Taylor Lucas Partnership Reviews 

752
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and friendly, making complex processes clear and easy to understand. People appreciate the excellent service and support received, with advisors explaining everything thoroughly and patiently. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a pleasant interaction. The will writing service itself is described as easy, straightforward, and efficient, making what can be a daunting task feel simple and stress-free. Many consumers appreciate that there is no pressure to take additional paid services, allowing them to make informed choices. Reviewers highly recommend the company, often noting the flexibility and seamless process from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Service

People report positive experiences with service, often highlighting the excellent and efficient support... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as easy, swift, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the clear, friendly, and... See more

Product

Customers consistently note positive experiences with product, often highlighting that they received exactly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the will writing service after a referral was sent to us from a family member. I'm really happy and pleased with the service provided by Charlotte. She went though the whole process and explai... See more

Rated 5 out of 5 stars

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to... See more

Rated 5 out of 5 stars

Erin was lovely and professional and helped make this process super clear. All my questions were answered, and I cannot recommend their approach enough. This subject can be bewildering and of a sensit... See more

Rated 5 out of 5 stars

Not normally one to write reviews but I wanted to thank you for the excellent service i received in preparing my will. The process was clear and handled with great care throughout. These decis... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.


Contact info

5.0

Excellent

TrustScore 5 out of 5

752 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(752)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Amanda was very efficient. She made the process straightforward and easy to understand. Thanks again!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Comprehensive and professional will…

Comprehensive and professional will writing service.

Our wills were drawn up by the Taylor Lucas Partnership and we were very happy with the process as a whole. Jonathan was our adviser and was very helpful and patient throughout the process. Would highly recommend.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jonathan at…

Excellent service from Jonathan at Taylor Lucas. Explanations were very clear and questions answered comprehensively. Never felt pushed into a decision. Meetings were always on time and to the point.We would highly recommend Taylor Lucas.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

From start to finish the will writing service was very slick, professional and informative.

Lovely people to work with on this important document, especially Charlotte, who was a joy to work with.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Contact regarding a Will

We made contract regarding a Will. The communication was fabulous, every stage of the process was explained and the process was very straight forward, we were not afraid to ask the questions we wanted. Amanda talked us through the Will and also provided us with the opportunity to look into other important areas which we had been thinking about. Thank You - job well done

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I can highly recommend this company for…

I can highly recommend this company for will writing and advise.
I initially had a telephone conversation after filling in a form and everything was straight forward.
My consultation woth Taylor was very quick, easy and everything was explained to me. Nothing was too much trouble when querying the process.
Genuine 5*

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support

Fantastic support, Jasmine was great, she explained everything so well made it all seem so straightforward & simple. Fully recommend them.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Free will writing service - excellent

We were referred by a friend for the free will writing process and it couldn’t have been simpler! We finalised the will within 2 telephone appointments and found the communication excellent. Everything was explained clearly and I really couldn’t believe it was free!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Johnathan

Great service from Johnathan! Very friendly and knowledgeabl. He explained the process clearly from start to finish. The whole experience was swift and extremely positive. Highly recommended!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

The process was clear from start to finish. My adviser was Charlotte and she was helpful and friendly and there were no complications. I had previously written a will myself but I feel much more at ease being able to talk to a professional.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple and friendly will writing service

Amanda walked my wife and I through the process of creating wills and lasting power of attorney documents in a straightforward and efficient manner. The service was friendly and Amanda was very helpful whenever we had questions. Amanda and Taylor Lucy's Partnership in general provided a service that was flexible and could fit around our busy schedules to make getting wills completed simple.

8 April 2026
Unprompted review

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