to hear everything has been smooth so far and that you're having no problems. Many thanks for your support!
The Tech.Trade Team
Recommending Tech.Trade
I needed to upgrade my macbook and tech.trade had the best deals and a good selection. The order was sent very efficiently and my new Macbook is silver quality and in great condition. A happy customer!!
31 March 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted you found the right MacBook at a great price and that the selection and value stood out. It’s great to hear your Silver grade machine arrived in excellent condition and that everything was handled efficiently. We really appreciate your kind words — enjoy your new MacBook!
The Tech.Trade Team
Great service and follow up.
Very good personal customer service.
Emailed information promptly and provided excellent assistance.
Buying on behalf of my daughter.
24 March 2026
Reply from Tech.Trade
Thank you for the lovely review! We’re delighted to hear you received prompt communication and helpful, personal support throughout the process. It’s great to know we could assist you in finding the right device for your daughter. We really appreciate your kind words!
The Tech.Trade Team
Excellent company
Excellent company! Good choice of products (for what I was looking for) appear good value. Speedy delivery and very good customer service. So far set up going g well (iMac) great condition . Highly recommend this company and would use again. 5 stars
27 March 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re delighted to hear you found the right iMac at good value and that everything from delivery to setup has gone smoothly. It’s great to know you’re happy with the condition and our customer service. We really appreciate your recommendation and look forward to helping you again in the future!
The Tech.Trade Team
My MacBook
My MacBook arrived promptly but unfortunately I was not able to get past the login. The Tech team were excellent and arranged for a next day pick up and a full refund. I would definitely use them in future.
18 March 2026
Reply from Tech.Trade
Thank you for the fantastic review! We’re sorry the MacBook wasn’t quite right, but we’re really pleased our team could step in quickly to arrange collection and a full refund. Making things right as smoothly as possible is always our priority. We truly appreciate your understanding and are glad you’d consider using us again in the future!
The Tech.Trade Team
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