Tailored Life Solutions - Life Insurance  Reviews 

415
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 147 reviews, reviewers overwhelmingly had a great experience with this wonderful company. Customers frequently praise the dedicated staff members for being exceptionally professional, patient, and genuinely supportive throughout every single conversation. Reviewers highlight that advisors always take all the necessary time to answer questions carefully and ensure complete customer understanding. Consumers note that various insurance options are explained clearly and thoroughly, helping individuals make well-informed and confident financial choices. People truly appreciate the outstanding customer service provided, which makes the entire onboarding process remarkably simple, straightforward, and completely smooth. Buyers consistently report feeling genuinely valued, deeply respected, and completely at ease when securing their preferred policies today.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, extensive... See more

Customer service

Customers had positive experiences with customer service, frequently praising advisors for being... See more

Service

Consumers find service to be exceptionally satisfying, expressing great appreciation for the professional and... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors go above and beyond to make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing employee in Georgia Crage this company has. After receiving numerous calls, as we do, offering us better life insurance, and the fact I'd only signed up to another provider in June, Ge... See more

Rated 5 out of 5 stars

Absolutely brilliant, would highly recommend these. James was very professional and very accommodating to what I needed from the policy and options that suited me best. Went through absolutely everyth... See more

Rated 5 out of 5 stars

James (Jamie) is someone this company should be extremely proud of! He spent a lot of time putting together a policy that suits me and I’m extremely satisfied with his courteous manner and professiona... See more

Rated 5 out of 5 stars

Hannah Phillips with whom i dealt with was absolutely lovely , so caring , understanding , efficient and most of all so patient. If everyone you dealt with in varies companies , for varies reasons... See more


Company details

  1. Life Insurance Agency

Written by the company

We are a team of expert Protection Advisers with years of experience in the Financial Services industry. We specialise in finding our customers the most suitable policy to suit their specific needs. We offer advice on Life Insurance, Critical Illness Cover, Family Income Benefit, Whole of Life Plans and Income Protection. We offer these products from a range of the UK’s top providers to ensure you get the best suitable plans available. We strive to offer our customers the best experience by giving help and advice on all the relevant options. Our advisers will take the time to understand your circumstances before explaining and recommending a product and solution. Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (972791).


Contact info

4.9

Excellent

TrustScore 5 out of 5

415 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(415)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite

Polite, friendly and listened to my life insurance needs no forced sales, great experience

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful explaining everything in a…

Very helpful explaining everything in a way I could understand very happy . There was no sale pitch just explaining what would be better for myself if I purchased plan . And Toula who I was speaking too was great .

22 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience was very welcoming

My experience was very welcoming, the gentleman I was talking with, Jamie, was very very helpful, he literally went above and beyond to make me feel comfortable about what I was venturing into...he explained absolutely everything.....such a pleasure to be in his capable hands.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Conerns

I emailed the company info address 5 days ago to ask them to verify a caller's ID/email addreess in relation to a review of life insurance cover.
They have not replied.
This set 'alarm bells' ringing for me for two reasons
1. If the caller is legitimate they should provide reassurance to a potential customer.
2. If the caller was not legitimate, they should want to explore who is using their company name to gather personal data.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Jamie was very professional

Jamie was very professional, and handled and explained in depth any questions or reservations I may of had. Very knowledgeable in the type of life insurance policies.
Very very clear and articulated information over clearly.
Thank you so much Jamie

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Hannah was absolutely fantastic

Hannah was absolutely fantastic. Really easy to talk to, spoke through each step clearly and made sure that I got a policy that fit within my budget.
Customer service was through the roof and I looked forward to her call back :)

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Rayhan Miah

Rayhan Miah, was excellent, went above and beyond answering my detailed questions. Getting back to me with information. Multiple quotes with different parameters. I am very grateful for his patience.

25 March 2026
Unprompted review

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