TaxDown Reviews 

Bad software and unexisting technical support. After i paid the membership plan and proceeded to send the tax declaration, the software "reset" the plan to the free teir, even if the money was taken. After opening multiple support tickets, nobody answered me, only the annoying bot. Even with the receipt, seems they are not doing anything.

Easy-to-use tool and great support. I set up my TaxDown account a year ago, moving from an expensive lawyer-accounting firm. The team at TaxDown smoothly set up my account and support me with all questions I might have. Very effective and professional team who makes the Spanish red tape easy to navigate.

wanted to share my disappointing experience with this vendor, which I believe is overrated. It appears that their services rely heavily on bots, which significantly impacted the quality of my experience. Additionally, their customer support is notably slow. I wanted to make sure you're aware of these issues before making any decisions.
Good luck

Very helpful! They respond to each and every question in detail. I recommend.

I recently used Tax Down to file my taxes and I was blown away by how simple the entire process was. The user interface is incredibly intuitive and guides you through each step clearly. As someone who used to dread tax season, Tax Down made it almost enjoyable!

What really stood out for me was how easy it was to upload my tax documents and answer the questions in their system. Everything was straightforward, and if I ever felt unsure, their customer service team was there to quickly answer my questions.

I would highly recommend Tax Down to anyone looking for a stress-free way to file their taxes. They've definitely earned a loyal customer in me!

Taxdown answered all the questions about taxes.
Managers are professionals.

As a foreigner, the spanish government systems are always a hassle for me
They take everything out of your hands

Reliable and customer oriented team, consultant replied within one day, always explaining the details of why my fiscal situation was classified as it was. Step-by-step always clear and very patient with my long list of questions and why.

They took a huge heavy burden from me. Will resource to the service next year for sure.

Los servicios se brindan de manera muy rápida y eficiente.

I'm satisfied with TaxDown's service. The process was straightforward, and their team was super helpful. Especially happy with the attention I received from Ainoha, who made everything easier and clearer.
They also helped me fix some issues with my previous tax reports.
I felt confident knowing my taxes were in good hands. Definitely recommend giving them a try!

Valentina assisted me to resolve issues with my tax residence. Well done, many thanks. I can recommend Taxdown good service fo everyone. Great team!

very helpful

The service is not that good, and the support they can offer is limited. After explaining my situation, they said they could help me. After I signed up for a plan, they told me they couldn't actually help. So, indeed, it was frustrating, but at least I received a refund.

I had bad experiences with the annual taxes, but the experience with Taxdown has been the worst.

During the process I added all the data the ask for. Not just filling their forms, I was also preparing extra pdf documents for them with the data they required. Well, I was wasting my time because once all was completed and sent to them, they gave me a wrong result were I was paying around 2000€ more in than the real result.

When I started to correct them (luckily I have some knowledge about it), they asked to me again for the same data I was preparing the first time and it was already sent. I did it again. With this data, they gave me a new wrong value. I explained them that on previous years I had a benefit that was not applied this year. This benefit was applicable on two of my owns. With this data, they applied the benefit just to one of them and I needed to message with them again to ask for the other. Finally I got the corrected document with the real amount to pay by my side and the result was 2000€ less than the one given by them on the first moment. Two weeks later and after working more than them to try to understand the issues.

To summarise, If you are looking for a resolutive and easy software, be careful with Taxdown, maybe you pay more using their services than without them. In fact, I don't know if any other mistakes are on my final result. Let's cross the fingers. Paying 55€ to have to cross my fingers, I don't know if it is what I was looking for.

Great experience from Andres with my special tax regime return. I will continue using Taxdown. Highly recommended.

Thanks a lot Team, for support. Appreciated

Claudia was very helpful and answered all of my questions clearly.

Looking for a reliable company to help with personal taxes + crypto. This company offers multiple levels of how they can assist you. Being confused with the options contacted their live chat to resolve it. The first answer i received was after 3-4 hours (they do state that it can take up to 3 hours to reply in their defense, but still way too much). Then after a follow-up question from my side I'm now waiting 15 hours for the second answer. If they will answer and help me with such delays I have doubts if I should use this service.

Pague anualidad por una promesa de devolución que nunca ha llegado. Mejor hacer todo por tus propios medios.

I paid an annual fee for a promise of refund that has never arrived. It's better to do everything on your own.

Iciar is the best! He helped me with the incorrect tax filling that I had done for the last 2 years. He explained everything in details and took care of everything. Thanks for your professional and excellent service! Muchas gracias!

The taxdown can be trust and they are very professional company and team!