A lot buggier than Skype. Images sent on my phone often don't appear for anyone, including my own account when viewing on PC. Regularly it fails to notify ogf new messages. Often the reply is placed b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.
Contact info
Microsoft Way 1, 98052, Redmond, United States
- teams.microsoft.com
Teams-For office communication
It's user friendly interface and ease of using.
Terrible Home and Small Bus. Users
If you're a corporate/enterprise user, it's not a bad way to synchronise and collaborate with all MS apps. For everyone else, however, this is a terrible user experience. Even for those with Office365 subscriptions there is a tonne of missing functionality that makes using this application practically useless for Home and Small Business users. MS really need to lift their game if they want to corner the market.
Total crap no useful logical help files
Total crap, very difficult to use and takes hours to search the WEB for help. The help files Microsoft provides are useless difficult to follow I would not be using this product if I had a say!
Possibly the most unintuitive video…
Possibly the most unintuitive video meeting software on the market. Unnecessarily complex to set up or join a meeting. Absolutely shocking. Zoom is far superior.
Every time I use it there is a problem
Every time I use it there is a problem. Absolutely fine with Skype, Zoom, Google etc. Teams either crashes, cant share screen, cant test call. Its utterly useless and I hate it!
Always some issue with this app!
Horrible app, coming from the biggest software provider in the world you'd think they could get it right, bbut no! lways an issue, sometimes having to change setting etc because it doesn't seamlessly work with outlook, tht just also happens to be their own software....................Garbage MICROSOFT!
Horrible app
Horrible app! Always crashing, always showing users as offline and can't easily search for content like pdfs, screenshots and attachments. As a huge company, you would think they can put in more effort and resources to make this app better. Honestly, people will just use apps like slack for team communications since ms teams has such an awful experience.
Awful
Awful. Try to log into meetings and won't let you use browser then app keeps locking my account. A nightmare to use!
It is a good software
Very smooth experience with Teams
Used Teams app occationally on my Mac because of client's request. The experience is quite good except for the slow sign-in attempt, took me minutes to login successfully. The video quality is great and no lags! thumbs up!
Confused and inconsistent
Confused and inconsistent, can not reset or retrieve passwords. Just a trick to steel your details
A miserable app
A teeth grind. Seems like it's a decade out of date , countless issues with audio despite BT being switched off. User layout is appalling . Where do you put the code to attend the meeting. ???? If it it's not a chore it's not MS product and soft it certainly seldom is.
Use Microsoft Teams if you want to look unprofessional
This reviews is for Microsoft Teams - I tried getting to a meeting via my web browser and the app - it took more than 30 minutes to connect - as a result of which I missed the meeting.
This isn't the first time that this has happened - what ever issues are going on with Teams needs to be resolved ASAP - if you can't rely upon teams to provide a basic standard in regards to dependability - what's the point.
This app is a disgrace
This app is a disgrace. Even after deleting it from my laptop, everytime I start the device a window appears for me to download it again, I wont. Firstly I was obliged to use this for a job interview and precisely when it was my turn to talk, my teams crashed and then it crashed the whole laptop, had to manual shut down. I was quick enough to download the app in the phone where I didn't got any problem and continued the interview. This was one, and back in 2020 I used this for an english cambdrige course and it was a horrid experience. It crashed all the time when the teacher was speaking and sharing documents it's so childish and difficult.
Poor experience on the Mac
Poor experience on the Mac, difficult to launch and stay in meetings.
Avoid avoid avoid
Using Teams is asking for a reason to use a different platform. Quality of experience is dreadful. People struggle to stay in the meeting, they freeze or get knocked out, joining is a marathon, using it as a resource for groups to share files is a waste of effort. I've yet to have a single meeting, and I have on average 2 each working day, when ANYONE likes this and finds it better than competitors. Microsoft are so complacent and give no incentives for people to choose this platform. At every opportunity I'm in meetings led by people lobbying their managers permission to drop Teams.
Mutli-desktop support on the Mac please!
For the love of Pete would you PLEASE fix your app on the Mac so that it doesn't take 3 clicks on the tray icon to bring it to the foreground? This is the only app I've ever used with this issue.
Click 1 from a desktop that teams isn't on - changes the menu at the top of the screen to the teams menu and nothing else. No teams app in sight.
Click 2 from the desktop that teams isn't on - switches desktops... but if teams was behind another window still no teams in sight
Click 3 - finally, teams pops up ready to use.
I'm not gonna rant about the numerous other bugs and overcomplicated UI that you still have not fixed after 2 years of folks formally complaining about them via feedback because I've lost hope.
Just fix the above. That would be a nice start. Help us not hate your product, please.
Microsoft and Microsoft teams suck!
Microsoft and Microsoft teams suck!! They don’t read these reviews because they don’t care!!!!! I hate your popups and everything about you!! You my my life at work miserable!! I appreciate you for that!! I wish another company would come along and bankrupt your ass!! Oh wait there’s google!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








