TAFECourses.com.au Reviews 7,615

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the website and overall user experience to be very easy to use and navigate, making it simple to find information and complete tasks. People appreciate the straightforward process for applying, changing passwords, and making course inquiries, often describing it as quick and understandable. The clarity of information and search options are frequently highlighted, allowing users to easily get the results they are looking for. However, some people expressed a desire for more pre-available information on course contents to help with future course considerations.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Website

Customers had positive experiences with the website, consistently finding it easy to understand and navigate.... See more

Staff

Reviewers highlight negative aspects of staff, with some expressing appreciation for seeing the face of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.


Company details

  1. Public & Local Services

Information provided by various external sources

TafeCourses.com.au collects the best TAFE and VET courses from Australia’s leading course providers, so you can compare them all in one place. You can easily select courses by subject, provider, level and location, or simply browse through our full collection to find the one that’s right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good service and response…

Very good service and response regarding my questions for the right course to submit my application for my enrolment.

22 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for your feedback, Daisy!
All the best with your future studies!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Easy to use

Review comments are useless when 5 stars given.

22 March 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Kelle!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

All I want to do is enroll in a…

All I want to do is enroll in a government funded Diploma in HR, There are just too many of these automated things that just slow the process down. I want immediate results, not muck around. I need to enrol, I have completed my CERT IV in HR and want to move on... thats all I want

21 March 2022
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Reply from TAFECourses.com.au

Hi Daniel,
We're sorry to hear about your experience. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.
Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Helpful james

After having a call with james, I have never felt so sure on my education plan!! I feel less stressed out about my tafe diploma and about my future!

20 March 2022
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Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Great service and very quick response…

Great service and very quick response 👍🏼
I got consultant to contacted me ASAP after I sent my inquiry for more information about the course that I’m interested in. That’s really impressive. I would like to give that credit to Jordan for his hard work.👍🏼👍🏼👍🏼

20 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

This site is NOT TAFE.

This site is NOT TAFE.
It's some kind of broker for private RTO providers, or a luring front for one RTO. You get no govt rebate/concession through them. You pay full price for courses. As previous reviewers have said, they use high-pressure tactics, try and keep you on the line until you sign a contract they immediately send through to you, and once you do, you only have a 5 day cooling off period - And forfeit $370 for 'admin fees' regardless of this period. By ACCC standards this site is misleading and taking money illegally (a provider can't keep any of your money during a cooling-off period). So BE WARNED: DON'T SIGN.

20 March 2022
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Reply from TAFECourses.com.au

Hi Adam,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Rated 1 out of 5 stars

I can't review as I haven't yet heard…

I can't review as I haven't yet heard from use.

19 March 2022
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Reply from TAFECourses.com.au

Hi Ashleigh,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Rated 1 out of 5 stars

I didn't manage to get the information…

I didn't manage to get the information I after even I spoke with the related person via mobile. What a disappointed experience.

19 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Sophie,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Rated 5 out of 5 stars

Great Customer Service

The follow up these guys gave on a training enquiry I had was excellent

19 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for reviewing us, Annita!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Great service

Staff was friendly and informative. Gave me the information I needed and extra. Helped me with areas I was unsure of.

18 March 2022
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Reply from TAFECourses.com.au

Thanks for reviewing us, Kimberly!
Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

Would not give me the price…

Would not give me the cost of the course without me having to talk to someone who could provide me with the "payment options".

14 March 2022
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Reply from TAFECourses.com.au

Hi Karen,
Thanks for taking the time to leave a review and we’re sorry to hear you feel that way.

Price is not displayed on all of our courses because in many cases the cost is dependent on a number of factors. In these situations, it’s best to get that information from a course adviser to ensure accuracy.

If you’d like to discuss anything further or receive additional clarification, please contact us through tafecourses.com.au/contact

Cheers,
tafecourses.com.au

Rated 3 out of 5 stars

I asked for all the information to be…emailed

I asked for all the information to be emailed to me as the company is going to pay for the course and someone rung. I really want a complete run down of the course to be able to show head office

14 March 2022
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Reply from TAFECourses.com.au

Hi June,

We're sorry to hear that. In this case, I would recommend getting in direct contact with your selected course provider so they can email you a copy of their course guide.

Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Feedback

I love how patiently they listen to my questions and answer my all questions .

13 March 2022
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Reply from TAFECourses.com.au

Thanks for reviewing us, Nadia!
Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

It would have been actually helpful if…

It would have been actually helpful if you had of stated you were not Tafe NSW
Very very misleading

12 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Alison,

We're sorry to hear about your experience. Tafecourses.com.au is not a TAFE organisation, it is a website that provides available courses from other training organisations. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.

Cheers,
Tafecourses.com.au

Rated 3 out of 5 stars

Never got the result I was after

Never got the result I was after, questions were not answered and not helpful with pricing.

11 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Ray,

Thanks for taking the time to leave a review and we’re sorry to hear you feel that way.

Price is not displayed on all of our courses because in many cases the cost is dependent on a number of factors. In these situations, it’s best to get that information from a course adviser to ensure accuracy.

If you’d like to discuss anything further or receive additional clarification, please contact us through tafecourses.com.au/contact
Cheers,
tafecourses.com.au

Rated 2 out of 5 stars

I was looking for a TAFE course and…

I was looking for a TAFE course and instead got directed to a over priced online company which I had never heard of, that engaged in high pressure sales tactics to sign up for one of it's expensive online courses.

10 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Giles,

Thanks for taking the time to leave a review and we're sorry to hear you're unhappy with the service you received.

We hope you'd consider giving us another chance. All the best with your future endeavours.

Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Helpful

I found the course i was looking for using Tafecourses. Very helpful.

10 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for reviewing us!
Cheers,
tafecourses.com.au

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