Tailors Mark Reviews 265

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the goods and service Always willing to help, and the shirts are fantastic value and high quality. It was an extremely simple experience.

Rated 5 out of 5 stars

My husband is of small stature but very large neck so has never been able to buy a shirt from any shop. His whole life he has bought very large shirts so he can wear a tie, with short sleeves of cours... See more

Company replied

Rated 5 out of 5 stars

Guys - stop buying off the rack shirts and suits and invest in Tailors Mark. The product is twice as good and the fit is perfect. Your appearance will improve and with it your confidence. The guys dow... See more

Company replied

Rated 5 out of 5 stars

Great easy website with thorough questions to help tailor your shirt the best way possible. I have unusual measurements of large chest and arms which means I really can't buy instore any nice shi... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing store

Amazing store. Shopping online has never felt so personal. Quality of product is the best in Melbourne.

28 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Matt

Thanks for the 5 star review and fantastic feedback. We appreciate it!

Rated 4 out of 5 stars

Easy to order

Easy to order, but have only ordered fabric samples so far

28 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to provide a review Anne.

Rated 5 out of 5 stars

Very professional

26 October 2018
Unprompted review
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Reply from Tailors Mark

Thanks for the 5 star review! We appreciate it.

Rated 5 out of 5 stars

Great service, Great Quality

Ordered a few shirts and all have been perfect. One shirt was sent in the wrong colour but correct size. Contacting Tailors mark and they sent me the correct colour in a few weeks and allowed me to keep the incorrect colour.
Great service, great shirts. For anyone who needs alterations for every shirt you buy, you can stop doing that and buy custom shirts from Tailors Mark.

23 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to leave a positive review Mo!

Rated 5 out of 5 stars

Smooth and Professional!

Smooth and Professional!
Had a suit fitting with Rob, impeccable service, knowledge, and expertise. Rob guided us though all the options, never once did we feel like we were being pushed towards the more expensive options. Would recommend Tailors Mark to anyone!

22 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to leave a positive review Sam! We really appreciate it!

Rated 5 out of 5 stars

I can't seem to find any shirts that…

I can't seem to find any shirts that fit, so lucky I can get this done online with Tailors Mark. It was easy and the payment method was safe.

21 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review!

Rated 4 out of 5 stars

Was pleased to be able to see all the…

Was pleased to be able to see all the fabrics available, and to order samples so that I can place an order, knowing what I will be getting

19 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review!

Rated 5 out of 5 stars

The sizing system worked really well…

The sizing system worked really well and I found the shirts fit me perfectly. The last time I ordered shirts i'd accidentally selected the wrong collar type; Tailors Mark noticed this and sent me an email to check - great service. Overall very happy with Tailors Mark; I do wish there was an easier way of determining fabric type and non-iron options would be ace.

15 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to leave us a positive review Daniel, we really appreciate it!

In our shirt designer we do have the option to filter 'easy iron' fabrics and this can be found under 'range'. If you get stuck with anything else, don't hesitate to contact the support team support@tailorsmark.com.

Rated 5 out of 5 stars

Website easy to use

Website easy to use. Great selection of fabric and style options.Helpful size guides.

15 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review!

Rated 5 out of 5 stars

Great quality

Great quality, only ever buy shirts from Tailors Mark now

7 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive feedback Matthew.

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Great range. Excellent value for a great quality shirt.

1 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to leave a positive review Nathan!

Rated 5 out of 5 stars

I got paid socks for this review

I got paid socks for this review. The online ordering process is great. Quality of make is yet to be experienced.

1 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Gman from Oz,

Thanks for taking the time to leave a review! We don't give away socks for 5 star reviews but offer the socks as a gift for customers who leave us honest feedback on their experience with the website, customer service or if they have bought before the product they have received. We can then take on this feedback to make improvements to your overall shopping experience.

Rated 4 out of 5 stars

Good overall

Good overall, good quality fabrics and good customer service. Generally a good fit but sometimes a little bit short.
Would prefer a cheaper range of shirts in addition to the current range

1 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Conor,

Thanks for taking the time to leave us feedback! If you would like to update the length of your shirts, you can contact us at support@tailorsmark.com and the team will be able to assist with updating your measurement profile!

Rated 4 out of 5 stars

Had e extreme difficulty trying to…

Had e extreme difficulty trying to order online. It only worked once I signed up and went through my emails

1 October 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Lisa,

Thanks for your feedback! We have passed this onto our customer service team who will be in touch to assist with the issues you faced.

Rated 5 out of 5 stars

have used tailors mark for 3 years now.

have used tailors mark for several shirt orders. always reliable and great service

30 September 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Paul! We really appreciate it!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Can't wait to get my shirts!!

29 September 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Stephen! We look forward to getting you your shirts!

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