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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the products for their sleek design, reliability, and how well they fit their devices, with some highlighting the durability and protective qualities of cases. Reviewers often find the products to be well-made and suitable for their needs, including backpacks that are spacious and easy to carry, and cases that offer sturdy protection. However, some people were dissatisfied with product quality and functionality, mentioning issues like torn seams, unusable zippers, or products that stopped working shortly after purchase. There were also concerns about products not fitting as expected, and some customers received items that differed from what was advertised or arrived damaged due to poor packaging. Additionally, some reviewers expressed frustration with specific product designs, such as laptop compartments lacking closures or keyboards with frustrating power management.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product quality,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise products as solid, well-made,... See more

Warranty

Clients share negative opinions on warranty. Many reviewers express frustration, stating that the company... See more

Based on these reviews

Rated 5 out of 5 stars

I have had the same Targus backpack since 2017 or 18 ( a model TSB21EU-70 according to the label) Not knowing about backpacks, I chose it because it was made of recycled product and it turned out to b... See more

Rated 5 out of 5 stars

I liked the bag i ordered, it’s very simple and sleek also the color is really good i love how much i can fit inside this bag and really reliable also easy to carry around the city.

Rated 5 out of 5 stars

5 stars because I got a great price on this bag (marked down to $20). I love it except (1) the pull-strips to adjust the shoulder straps are too long – they drag on the ground when I carry the bag... See more

Rated 5 out of 5 stars

My Targus Clear for IPad 10 gen fits perfectly and was simple to attach. I love the way my obverse side of the pad is easily seen. Protective covers have always been a pain to apply for me. This one i... See more


Company details

  1. Computer Accessories Store

About Targus

Information provided by various external sources

Carry, Connect, & Protect Your Tech with Targus

Targus Everyday Inspired Logo

You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.

Explore Our Tech Accessories

Laptop Bags
Tablet Cases
Docking Stations
USB Hubs & Adapters

Targus 35+ Years of Experience

35+ Years of Expertise

Founded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.


Contact info

3.5

Average

TrustScore 3.5 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

"Not return, contact us" BS

So... I bought a (new) Targus notebook power charger from Target. After the first month it started to show some issues which stopped me from using the notebook while charging. I called Targus and they delayed replies and kept dragging the "do not return, call us"-BS. So, long story short, the contact with Targus took so long that Target's return policy expired. After that, the customer service said that my notebook was the problem and they couldn't do anything about it. So, when I ask for warranty, they refused to enforced it. By the way, the exchange emails took two whole months for them to realized that problem. VERY DISAPOINTING! And they even tried to give me a coupon with some % off to try to make up for it. Even when I said that if they didn't honor my first purchase, why would I ever buy anything from Targus again?? Targus lost a customer!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Well made

Easy transaction on the site. Good communication for shipping. Laptop bag is well made and good quality. Not like some others out there

2 November 2023
Rated 2 out of 5 stars

I have a generation 5 I pad

I have a generation 5 I pad. I ordered a new cover t replace my old Targus cover.
The cover I received is adjustable but much too large. I don’t know what to do because your website does not offer a replacement that is specifically for the generation 5 iPad
Please help

30 October 2023
Rated 5 out of 5 stars

Serious & reliable company

I buyed the Gamer Strike I backpack 2 years ago. The product is very well designed and good quality, but the zip has broken few days ago (I've been using it literally every day in various conditions). The customer support has been kind and reactive, and is sending a replacement bag to me. I recommend this company.

26 October 2023
Unprompted review
Rated 2 out of 5 stars

Don’t like it at all

I was very pleased with my previous Targum iPad mini cover so I bit the bullet on the hefty price tag on this newer version but it is thin and floppy. If I could alter my original cover I’d go back to it. New design is flimsy.

28 August 2023
Rated 5 out of 5 stars

I received the Targus sale promotion…

I received the Targus sale promotion while I was out of town for work. I took View of the product description and decided to go for it. When I arrived back home the package was there and the product worked just fine. It’s not fast but it does the job.

26 September 2023
Rated 1 out of 5 stars

Customer service in Canada is dead

Customer service in Canada is dead

I have been waiting for a response on their behalf for over two weeks. I asked for a replacement in a ticket, and tried to reach them with their supposed "Live chat" one week later. The result? I waited an hour on "An agent will be with you in a moment."
I have yet to hear from them.

The strap on my topload Corporate Travaler snapped after barely one year of use. All I wait is a replacement for the strap only. We are talking about a +110$ bag. The strap seemed to be heavy duty, only to disappoint in the end.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Nice backpack

Nice backpack, very well made. Seems smaller than it is (a good thing). Exactly as described, and a great value, if it holds up…

31 July 2023
Rated 2 out of 5 stars

I had a very bad experience with this…

I had a very bad experience with this company, as I was advised by their customer service to buy a specific tip for my universal laptop charger because all the tips that were included didn't fit my laptop and when I received the tip it was completely the wrong part it didn't even fit the charger or my laptop and when I Informed them about this mistake they didn't do anything or provide any solution

1 June 2023
Unprompted review

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