Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date whe... See more
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Harry & Sanjay from Croydon branch did a good job was very pleased with the way they laid the carpet
The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go! The money arrives in your account in... See more
V simple and clean service , there when you need it . I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those ty... See more
Company details
About Tappily
Written by the company
- Minimising the length of time a balance is outstanding
- Saving you interest
- We will only attempt for repayments up to this defined value in one calendar month
- Once this limit has been reached, no further automatic repayments will be taken
- This may be different from the minimum payment you must make each month
- Bank account number and sort code
- Transaction data
- Balance data
- Monday: 08:00 - 19:00
- Tuesday: 08:00 - 19:00
- Wednesday: 08:00 - 19:00
- Thursday: 08:00 - 19:00
- Friday: 08:00 - 19:00
- Saturday: 09:00 - 17:00
- Sunday: closed
Contact info
PO Box 1515, HP11 9JE, High Wycombe, United Kingdom
- 0808 169 4927
- customer.services@tappilymail.co.uk
- tappily.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Harry & Sanjay from Croydon branch did…
Harry & Sanjay from Croydon branch did a good job was very pleased with the way they laid the carpet
Sad to lose my safety net
Really unfortunate that this company is no longer able to continue lending out money. This was my safety net. I never actually needed it but was comforted that it was there to rapidly get ahold of cash and a sensible way to pay it back. Banks simply do not offer this type of service.
Cowboy company, avoid at all costs
Cowboy company! Avoid at all costs. Do your research this company has already gone into administration!
Been making repayments and they haven't been allocating it to my account. My guess the CEO is trying to pocket as much money as he can before they start picking apart the company to repay their debtors!
They have blocked access to my account so I'm unable to log in and keep sending me default letters even though I have proof of my repayments.
Also ignore messages and complaints.
Save yourselves the headache and avoid this company like the plague!! Bunch of fraudsters who are no doubt going to go under very soon
Don't listen to all the negative…
Don't listen to all the negative reviews. Great service & company
Lesson be learned, pay your bills and you won't have a problem!
They call every month
If you want to be called early hours every month before your payment due date this is the company to go for. I did not miss any payments but they think they can call me and harras me every month to remind me I need to make a payment. I complained about it and they told me I will be getting the calls every month whether I like it or not. Any sort of important changes to my account though they do not need to call me, they can just email me instead. So why can't they to the same with reminders? This is harassment at best. Trying to put pressure on people needlessly. Should be ashamed.
so difficult to get help from this…
so difficult to get help from this company
i need a copy letter from tappily, as they uploaded it through their website on the 24th april, but failed to inform me of this. i found the letter yesterday, go to download it and it's a blank document.
i need a copy of this letter urgently but they can't just resend it, and can't tell you how long it will take for someone to simply forward the document. then they chase money from me, but i can't do anything until i have this letter.
if they had just sent the information by email or at least informed me i wouldn't be in this situation now. its so frustrating.
not the nicest of companies to deal with unfortunately.
One of the worst companies in the world
One of the worst companies I paid them 250 in a week later I put in 50 into my bank account and they took 250 out of my account again any money goes into account they will take it they are scammers. they are robbers. they don't care about helping people in these hard times. don't use them
What a joke
What a joke! Saying I owe them £35 when payments have all been made and show on my bank account. Trying to explain that payments applied for on 28 October show up on my account as being satisfied on 1 November was impossible! Communication is poor to the point of it being laughable! Now my credit file shows a none payment when that is not the case! Awful, 0 stars if it was possible! Your customer service is a joke!
Reducing loan amount when I need any…
Reducing loan amount when I need any help? No mercy and zero tolerancy for it. Shame and disgrace for this company.
A team of thieves!!!I don’t recommend…
A team of thieves!!!I don’t recommend this company!
Avoid this company.
avoid this company!
Have been using for a couple years with great experience…. Then they started giving me problems such as taking large amounts of money and restricting my account so that I couldn’t withdraw any money. Left me totally fooked one particular month taking £700 over 2 payments no more than 2 weeks apart. Ended up defaulting on other priority bills as a result. They rinsed my account and didn’t let me use the app to withdraw again.
After a million hrs on hold I got through to someone and explained the situation they have put me in, they sent me some money back but it was 4 days later and the damage was already done…Shame really as this was a good little line of credit for the average working man juggling life’s increasing cost of living.
Thanks Tappily for adding to the pressures of life.
Extremely crafty loan company
Extremely crafty loan company. They see money in your account and take a large amount leaving u short!
Professional and exceptional services
Professional and exceptional services. Kudos to customer service team 👌👌👌👌👌👌
I would give no stars if that would be…
I would give no stars if that would be possible! Ive been always using Tappily and was always having a good experience. Without a warning they now reduced my limit from £750 to £570 and again they are reducing on 9th of April from £570 to £380 and will leave me in financial difficulty!
DO NOT BORROW FROM THEM!
Company really helped me when I needed…
Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date where money could or couldn’t be available. This company can really help genuine customers.
Very satisfied with the service…
Very satisfied with the service received
Extremely efficient
Helpful and responsible
Easy to cummunicate with, no jargon, polite staff and very helpful in these difficult times.
Tappily have been a brilliant great…
Tappily have been a brilliant great service and always been there when you need them thank you Tappily
Iam sorry to be losing your service it as been 100% service
Service they provide are on high level…
Service they provide are on high level so helpful recommended a lot
Unauthorised payments
Tappily Recently taken a payment of £75 which was affordable for me however 4 days later I was shocked to find out they’d taken another unauthorised payment of £180 draining me of money leaving me with nothing to pay bills or to buy food which has now got me into a lot of problems. The worse part is they most likely won’t reimburse me the unauthorised £180. They take more money in such a short timeframe than they’re allowed to.

Reply from Tappily
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