TeaTime Bookshop Reviews 

984
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers truly love the thoughtful selection of books, explaining that these monthly deliveries consistently bring fascinating reads alongside delicious treats like hot chocolate, tea, and fresh biscuits. Many consumers frequently mention that the attractive packages always arrive in very good condition and make wonderful, highly personalized gifts for their friends and family members. However, some reviewers were not happy with automatic subscription renewals catching them unawares and dealing with occasional frustrating delivery delays. A few other people also felt that certain book choices did not match their expected literary genres, while others occasionally received items with damaged covers.

What people talk about most

Product

Consumers find product to be positive, highlighting high-quality books and delightful treats like tea and... See more

Subscription

Customers had ambiguous experiences with subscription services, expressing a mix of delight and frustration.... See more

Quality

Clients share positive opinions on quality, noting that books are generally in very good condition and... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service. While some consumers report super fast,... See more

Order

Users describe ambiguous interactions with order experiences, featuring a mix of highly satisfied and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received two orders, the first one wasn't my type of thing and I couldn't get into it. The second I'm enjoying. However I've cancelled my subscription because they've removed the preloved option. Wh... See more

Rated 4 out of 5 stars

Great idea as gifts for those difficult people! Categories are varied but choose with care or you could end up with unsuitable quick airport buys. Can recommend the Politics,Sciences and Insights ca... See more

Rated 4 out of 5 stars

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive. The book was in very good condition and enjoyed the tea flavours and biscuits I received w... See more

Company replied

Rated 5 out of 5 stars

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... See more


Company details

  1. Book Store
  2. Childrens Book Store
  3. Used Book Store

Written by the company

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Contact info

4.1

Great

TrustScore 4 out of 5

984 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(984)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fun and affordable!<3

So fun! Books are such good quality, even when choosing second hand, and mostly hardback. Treats and postcards and bookmarks are varied and cute each month, and it has introduced me to books that I love that I never would have chosen for myself. So affordable compared to other options.

8 March 2025
Unprompted review
Rated 4 out of 5 stars

Support small businesses

I have used this wonderful company twice now for gifts to send my friends. On both occasions, the recipients were very pleased to have had this special gift sent to them. However, on the last delivery, my friend was sent the second book of a set, so now needs to buy the first before she can read it. It was also not he book advertised on the website. Hence the 4 stars.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Have bought subscriptions twice as gifts and always well received. Great customer service as well.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great books

I really love getting a book from them, all wrapped up with some treats to go along with it.
And there are no spam or pushy emails wanting you to buy more.
When its time to treat myself these are who I turn to.

13 January 2025
Unprompted review
Rated 4 out of 5 stars

Just went through the new website and I…

Just went through the new website and I absolutely love it.
I’m a sucker for anything dark mode- so the website is giving that vibe.
Very nice and cozy, most importantly- easy to navigate.
Can’t wait for my next purchase

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I look forward to my monthly box

I look forward to my monthly box. I chose the historical fiction subscription and was very pleased with the choice of book. I originally selected the ‘surprise me’ option for the drink, but changed my mind and wanted to change it. Customer service replied very promptly and changed it for me. I would highly recommend this monthly treat!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Love this idea

Love this idea. I subscribed to the thrillers and the books are amazing. The tea and biscuits is a nice added bonus, shame you only get one pack of biscuits though!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I'm yet to be disappointed

I'm yet to be disappointed! It's a great idea to get some books that maybe you wouldn't usually pick up, ive had the 'best-seller' box every month since the start of the year and i have enjoyed every book! They're great quality and is such a treat!

3 July 2025
Unprompted review
Rated 3 out of 5 stars

A nice idea but improvements could be made.

My husband loves his monthly delivery. Items are well packaged and there's nice little extras such as bookmarks and postcards which come which are a nice touch. A couple of times the coffees have been cheap sachets which haven't been pleasant and the company are a bit inconsistent with despatch dates. Obviously with the exception of bank holidays and weekends, the delivery should come around the same date every month but we've had it delivered up to a week later on more than one occasion despite the money being taken well in advance. Its been brought to their attention but nothing has changed unfortunately.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Cosy Treat Every Month!

⭐️⭐️⭐️⭐️⭐️ A Cosy Treat Every Month!

I absolutely love Tea Time Books! Each month feels like a little care package arriving just for me. The books are always well-chosen, often titles I might not have picked up myself—but end up loving! There’s something magical about pairing a new read with a warm cuppa and the thoughtful extras they include (hello, biscuits and bookmarks!).

The packaging is adorable and everything arrives safely. It’s clear a lot of care goes into curating each box. It’s also a great gift idea

2 July 2025
Unprompted review
Rated 5 out of 5 stars

A lovely gift

I bought this as a birthday present for a friend who is delighted. You can even get a replacement for a book you’ve read. A nice addition might be to be able to ‘opt out’ of a genre if you go for the surprise option. Customer service is v helpful and quick to respond.

2 July 2025
Unprompted review
Rated 3 out of 5 stars

A gift box without gift presentation.

The items were nice enough but I was disappointed the gift box didn't come in an actual gift box! Everything was just in the delivery box and when you consider it's designed to be given as a gift to a book lover, it's a bit of an obvious omission in my opinion. I had to hastily find my own box to present everything in because giving someone a present in a plain cardboard box covered in postage labels doesn't seem very thoughtful. I have ordered similar gift packages from elsewhere and even those sent straight to the gift receiever, were nicely presented in some basic gift packaging. It would also have been nice to know the tea could be any variety (I got an Earl Gray and a fruit tea). Not the end of the world but a bit of specification wouldn't have gone amiss.

18 June 2025
Rated 4 out of 5 stars

I have really enjoyed this book club, worth the small amount each month for a surprise

I have really enjoyed most books on my subscription, which I have had running for about a year now.
Really nice to get a box with a book, some tea bags and some biscuits each month, it’s a great idea, for yourself or a gift to someone.
The initial box did take about 2 weeks to arrive and was over the delivery date but you do expect some teething problems with new subscriptions so I wasn’t too fussed on this, I think people are a bit too quick to complain!
I have had about 2/3 books that was really hard to get into but this is what you get when you subscribe to a blind book club. Not everything will be to your taste.
It does save trawling for a new book to read and just wait for a surprise to see what you end up with.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great birthday gift!

I was lucky to be bought the subscription as a birthday gift from my husband. I’m so glad I did! I chose the pre-loved ‘‘surprise me’ package and can honestly say, the books are still like new! I wanted the surprise me option in order to get me out of my comfort zone- I generally just choose the same type of book, but I’m now broadening my horizons. They encourage feed back in books, so if there is a particular book you don’t like, they will take that into account when choosing the next box. I also like that you get biscuits and a drink to enjoy while reading.
I really like that you can choose pre-loved books (new ones are also available) as it helps to stop books being read once then thrown away.

2 July 2025
Unprompted review

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