Teams Microsoft Reviews 437

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, most reviewers were let down by their experience overall. Many people found the user experience to be poor, citing issues with the app's performance, such as slow loading times, frequent crashes, and unreliability. Customers also expressed dissatisfaction with the website and the service provided, often encountering difficulties with logging in, notifications, and basic functionalities. Reviewers frequently mentioned problems with the product itself, highlighting its unintuitive design and lack of essential features. Many felt that the transition from Skype to this platform was poorly handled, leading to a significant downgrade in their communication experience.

What people talk about most

User experience

Clients share negative opinions on user experience, with many reviewers finding the platform unintuitive,... See more

Application

Consumers find the app to be a source of frustration and disappointment. Many users report it as slow, buggy,... See more

Website

Reviewers mention negative feedback about the website. Customers consistently report issues with the... See more

Service

People report negative experiences with service, expressing strong dissatisfaction and disappointment. Many... See more

Product

Customers consistently note negative experiences with the product. Many reviewers express significant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A lot buggier than Skype. Images sent on my phone often don't appear for anyone, including my own account when viewing on PC. Regularly it fails to notify ogf new messages. Often the reply is placed b... See more

Rated 1 out of 5 stars

Awful. Just awful. To begin, Teams has a really outdated UI that may have been trendy back in 2010, when loading a class it teakes ages no matter how fast your computer is, you have to load individua... See more

Rated 1 out of 5 stars

Microsoft teams is absolutely one of the worst chatting apps I've ever seen. The facted that everything feels botched, messages take time to send, and i also keep randomly logging out of my account. N... See more

Rated 1 out of 5 stars

I just have to rant somewhere because the Skype to Teams transition is one of the most botched freaking product migrations OF ALL TIME. My contacts DID NOT sync automatically. The Skype app bec... See more


Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.


Contact info

1.2

Bad

TrustScore 1 out of 5

437 reviews

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Rated 1 out of 5 stars

I don't call Windows windows

I don't call Windows windows, I call it MHS, for Million Hidden switches, and trying to get started with this garbage has all the usual frustrations. Must have a microsoft account, and then get 365 and Edge rammed down your throat, then need to change my cookie sttings............
Google is not perfect but are a million miles ahead of this pushy shower.

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

Slow, general things like changing your pfp or finding your assignments is complicated. Will always ask to switch to the new teams every time doubling the time it takes to open teams. Unreliable and overall disappointing experience.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience every time

Horrible experience every time. Installs updates on start, not in background, so I'm late for the meeting. Sometimes it just shows white scree, then hangs and doesn't connect. Common Excel files sent in chat are opened in web for some reason, then it asks to register, sends an authorization code, asks me to register on Sharepoint. Endless problems which will make a stressful meeting worse. Avoid if you can.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Teams was 'unable to access' my camera...

Teams was 'unable to access' my camera when I had a very important virtual meeting. I find out afterwards through research that this was because I had my webcam app open at the same time (this is never an issue with Zoom meetings). Teams should have said that it wasn't working because the camera was being used in a separate application so I could have resolved it before or during the meeting. Awful experience with Teams.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

awful interface

awful interface, have to log in a million times to do anything, confusing pages opening everywhere, no clarity on what the app does/doesn't do, have to install hundreds of apps to open different document types, random buttons take you to random places, buttons disappear

feels janky and throw together in an attempt to compete with zoom

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Microsoft Teams is such a horrible app

Microsoft Teams is such a horrible app. These constant audio problems that are reported all over the internet never get fixed. Even on my third and brand new laptop it just didn't work. I don't understand why people are still using this messy app since Zoom is so much more reliable and also comes with a much better design. "Date of experience" covers not just one day but years.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the app…

I am working in 18000 employees organisation. We moved to Teams more than a year ago. But we have unresolvable issues.
I am very disappointed with the app especially when using the mobile to attend a virtual meeting.
Within our working environment Microsoft installed hardware to support Teams meetings. And the hardware just doesn't work- no point having microphones in a room if these don't work. Hopefully we'll move to another app.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

Frequent lag, bugs and inefficient.

