Package arrived promptly in a strong cardboard box, well padded and sealed and it was all from recycled materials. One of the few companies these days that seem to know how to pack an item correctly s... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ordered an Akinod lunch bag and bento box online for pick-up in store, having been eyeing it up in the window of the shop for weeks. It was reserved and ready for collection all packaged up with a nic... See more
We were in York to visit our son, on the way in I spotted this most wondrous emporium. The next day after parking my husband in Museum Gardens I hot-footed my way there. Entering was a revelation a... See more
Very pleased with my recent order from the Heima store. A great selection of household items and more importantly everything is of a nice quality and with a thought of making the least harm to the env... See more
Company details
Written by the company
Homeware and hardware store in York with a penchant for good design, eco-friendly and useful products.
Contact info
34 Gillygate , YO31 7EQ, York, United Kingdom
- 01904624180
- shop@heima.uk
- heima.uk
4.9
Excellent
206 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
What a find
What a find! A real treasure trove of a shop. Ordered a couple of items which came faster than the speed of light. Really liked the recycled packaging. Oh and love the items I bought too! Will be shopping here again.
13 April 2026
Unprompted review
You stock the lovely metal clothes pegs…
You stock the lovely metal clothes pegs which I have used for years now and since getting a washing machine which does a bigger load I needed some more to add to the ones I have. Ordering was easy, the pegs came when you said they would and they are doing a grand job. The shiny pegs are easy to find when I drop them in the garden, they have a good grip and don’t need a massive finger pinch to open so would be fab for those with stiff finger joints. They also never break. Thank you! (Note - this is long so feel free to use a part of it if that’s useful!
2 April 2026
A wonderful find.
I'm very pleased to have found this absolute gem of a shop, which stocks well made goods essential for any household. In attempting to reduce plastic in daily use and purchase long-lived items, this place has a super range to choose from. I purchased online, and everything arrived thoughtfully and well packed in perfect condition. Those lucky enough to visit gorgeous York are in for a treat with Heima (and the Cathedral, the Shambles, Bettys, etc!)
23 March 2026
Excellent item and service
Excellent item and service. Dispatched very quickly and delivered on time. Would recommend.
5 March 2026
A great choice of interesting products.
A great choice of interesting products.
I originally was after one particular item but ended up buying 4 different items.
Easy to order from an excellent website & my order arrived very promptly.
5 March 2026
Very friendly customer service and fast…
Very friendly customer service and fast shipping ❤️
5 March 2026
Top quality products. Totally reliable.
Top quality products from a totally reliable business. Perfect.
27 February 2026
Super salt and pepper mills
I bought a walnut salt mill and pepper mill (actually interchangeable). They are lovely. The crush grind mechanism works really well giving a fresh peppery aroma. Delivery was quick and well packaged.
29 January 2026
Good service and product
21 February 2026
Wonderful little shop
Wonderful little shop, ordered my purchase on line. So straight forward. Recieved a very helpful and informative email explaining my delivery. Matthew the owner couldn't have been more helpful. Purchase was exactly as ordered. Will definitely shop here again.
7 February 2026
Great product and positive experience
Great product, customer services really helpful when answering a query. Arrived very fast, well packaged and well before projected date quoted.
An extremely positive experience. Would not hesitate recommending to others and will certainly shop here again in the future. Well done HEIMA
6 February 2026
Great products and quick delivery
Great products, very pleased. Delivery was super quick and efficient and wouldn’t hesitate in buying again. Thanks
31 January 2026
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