Taylormotorgroup Reviews 

AVOID AT ALL COST! READ BEFORE! enquired about a VW scirocco DE63UFM and was dealt with by the 'salesman' PAUL who answered all my questions and reassured me with its condition of bodywork & wheels being 'unmarked' etc.... I was also mentioned the vehicle had its last 4 services by them 'inhouse' along with 'cambelt & waterpump' replacement. Also the vehicle had '1' yes '1' previous owner. I agreed to purchase the vehicle and made the full payment to there account and had the vehicle delivered. 2 days later the vehicle was collected on a trailer by the driver who took pictures of various bodywork defects and curb marks to the vehicle and messaged them over to me before he left there dealership. The interior was in a complete state! It had looked like someone had walked out of a field and into the car, There was mud everywhere, The bodywork had chips and defects to almost every panel and 3 out of 4 wheels were curbed! I immediately got on the phone and told Paul what the delivery driver sent to me. He started saying that they did not have time to prep the vehicle and the defects were all age related etc etc..... He advised me to take delivery and have a look for myself so I agreed. Vehicle arrived and I took a look at the defects which were not mentioned and came to a conclusion that majority were age related so we overlooked this even though Paul mentioned the wheels were 'unmarked' & there was absolutely NO paperwork with the vehicle. However, As the vehicle was purchased over the phone based on description, Paul filed the Logbook out and sent this off the day the vehicle was delivered to me and when the new logbook arrived it stated '5' previous owners yes '5' even though Paul mentioned '1' previous owner on purchase.... A complete and utter LIE and nothing but this PAUL said about the whole vehicle.. After trying to contact him & the manager I have got nowhere, They are just trying to fob me off but I am not having this and the vehicle will be returned for a full refund or matters will be taken further! I wont allow them to get away with this nor have this done to anyone else Paul has clearly lied the whole way through just to get his commission which I feel is absolutely disgusting. So a message to you all before you even think about purchasing a vehicle from them, DO YOUR RESEARCH & DONT GO BY WHAT THEY SAY! ITS ALL A LIE AND THEY WILL FOB YOU OFF ONCE THEY HAVE YOUR MONEY!

Bought a car from distance. Informed that the vehicle had full service history and 2 keys. Arrived to find no history and only one key. Smug sales manager not a nice person to deal with, stereotypical used car dealer! Should have left then! Promised a good warranty to cover everything, so took the car, but faults showed themselves almost immediately. Got inspections by a dealer close to my home, and found outstanding safety recalls and issues not told about at time of sale. Had to threaten legal action to get them to cover the cost of the repairs, nearly £1000. Not to be trusted I’m afraid, dishonest, and the warranty not worth the paper it’s written on!

I bought a car from Taylor Motor Group so that, as a single mum, I could get my two kids to school without having to take three buses every morning.

I saved up all my money for nearly two years to buy, what I had hoped, would be the car of my dreams…….unfortunately it turned out to be a NIGHTMARE!

I should have stopped even before I bought the car when the ‘slimey’ salesman and his colleagues stood in the corner seemed more interested in looking me up and down than they did in anything that I had to say or any of the questions that I wanted to ask…….but I ignored the warning signs and put my trust in them to sell me a ‘good car’.

For me the most important thing was that the car be reliable and, if anything were to go wrong, that there would be a warranty to cover the cost.

I explained this to the salesman and was assured that the I would have no problems with the car that I was buying and in any case the warranty that they were giving would offer me ‘complete peace of mind’ – this was an outright lie!

Within two months of having the car it had a major problem that left me broken down and stranded at the side of the road TWO times – the warranty said that it ‘wasn’t covered’ and Taylor Motor Group wouldn’t even take my calls or respond to my letters!! Disgraceful!!
This left me over £400 out of pocket - £400 I didn’t have after just handing over all my hard saved money to buy the car from them a few weeks before.

The car has since suffered more problems and cost even more money and I have found out from other people that this is not uncommon for these cowboys – apparently they buy all their cars from auctions where other dealers send cars that have ‘problems’ – they give them a clean and put them on the forecourt and sell them to unsuspecting people like me..

If I were you I would STAY AWAY FROM TAYLOR MOTOR GROUP – there are plenty of other places you can go…..places that don’t have bad reviews like this!

I purchased a vehicle from this dealer 2 years ago i have just found out the car was a involved in an accident even though i was told it was not by this dealer when i first purchased the car, so i am now facing financial ruin as the car is basically scrap. If you have purchased a vehicle from this dealer go and get it checked out by an independent to make sure you have not been taken for a ride like i have