The best! Very reliable. They just make everything so easy and convenient for you. Haven’t had any issues. They are excellent and Abigail is wonderful! Thank you! You literally do put teachers first!
Teachers First
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would like to thank Alex who was Really supportive, helpful and quick ,with positive help to help me access important files. He was excellent at communicating throughout the day and even afterwards... See more
Company replied
A great service from Rebekah after a few initial hiccups with previous Teachers First staff. Rebekah has gone above and beyond to help sort out an ongoing issue I have with my pension and I have every... See more
Company replied
My query was in relation to access to my wage slips and issues relating to Solutio app and password reset requests. Due to a system issue I was unable to access my wage slips, Alex emailed my wage sli... See more
Company details
Written by the company
At Teachers First, is literally what it means. We strive to make sure teachers payroll and support services are the best out there.
Contact info
3rd Floor Pinnacle House | 8 Harborne Road , B15 3AA, Birmingham, United Kingdom
- 03330 156 408
- hello@teachersfirst.co.uk
- teachersfirst.co.uk
The best!
The best! Very reliable. They just make everything so easy and convenient for you. Haven’t had any issues. They are excellent and Abigail is wonderful! Thank you! You literally do put teachers first!
Excellent company to work for
Excellent company to work for, always there to assist, nothing is to much for them, big thank you to Abigail very supportive
I was promised my first payslip on time…
I was promised my first payslip on time and your service delivered on time, thank you.

Reply from Teachers First
Wow...perfection attained!
Wow, that was efficient! Asked for a load of hard to find paperwork and it arrived the next morning pretty much gift-wrapped.
Perfect, simply perfect! Many thanks!

Reply from Teachers First
Really supportive
I would like to thank Alex who was Really supportive, helpful and quick ,with positive help to help me access important files. He was excellent at communicating throughout the day and even afterwards making sure everything was to my satisfaction. The team you can trust, thanks Alex

Reply from Teachers First
All queries are dealt with friendly
All queries are dealt with friendly, professionally and quickly. I've never had any issues dealing with Teachers First.

Reply from Teachers First
They always sort out any issues and get…
They always sort out any issues and get back to be in due time.

Reply from Teachers First
No access to wage slips
My query was in relation to access to my wage slips and issues relating to Solutio app and password reset requests. Due to a system issue I was unable to access my wage slips, Alex emailed my wage slips over to me so at least I have visibility of them. He advised he would send them over the same day, which he did. Pleased to receive the pay slips but the issue with access to the system to retrieve future pay slips has not been resolved. 5 stars would have been given if access issues had been fully resolved as Alex was both empathic and helpful.
Really happy with the help I’ve…
Really happy with the help I’ve received from Rebekah Pior. Quick replies and always goes the extra mile.

Reply from Teachers First
I have been extremely impressed after…
I have been extremely impressed after my initial dealings with teachers first. In particular Rebekah and Abigail, they were prompt, helpful, polite and professional. Well done!

Reply from Teachers First
Very Professional and understanding.
Rebekah answered every question as I was new to the agency. She did not make me feel that I was asking to many questions and that she had enough. She was very helpful and maintained her professionalism at all times. Once I put the phone down I was very clear on what needed to be done.

Reply from Teachers First
Excellent customer service in dealing…
Excellent customer service in dealing with my query. Thank you Abigail :)

Reply from Teachers First
Zoe at Teachers First was amazing very…
Zoe at Teachers First was amazing very efficient getting back to me straight away about my query.

Reply from Teachers First
Great customer service
Great customer service. Friendly and very helpful and useful with the information provided.

Reply from Teachers First
Excellent t service can't fault it.
Excellent t service can't fault it.. Always quick to respond to any problems

Reply from Teachers First
Fantastic service
Fantastic service! I've been using Teachers First for some time now and I can honestly say that nothing is too much trouble. They go out of their way to help, payments and payslips are always on time and they always return your calls.

Reply from Teachers First
A great service from Rebekah after a…
A great service from Rebekah after a few initial hiccups with previous Teachers First staff. Rebekah has gone above and beyond to help sort out an ongoing issue I have with my pension and I have every confidence that with her now on board and her progress updates this matter will be addressed and sorted soon. It’s so good to know there is a supportive voice at the end of the phone .. Thank you Rebekah

Reply from Teachers First
Thank you Zoe
A great service from Zoe in Payroll after unsuccessful replies from others at Teachers First. Zoe investigated my pension issue and refunds were issued promptly!

Reply from Teachers First
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







