Team RH Reviews 

8,367
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently find the app incredibly easy and intuitive for tracking food, water, and fitness. Many praise the product quality, especially the protein powders, for their excellent taste and value. The user experience is often described as life-changing, helping people understand nutrition, make healthier choices, and achieve weight loss. Staff and coaches are highly commended for their supportive, straightforward guidance. Conversely, some people were dissatisfied with customer service, describing it as unhelpful or appalling. A few reviewers also noted concerns about aspects of the company's communication or conduct.

What people talk about most

Application

Reviewers express high satisfaction with the app, often describing it as brilliant, easy to use, and the best... See more

Product

Consumers find the product to be positive, with many praising the excellent service and quality of the... See more

User experience

Customers had positive experiences with user experience, consistently praising the app's ease of use and... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team's amazing support and the... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support from the team and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is really easy to use and ordering is simple, the products come with good easy to read descriptions, on nutritional value, ingredients etc. The protein powder flavours are all top notch, best... See more

Company replied

Rated 4 out of 5 stars

Loving the app learning a lot about what where I am going wrong and what needs to change. Only criticism I have is the photographs used to assess body fat %. I couldn’t really compare myself accurat... See more

Company replied

Rated 5 out of 5 stars

Hi i started team rh August last year I had already lost 2 st but with needing both knee replacement I can't do much exercise but I've lost 33.86 lbs since joining love the app and plenty of help and... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant app, track food, water intake, fitness, super easy to track everything, loads of recipes if stuck for food ideas, uk database for food so just scan barcode and input your daily... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Nutritionist
  4. Wellness Program

About Team RH

Written by the company

Team RH App

About Team RH

At Team RH, we help people lose weight and keep it off through a structured, realistic approach that fits into everyday life. Since 2016, we’ve supported over 500,000 members in improving their health, building better habits, and achieving long-term results.

Our approach is built around education, accountability, and consistency. We strip away the confusion and focus on what actually works; no extreme diets, no quick fixes, and no unrealistic expectations.

When you join Team RH, you get access to a clear plan, expert guidance, and a supportive community that keeps you motivated and accountable. Whether your goal is to lose weight, feel more confident, or take control of your health, everything we do is designed to help you stay consistent and see real results.

What makes Team RH different?

  • No fads or quick fixes: just practical methods that work in real life.
  • Education-first coaching: so you understand the “why” behind your progress.
  • Support and accountability: helping you stay on track when life gets busy.
  • Sustainable results: built around habits you can actually stick to.

We know that lasting change doesn’t come from short-term efforts. It comes from building a lifestyle that works for you, not against you, and that’s exactly what Team RH is here to help you do.


Contact info

500,000+ members getting results!

No fads. No guesswork. Just a proven plan that works in real life.

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

All reviews

(8,367)

2,657 reviews in the last 12 months

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Rated 3 out of 5 stars

None of the foods I attempted to scan…

None of the foods I attempted to scan would be identified. Also measurements always came up as grams. We dont use grams in US.

16 July 2026
Team RH logo

Reply from Team RH

Hey Angela,

So sorry to hear you're disappointed with the app. We're actively working on expanding our food database but we have a tonne of non-branded generic options you can utilise. If there's food you can't find in the database you can add these through the create a food feature and we'll get these verified as quickly as possible. As we are a UK based company, we do use the metric system I'm afraid, but I will pass along the feedback and hope to expand the different unit possibilities to the team.

Steven

Rated 5 out of 5 stars

Best tracking app I’ve used.

Best tracking app I’ve used.

15 July 2026
Team RH logo

Reply from Team RH

Hey, Steph!

We're so happy to hear that you find our tracking app to be the best you've used! Your positive feedback is truly appreciated.

Steven

Rated 5 out of 5 stars

Team RH protein is delicious

Team RH protein is delicious, the best I've found. Quick delivery too.

8 June 2026
Team RH logo

Reply from Team RH

Hi, Leah!

We're so happy to hear you find our protein delicious and that you received quick delivery! Thank you for your wonderful feedback.

Steven

Rated 5 out of 5 stars

Quick dispatch and good communication…

Quick dispatch and good communication for a great product but choice of courier slows down delivery. Product dispatched within 24 hours but courier hangs on to it for days.

16 July 2026
Team RH logo

Reply from Team RH

Hello, Dave!

We're glad our product and communication met your expectations. We understand your concern about delivery speed and are reviewing our courier options.

Steven

Rated 1 out of 5 stars

Very poor customer service

I had joined team rh. The app is no better than my fitness pal.
Their customer service are appalling.
Due to personal circumstances I needed to cancel, after numerous emails, messages, reaching out for help... they didnt respond. When they eventually got back to me they wouldnt cancel. I ended up having to go to the bank and cancel my bank card. Very poor and nothing but con artists! Disgusting!
Their t&cs are NOT clear and not correct. It states a 2 week cooling off period but they dont honour this, and ignore your requests untill it's beyond it.

16 July 2026
Unprompted review
Team RH logo

Reply from Team RH

Hello, Pam!

I am truly sorry to hear about your frustrating experience with our service and the difficulties you encountered when trying to cancel your membership. For reference, the cooling period is ended once you access the app or content, which is stated clearly. Appreciate the feedback!

Steven

Rated 5 out of 5 stars

Amazing app..

Amazing app... After years of yoyo diets.. This app actually teaches you how to do it right. It's so easy to use.. Explains absolutely everything. The idiots guide to weightloss. (just what I needed 🤣)
I'm feeling amazing after my 1st week and the scales are going down in the right direction.
👏👏

15 July 2026
Team RH logo

Reply from Team RH

Hi, Joanne!

