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Tap Cartridges Reviews 372

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TrustScore 5 out of 5

4.9

Home Improvement Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its high-quality products and excellent service, highlighting the ease of finding the right parts thanks to the helpful website and detailed guides. Many people appreciate the fast delivery service, with products often arriving quickly and fitting perfectly, effectively resolving issues like leaking taps. However, some customers occasionally experienced issues with product fit, noting that the cartridges received were not always an exact match for their specific needs, or that the measurement filters on the website were not entirely accurate. A few reviewers also mentioned receiving incorrect cartridge types or experiencing minor issues with product longevity.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers appreciate the comprehensive selection... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers had positive experiences with the website, finding it easy to use and navigate. Many reviewers... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Service

Consumers find service to be positive. Reviewers consistently praise the efficient and quick service, often... See more

Based on these reviews

Rated 5 out of 5 stars

I needed to replace a pair of tap cartridges but was struggling to find the correct parts from other suppliers. The tap-cartridges.com web site has a really useful search function that lets you input... See more

Rated 5 out of 5 stars

I enquired as to which catridge I need and response was exceptionally fast, although qualified with a "closest we have" proviso. I took a punt, cartridge was delivered quickly, sadly it didn't quite f... See more

Rated 5 out of 5 stars

The ease at which I was able to narrow my choice of cartridge down to 2 different choices, within seconds was amazing. Then a few simple measurements of my existing cartridge (as guided by the website... See more

Rated 5 out of 5 stars

Buying tap cartridges is, as I found when trying locally a very difficult experience, they range and variety is enormous. Thankfully at Tap Cartridges they have knowledgable helpful staff to make find... See more

Company details

  1. Home Improvement Store

Written by the company

Welcome to Tap-Cartridges.com, your trusted online source for high-quality tap cartridges, tap glands, and tap valves. We pride ourselves on providing exceptional products at competitive prices, backed by free delivery across the UK. Visit our website at tap-cartridges.com to explore our extensive range.

Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good outfit

I enquired as to which catridge I need and response was exceptionally fast, although qualified with a "closest we have" proviso. I took a punt, cartridge was delivered quickly, sadly it didn't quite fit but return and refund was painless, a good outfit 👌

1 April 2026
Rated 4 out of 5 stars

Product fixed my leaking tap!

Product fixed my leaking tap!

It's a little less smooth turning on an off than the original, but works fine.

Choosing the right valve was also a headache - the measurement filters on the site don't work well/accurately and the differences in some of the measurements are so small that accurate measurement against the original was nigh on impossible.

15 March 2026
Rated 5 out of 5 stars

So many different tap cartridges

Who'd a known there could be so many different tap cartridges. All very slightly different and therefore won't fit. Having a detailed dimensional drawings of the tap cartridges made it simple to find the right one

22 March 2026
Rated 5 out of 5 stars

Easy, no fuss purchase.

Needed a 25mm mixer tap cartridge and could not see that size in any standard physical retailers. The Tap Cartridge website has a huge range and a comprehensive measurement guide so you can order with confidence. Delivery was as promised.

5 March 2026
Rated 2 out of 5 stars

both hot and cold passed water,the cold…

both hot and cold passed water,the cold practicaly full bore.I take your point about tap seat a posible cause.already bought a new tap.

4 March 2026
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Reply from Tap Cartridges

Hi Brian,

Thanks for taking the time to leave us a review. We completely understand how frustrating it is to go through the effort of fitting a new part only for it to leak, and we sincerely apologise for the inconvenience this has caused.

While it's certainly possible the cartridges themselves are faulty, our experience shows that leaks after a replacement can sometimes be caused by other issues within the tap itself. Often, a tiny piece of grit or limescale left on the brass valve seat inside the tap body is enough to prevent the new cartridge from sealing perfectly. In older taps, the seat itself can also become worn or pitted over time, which can cause a persistent drip even with a brand new part.

This is exactly the kind of situation our support team is here to help with, and we're sorry we didn't get the chance to troubleshoot this with you. We pride ourselves on our customer support, but we can't seem to find any record of you reaching out to us.

We stand by our products 100% and would be grateful for the opportunity to resolve this. We are more than happy to send a free replacement set, but we'd also like to help you get to the bottom of the issue. Please get in touch with our team with your order details, and we can run through these possibilities and ensure you get a perfect seal.

You can reach us directly via email on info@showersealuk.com.

Kind regards,
Darren | Tap-cartridges.com

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