My school uses Microsoft Teams, after a year of using Teams I’m very disappointed as it was made by such a big company. Loading into the site takes forever and interactions are slow and just not smooth. Another issue I had was with notifications, whenever there’s an assignment or announcement it was unclear if there was notifications for it, usually because there are way too many notifications for useless replies, messing with settings just makes it worse. The whole interface is not very well designed and inefficient, and no proper way to sort different teams and everything is very complex, not being friendly to teachers and students alike. There are also many bugs with the website and app, the main issue I experience on the website is when Teams send me to a random page on Teams and I can’t even return to the previous page. With both app and the website, one main bug that’s been bothering me this year was just replies and posts not showing up even when the page is reloaded, while showing up on others’ devices. In conclusion, I’m very disappointed in Teams, do not use teams unless required by your Company or School, there are many alternatives that work better and smoother than Teams such as Google Classrooms and Slack.

15 October 2023
Unprompted review
Rated 1 out of 5 stars

Very bad user experience

I'd never choose this software if it wasn't company policy. It was a huge downgrade coming from Google Suite. It is full of bugs that are different every time. Loading times are slow, it's quite common to wait over 10s. UX is not intuitive (e.g multiple clicks to accept a meeting). The mac version might make it worse, but confusing and frustrating to use overall. It is an internal joke that nobody likes to use it.

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Wow really

Wow, really, it is a bad Software, really buggy.
A waste of time, tickle your nerves.

Microsoft you suck.

25 August 2023
Unprompted review
Rated 1 out of 5 stars

horrible crap

horrible crap. i am sick of this company. teams is a phenomenally bad product.

what on earth is Internal calls to PLS Service have failed. We can't find the tenant region for 43dee0d3-ba2a-458c-8bfa-bb947be37a68. Please try again later.

I have been in loops trying to correct error messages that Teams is displaying. but it literally is a loop. go EF yourself. "click here" "oh wait. no"....

Please upgrade.. ok. I click it. "you cannot do blablabla".

So ineveitably I cannot use this piece of sh*!. But guess what. Industry is using it. So EF me. this sounds like the 90s microsoft debate. forcing people to use this crap, by means of smart marketing on their end.

Please go to the oppsitve of heave. everyone who was involved in making this product.

The anger I feel should cause seismic conditions

15 August 2023
Unprompted review
Rated 2 out of 5 stars

Not the best service. Needs improvement ASAP.

Very bad service for me. Even the features I like are buggy. Sometimes when I share the screen with someone with the "request control" function they can click what they want and I can't click anything! So they could easily turn my laptop off and I wouldn't be able to take my control back.
Not the best quality of calls. Lags a lot.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. It randomly logs you out, crashes, consumes a LOT of system resources, and is generally just very bloated for what it is. It's primarily a text communication app, and it loads like 4MB of JavaScript.

Really disappointing; you would expect better from Microsoft, and especially when Teams is such a widely-used product.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

USELESS, ABSOLUTELY UNFIT

ABSOLUTELY UNEXPECTED OF A WELL-KNOWN COMPANY LIKE MICROSOFT TO GIVE SUCH FAULTY, HANGING AND A TIME-WASTING SOFTWARE LIKE THIS, WHICH WASTES HOURS TOGETHER!!!!!!!!!!

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Unusable outside or org: Krasches, loosing clients.

Each time you try to login to client created Teams meeting Teams krasches 4-5 times, or you have to signout/signin and end up just logging in, not entering meeting. Switching to web version means 3-4 attempts, emptying cache, changing browser etc. until it loads. Most people won't have the knowledge or patient to do this and my clients looses meetings since their customers is unable to get teams to work.

So 1: Currently unusable if you are to use it outside of your own organization where the clients might not be expert on it.
2: If you don't have the resource a support firm with lots of experience avoid using this for your business altogether and use something easier and stabler like Zoom or Google Meets.

3 July 2023
Unprompted review

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