Takurua Vets Reviews

157

•

4.9

Veterinarian

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping services, highlighting that orders arrive promptly within a day or two. Consumers also appreciate the very competitive prices and wide selection of essential items available for their pets. Shoppers describe the online purchasing journey as a completely hassle-free and smooth transaction from start to finish. Some reviewers were not happy with occasional delivery and packaging problems encountered during the shipping process. A few individuals noted specific issues such as parcels delivered to incorrect addresses, slightly damaged items, or delayed orders.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and efficient... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and excellent costs across a wide... See more

Service

Consumers find service to be exceptionally positive, quick, and efficient. Reviewers frequently highlight... See more

Order

Clients share positive opinions on order processes, highlighting quick delivery and an easy website.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the wide range of... See more

Reviews shaping this summary

Amazing service so fast and efficient. Your prices are excellent too. We bought toothpaste and Veggiedent for our two dogs. We go through a lot of toothpaste because we clean their teeth every day and... See more

Super easy website to use. As my dog requires a low fat diet, I was pleased with being able to get the prescription food she requires. Delivery was fast. Only 36 hours after ordering, the food arr... See more

Company replied

My orders from their online shop are always filled and sent quickly. On my last order I emailed and asked for the cohesive bandages I ordered to be a mix of colours, and some lovely person went out of... See more

Company replied

The item arrived promptly. The delivery driver delivered it to the wrong address unfortunately but my phone number was on the parcel so the person it was delivered to rang me and problem sorted. I wil... See more

Company replied

Company details

Written by the company

Takurua Vets is a companion animal veterinary clinic in Christchurch. We offer quality vet services, emergency afterhours care, cat boarding facilities and even a competitive online store. We aim to provide a comprehensive pet care ecosystem where our customers and their pets can really thrive! If you are one of our distant online store users -Come pay us a visit when you and your pet are in the area!

Contact info

1 Ilam Road, 8041, Christchurch, New Zealand
takuruavets.nz

4.9

Excellent

157 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

EasternMarine Aquariums

easternmarineaquariums.co.nz

4.9

(664)

Petdirect

petdirect.co.nz

(2K)

Howickvillagevets

www.howickvillagevets.co.nz

3.7

(1)

Vetlife

vetlife.co.nz

2.8

(4)

Plants For My Garden

plantsformygarden.com

4.4

(83)

The Online Dog Trainer — by Doggy Dan

theonlinedogtrainer.com

4.3

(79)

4.9

Great service. Thank you.

3 December 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for the 5-star review, Linda - we appreciate it.

Dec 3, 2025

Great Service

Website easy to navigate, straight forward process for online orders, fast delivery, competitive prices. Happy with service.

25 November 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for your review - we’re glad you found the website easy to use and were happy with the pricing and delivery.

Dec 2, 2025

quick trading

27 November 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for your review, Jane - we’re glad everything was handled quickly.

Dec 2, 2025

Got what I wanted

Got what I wanted, speedy delivery

27 November 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for the 5-star review, Raeleen - much appreciated.

Nov 28, 2025

7 November 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for the 5-star review - much appreciated.

Nov 12, 2025

25 October 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for your review, Barbara - we’re glad your purchase arrived promptly.

Oct 30, 2025

Easy site to navigate and great price…

Easy site to navigate and great price for the product. Thanks for such an easy online sale

25 October 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks for your review, Phil - we’re glad you found the site easy to use and the pricing worked well for you.

Oct 30, 2025

Best price

Best price, fast delivery. I will be back for more

24 October 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks Gray! Great to hear you found the best price and fast delivery - we appreciate you coming back.

Oct 28, 2025

Great service

Great service, fantastic help from the staff! Really happy with my order

23 October 2025

Reply from Takurua Vets

Jan 23, 2026

Thanks Susan! Great to hear our staff were helpful and that you’re happy with your order.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look