tax2u.co.uk Reviews 

8,968
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being helpful and making complex tax matters manageable. The staff are frequently highlighted for their professionalism, patience, and clear communication. Many people appreciate the excellent customer service, noting prompt responses and a straightforward user experience. Reviewers often mention the ease of the process, which removes stress from tax-related tasks. The company is highly recommended for its efficiency and ability to clarify complex information. Customers consistently report quick resolution times, especially for UTR applications, making the overall experience very positive.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as helpful, great, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

People report positive experiences with response times, consistently praising the quick and efficient help... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more

Rated 5 out of 5 stars

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,968)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very happy with the work and the…

I am very happy with the work and the service of Tax2U. It was easy to navigate the site and upload the required documents. We had a lot of clear email communication to ensure everything was understood. I never felt that I didn't get all my information in or that I was rushed. I highly recommend this service and will use it again.

23 February 2026
Rated 5 out of 5 stars

Simple True

Very informative and helpful with my Self Assessment. Tax2u is one of the best Account firm around.

20 February 2026
Rated 1 out of 5 stars

Shocking service I got scammed out of…

Shocking service I got scammed out of £130 I found out on Deadline day they did not submit my 2024-2025 return & I had to use another service & on Monday they email saying to submit my 2024-2025 return, when I already did through there website Dont get scammed I have put complaint in!

2 December 2025
Unprompted review
Rated 4 out of 5 stars

Stress free

Kept in contact throughout process, giving updates and requesting documents as necessary.

7 February 2026
Rated 5 out of 5 stars

Your responses are prompt

Your responses are prompt
But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my number
07478599921 Abel Mensah.
Thanks

27 January 2026

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