Taylor Lucas Partnership Reviews 

752
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and friendly, making complex processes clear and easy to understand. People appreciate the excellent service and support received, with advisors explaining everything thoroughly and patiently. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a pleasant interaction. The will writing service itself is described as easy, straightforward, and efficient, making what can be a daunting task feel simple and stress-free. Many consumers appreciate that there is no pressure to take additional paid services, allowing them to make informed choices. Reviewers highly recommend the company, often noting the flexibility and seamless process from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Service

People report positive experiences with service, often highlighting the excellent and efficient support... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as easy, swift, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the clear, friendly, and... See more

Product

Customers consistently note positive experiences with product, often highlighting that they received exactly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the will writing service after a referral was sent to us from a family member. I'm really happy and pleased with the service provided by Charlotte. She went though the whole process and explai... See more

Rated 5 out of 5 stars

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to... See more

Rated 5 out of 5 stars

Erin was lovely and professional and helped make this process super clear. All my questions were answered, and I cannot recommend their approach enough. This subject can be bewildering and of a sensit... See more

Rated 5 out of 5 stars

Not normally one to write reviews but I wanted to thank you for the excellent service i received in preparing my will. The process was clear and handled with great care throughout. These decis... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.


Contact info

5.0

Excellent

TrustScore 5 out of 5

752 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(752)

308 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

A remarkably quick and easy way to write a will. Jonathan was great - professional, reassuring and with no pressure to purchase other products. Thank you!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Will writing service

I was offered a free will writing service through my employer. Natasha Maddox was my advisor, she explained all of the steps with a great deal of knowledge and made the whole process very simple and easy to complete. I would recommend the Taylor Lucas Partnership.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Natasha was brilliant. She made use and the process of will writing very comfortable and easy to understand. Will definitely be recommending to family and friends.
Thankyou

1 June 2026
Unprompted review
Rated 4 out of 5 stars

Setup of Wills

The company setup the wills for myself and my husband, Making the appointment was easy and slotted in outside of my working hours which was very convenient.

The service provided met our needs which were straight forward. We were pleased with the final outcome and the opportunitinty for the storage/free amendments package which we have taken up for a reasonable fixed annual outlay.

We were pleased with the service given to use by the company and the member of staff we dealt with was knowledable on the required subjet matter and was friendly throughout.

We would recommend this company to anyone seeking a similar service.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice and guidance tailored to my personal circumstances.

Natasha Maddox at Taylor Lucas provided excellent service whilst drafting my will. Natasha explained everyting in a clear and understandable mannor, advised on suitable products and gave excellent advice concerning my individual circumstances. I would highly recommend to anyone who is considering writing or ammending their will.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Useful & Quick Advice

My partner and I were very impressed with the will writing service and the advice provided by Natasha Maddox. We were pleased with how quick the appointment was and that we now have peace of mind for the future.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process

Lottie made the will writing process seem very smooth from the first appointment and put our minds at ease. The appointment times were very convenient and I would definitely recommend Taylor Lucas Partnership

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service that was…

Very happy with the service that was supplied by the consultant . Amanda Huburn-Steele was very knowledgeable and showed real empathy when taking us through the process. She made everything really clear and I would recommend her to my friends.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Amanda was amazing

Amanda was amazing, she simplified all the complexities and made the will making process easy to understand, would definitely recommend!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Amanda has provided an excellent service. She was very professional, considerate and offered superb advice. Highly recommend.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Wills made simple

The whole process was detailed and explained in a way that a first timer like myself could understand the complexities of writing a will. Finally I have written my will with the help and guidance of Taylor Ryder my advisor who was friendly and supportive throughout. I would strongly recommend using this service.

14 May 2026
Unprompted review

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