The delivery itself was perfect. The deliverymen were professional, quick and did not even touch a wall. The computer logistics behind the delivery were very wonky, to the point that it was anno... See more
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About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
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Nolan and Christina were amazing
Nolan and Christina were amazing. Would definitely hire again! They were professional and capable. Overall great experience!
Would recommend the service
The communication was good, the delivery within the time frame and the person effective. The only issue ia that he did hit the walls with the boxes a couple of times as he brought them upstairs.
I was told the delivery would take…
I was told the delivery would take place between 11:00-11:30. The driver arrived at 1pm. You can’t reply to the text which is annoying. The delivery guy was very very nice and did a great job but he was dripping from sweat constantly even after toweling off and he sweated on my new mattress which is not ideal.
May use AI-assist with repliesRead more
I paid for two helpers and only one…
I paid for two helpers and only one showed up. Please refund for the second helper

Reply from Taskrabbit Delivery (formally Dolly)
Delivery people were on time and…
Delivery people were on time and friendly. They moved a heavy piece of furniture efficiently and without issue. Would use these specific guys again if I could.
Worst company I have ever used in my…
Worst company I have ever used in my entire life. Damaged my entire sofa and refused to fix it or help at all. Horrible customer service in getting anything resolved. I would never recommend this company and will never use it again.
Service all around was excellent the…
Service all around was excellent the workers were patient and kind
The guys were so from friendly and…
The guys were so from friendly and helpful. I really appreciated them getting my chair to me.
Servicer was communicative and even…
Servicer was communicative and even arrived early! He got the job done fast and professionally.
Multiple miscommunication regarding…
Multiple miscommunication regarding delivery dates and times. When the delivery finally occurred, deliverers left large boxes behind to be disposed of. Very unsatisfactory.

Reply from Taskrabbit Delivery (formally Dolly)
The helpers showed up on time and were…
The helpers showed up on time and were great to work with.
I am writing to dispute the charge for…
I am writing to dispute the charge for a task scheduled on Sunday, September 27, between 11:30 AM and 1:30 PM, to pick up a flat-box order from IKEA.
At approximately 12:15 PM, I contacted IKEA to follow up on the pickup because the link provided by Taskrabbit was not working and I was unable to track the task. It appeared that no task had actually been booked. IKEA advised me that they could not assist further and that I would need to contact Taskrabbit. I was subsequently informed that there was no task booked.
Because I could not confirm that the pickup was being handled, I went to IKEA myself at approximately 1:00 PM and picked up the order.
Then, at approximately 1:30 PM—after the scheduled delivery window had already passed—the Tasker texted me stating that they had arrived. By that point, I had already returned home with the order.
Since the task was not completed and I ultimately had to pick up the order myself, I am requesting a full refund of the charge.
Please review the task records and communication history and refund the amount charged to my account. I would appreciate confirmation once the refund has been processed.
The task ID I was given is KC465268.
The 2 guys that delivered my furniture…
The 2 guys that delivered my furniture were excellent. Quick and did a great job setting up the pieces.
Prompt and easy delivery
Easy and effective
Very easy to book what I needed. Driver (Ricardo) was on time, communicative, and respectful. Job was well done. Very pleased and will use service again.
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