We're absolutely thrilled to hear that our app has been such a positive and effective tool for you ! It's fantastic that you're feeling amazing and seeing results in your first week.

Steven

Rated 5 out of 5 stars

Great App for tracking weight and macros

Used the app for 2 weeks and it’s great, tracks calories, protein, carbs, fats all tracked. Protein ideas meal ideas all in one app

11 July 2026
Team RH logo

Reply from Team RH

Hey, Alex!

We're so happy to hear you're enjoying the app. It's wonderful that you're also finding the protein and meal ideas helpful!

Steven

Rated 5 out of 5 stars

On week 2 and super impressed

On week 2 and super impressed. Very easy app to use, easy to track, the different targets make me challenge myself but deffo worth the monthly payment

11 July 2026
Team RH logo

Reply from Team RH

Hello, Elise!

We're so happy to hear you're impressed with the app and finding it easy to use for tracking! It's wonderful that the different targets are challenging you and that you feel it's worth the monthly payment.

Steven

Rated 5 out of 5 stars

5 stars

Great easy to use app
With loads of recipes

15 July 2026
Team RH logo

Reply from Team RH

Hey, Danielle!

Love to hear you find our app easy to use and appreciate the wide variety of recipes available. Thank you for your wonderful feedback!

Steven

Rated 5 out of 5 stars

Scales ordered and were straight out…

Scales ordered and were straight out for delivery. Ready to start my weight loss journey

15 July 2026
Team RH logo

Reply from Team RH

Hi, Sam!

We're so glad to hear our scales arrived quickly for you! We wish you the very best on your weight loss journey.

Steven

Rated 5 out of 5 stars

Clear information and lots of useful…

Clear information and lots of useful features on the app which making tracking easier

11 July 2026
Team RH logo

Reply from Team RH

Hello, Lisa!

We're so pleased to hear that you find the app's information clear and its features useful for easier tracking! We appreciate your wonderful feedback.

Steven

Rated 5 out of 5 stars

Love the app

Love the app, the truthful helpful tips to ensure sustain a healthy weight loss

11 July 2026
Team RH logo

Reply from Team RH

Hey, Susan!

It's wonderful to know you're benefiting from the app, thanks for the lovely feedback!

Steven

Rated 5 out of 5 stars

Speedy responses

Speedy responses, knowledgeable coaches, helpful and kind in responses

8 July 2026
Team RH logo

Reply from Team RH

Hey, Edel!

We're so pleased to hear that you've found our coaches to be knowledgeable, helpful, and kind, and that our responses are speedy! Thank you for your feedback.

Steven

Rated 5 out of 5 stars

The app is great

The app is great, makes it so easy to count calories and ensure that our food hits all the macros. The bar code scanner is a game changer just pick up and scan and you can see exactly what you are eating.
I can see now that I would never be losing weight if I had not come across Team RH.

9 July 2026
Team RH logo

Reply from Team RH

Hello, Paul!

We're so happy to hear that our app has made it easy for you to track your calories and macros! It's fantastic that the barcode scanner has been a game-changer for you.

Steven

Rated 5 out of 5 stars

No regrets at all for joining Team RH

Joined Team RH and straight away got my personal targets. Quick and easy. Easy to use App, good food data base.
Appreciate the online group.
Had the App 2 weeks and so far not a single regret

11 July 2026
Team RH logo

Reply from Team RH

Hi, Jacqui!

We're so happy you found it quick and easy to get started with your personal targets and that you're enjoying the app's ease of use and food database. It's wonderful to hear you appreciate the online group and have no regrets!

Steven

Rated 1 out of 5 stars

Awful…

Why you cannot cancel this is beyond a joke, they claim to be better than MyFitnessPal they aren’t, it’s the same old rubbish in a awful layout, yes MyFitnessPal might be more expensive but at least when your at your goal you can cancel it, this you are locked in for 12 months and it’s not clearly worded when you are signing up! Hidden in the ts and cs!

Pathetic

11 July 2026
Team RH logo

Reply from Team RH

Hi, Chris!

We're sorry to hear you're unhappy with your experience. The annual plan is clearly indicated on our pricing page, with monthly payment options available to spread the yearly cost. There's also a "See terms" link provided before purchase, and agreement is confirmed at checkout.

Steven

Rated 5 out of 5 stars

Easiest tracker I've found

The ease of tracking my food, calories etc to help my weightloss. Also the bar code scanner for lots of foods from many outlets helpful. Will continue to use and recommend to anyone trying to lose weight. Excellent tool.

11 July 2026
Team RH logo

Reply from Team RH

Hello!

We're so happy to hear that our app makes tracking your food and calories easy for your weight loss journey. It's fantastic that you find the barcode scanner helpful and that you'll continue to recommend it!

Steven

Rated 5 out of 5 stars

I honestly didn’t think it would work…

I honestly didn’t think it would work for me, I haven’t got a lot of weight to lose but it’s working slow but sure and I feel so much better.

10 July 2026
Team RH logo

Reply from Team RH

Hey, Margret!

We're so happy to hear our product is working for you, even if slowly. Feeling better is a wonderful outcome!

Steven

Rated 5 out of 5 stars

I ordered the Collegen on subscription

I ordered the Collegen on subscription. Ordering was very easy. I've just started taking the Collegen so waiting to see results.

14 July 2026
Team RH logo

Reply from Team RH

Hi, Anne!

We're so glad to hear that ordering was easy for you! We hope you enjoy the collagen and look forward to hearing about your results.

Steven

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