I made a SEPA Instant transfer of 53.95 EUR on April 2nd to Tazapay Canada Corp (Ref: chk_d778gteg0juipkqnk7r0). My bank (Banco Montepio) confirms the funds were settled immediately. Tazapay support... See more
Company replied
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I made a SEPA Instant transfer of 53.95 EUR on April 2nd to Tazapay Canada Corp (Ref: chk_d778gteg0juipkqnk7r0). My bank (Banco Montepio) confirms the funds were settled immediately. Tazapay support... See more
Company replied
"Stay away from Tazapay" should be the mantra. This company has terrible processes that lack any sort of transparency. Doesn't matter if you are an individual or business there are so many better opti... See more
Company replied
Tazapay is refusing to process a card refund unless I provide a full bank statement and phone number. Under EU law (GDPR/PSD2), they have no right to this data for a card reversal. They are intentiona... See more
Company replied
They support very well our local payment for some high risk countries such as Brazil, Australia, etc where you have high chargeback ratios…. You should use local payment for those countries instead of... See more
Tazapay is trusted B2B cross border escrow payment service for SMBs and B2B Marketplaces all over the world
7 Temasek Boulevard, #32-01 Suntec Tower 1, 038987, Singapore, Singapore
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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It takes too long to finally get our money released. The delay was not necessary if your team properly understood my transaction.

Reply from Tazapay
I was trying to use my credit card and they kept declining it for no good reason and I lost a few days because of that and I had to do a wire transfer which cot me extra dollars I am very upset plus when I was trying to reach customer service it took them 4 days to get back to me

Reply from Tazapay
We are Dispatchional Inc. based in USA. We have registered with payment system called Tazapay in 2022 and started to receive payments from our clients through this payment system. Starting August 2022, Tazapay started holding our transactions. After that they promised us to release the amount on January 2022 and didn't do that, when we inquired about this matter on January, they said they were going to release the amount after 6 months of holding it, i.e. on March 2023: we have email conversations with them. Now, all deadlines have passed, they have not released our money, moreover, they stopped answering our emails. At the moment we received payments with them back in 2022, the money came from Tazapay Canada Corp. Tazapay is a fraud company and they want to steal our money. This company is registered in Singapore but we received one transaction from their Canadian branch. We are working on applying to the police of both Singapore and Canada for this case.
STAY AWAY AT ANY COST IF YOU DON'T WANT TO BE ROBBED LIKE WE ARE

Reply from Tazapay
The instructions were clear and easy to follow. No confusion.
Thank you.
Hal

Reply from Tazapay
Very satisfied with all the services. Smooth functioning and the team is very much active and always available to help with any issue

Reply from Tazapay
They responded quickly to my urgency and concerns of payment release.
After 2+ decades experience of receiving online payments and using more than a dozen payment gateways we found Tazapay rates to be the most competitive ones. With the habit of paying exorbitant charges to other payment gateways it feels like Tazapay is processing the payments for us at almost negligible charges and we sincerely wish and really look forward towards the success of Tazapay.

Reply from Tazapay
1- Product customisation to suit specific industry needs
2- quick response time
3- excellent product performance

Reply from Tazapay
Tazapay has been instrumental in simplifying cross border transactions for us. One of the key strengths of Tazapay is their affordable transaction fees, which makes it a cost-effective option for businesses that regularly engage in cross-border transactions. Another strength of Tazapay is their excellent support from both their business and tech team. They are readily available to answer any questions or address any issues that we encountered. Additionally, Tazapay has made multi-currency transactions much simpler, which is a huge benefit for businesses that deal with multiple currencies. Overall, Tazapay is a reliable and efficient payment gateway solution that businesses can count on for their cross-border payment needs. Kudos to their team!

Reply from Tazapay
Absolutely terrible service from Tazapay! They blocked my two payments since September 2022 and held my money for six months without any explanation. I gave them all additional documents but They disabled my account .
Their customer service is beyond pathetic and the worst I've ever encountered. It's impossible to get in touch with them, and when you finally do, they give the most useless and unhelpful replies possible.
Don't waste your time or money with Tazapay, they will only give you headaches and stress. Find a different payment platform that values their customers and doesn't hold their money hostage for months on end.

Reply from Tazapay
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