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ucollect.biz Reviews 1

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TrustScore 3 out of 5

3.2

Alternative Financial Service
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Company details

  1. Alternative Financial Service
  2. Accounting Software Company

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Atrocious Support

Ucollect was very good about helping on the onboarding process, after that the software worked flawlessly for years, until I had to change bank accounts..multiple requests for support were answered by "canned responses" like: you can reset your password using the following procedure. when I emailed back explaining that I needed to change the bank account to a different account, I recieved the same canned response yet again. I finally(After hours of frustration) figured out how to reconfigure a new payment gateway. but the settings are still not right, and theres apparently no support available ...I would avoid this company, and I am looking for replacement options

30 December 2024
Unprompted review

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