Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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5.0

All reviews

(231)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, got paired up with them through purchasing a new VW and a Ohme wall charger, very friendly over the phone helpful and informative.

On installation day the engineer was a great guy friendly helpful. I had many questions for him and he answered them all. He explained how the app works and how the wall charger itself works.

Would 100% recommend this company for anything relating to EV chargers

Thanks again, Paul

3 September 2026
Unprompted review
Rated 5 out of 5 stars

An example to all Engineers

Chris arrived on time.

He was very professional and knew exactly what the best solution for us, should be.

He took less time than indicated and was extremely cheerful and gave us full confidence in him.

I would have no hesitation in recommending Chris.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Synergy EV…

Had a great experience with Synergy EV today. It started with a text from Chris the engineer saying he would arrive at 9:00am to fit my new Ohme e-Pod charger.

He arrived more or less on time and ran through the install process and asked where I had planned to have the charger fitted.

We discussed what I needed and he advised me where he thought would be the best place to position it, based on my requirements.

Because our meter is on the outside of the property it was easy for him to install without needing to connect to our consumer unit indoors.

Chris fitted a separate unit outside, under our existing meter box, making it a totally separate circuit to the main house. This should prevent any issues with the charger tripping out the main circuits, if there was an issue.

Chris has made a lovely job of routing the cable around the house and even cleaned up all the mess he made drilling the brickwork.

I’m very happy with this installation and I would highly recommend Chris and Synergy EV.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service!

Arrived on time and completed the work quickly and neatly, and gave a full overview of work done. Chris also explained how the charger worked and went through the app settings with me.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Spot on.

Big thank you to Chris for a first rate installation. Courteous, professional and neat work with minimal disruption.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First rate experience

First rate. Ed arrived on time and fitted an Ohme e v charger.. He was pleasant and highly professional. He worked hard and left the site tidy.
Ed fully explained how the charger worked and helped set up the app.
Very impressed!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Lewis B-great ev charger fitting

Lewis B-Lewis was polite and courteous. He was very knowledgeable and was able to explain the process in an easy to understand way. He explained the app very well too. Our fitting was a little more complicated then usual as our house is set higher then a normal house with steps, but Lewis was able to tackle with ease. Lewis cleared up the area really well after too. Was a really good fitting experience, pleased with the end result, would definitely recommend the company and Lewis B! Thank you!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

great installation by Lewis H nothing…

great installation by Lewis H nothing was too much trouble . although the weather was lousy he kept on working until the job was completed . A really aesthetically pleasing finish to running ugly black cables to my ev charger. A job well done
thankyou !

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding installation by Synergy EV Limited

Synergy EV Limited installed my EV charger today on behalf of Ohme, and I wanted to share how positive the experience has been from start to finish.

After a difficult earlier experience with a different installer, I spoke with Amanda in the office and the manager Danny last week. They were both reassuring, professional, and confident that the installation would go ahead smoothly, which immediately gave me peace of mind.

Today, their installer Ed attended, and he was absolutely fantastic. He was friendly, skilled, and clearly took real pride in his work. Instead of running cables internally with visible trunking as originally expected, he carefully used rods to route the cabling below the floor. The end result is a beautifully neat installation that looks far better than I could have imagined. I genuinely could not have dreamed of a more elegant finish.

Synergy were professional, reassuring, and highly competent throughout the whole process. From the office team to the on site workmanship, everything was handled with care and attention.

A huge thank you to Amanda, Danny, and especially Ed for such an excellent job. I would highly recommend Synergy EV Limited to anyone looking for a high quality EV charger installation.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Top marks!

Top marks!

Lewis arrived when he said he would, was very professional and have some good advice around options for my EV charger. Very knowledgeable and pleasure to deal with.

Highly recommended!

Thank you !

Chris

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic installation guy Lewis H

Fantastic installation guy Lewis H. Friendly . Punctual, Clean and Tidy, and very helpful, would definitely recommend,
Also the Office booked booked me in easily and quickly as I was a Priority
Brilluant service all round 10/10 Thanks guys

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Lewis H fitted my Ohme home charger…

Lewis H fitted my Ohme home charger today , very polite, arrived on time , very knowledgeable even though he came up against a few unexpected problems, he went above and beyond to make sure the installation was completed today as I had taken the day off 10/10 👍🏻

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Workmanship and Minimal Disruption

Lewis H showed up right on schedule and demonstrated great professionalism and expertise. He handled the job independently and caused virtually no disruption. The charger was fitted with care, attention to detail, and a focus on appearance. He also made sure to tidy up thoroughly once the work was done

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Top marks to Lewis

Engineer phoned and advised me of arrival time. Arrived, very pleasant. Managed to sort the issue out and ended up changing quite a few bits. Gave complete breakdown of what he had done and why , ran through how the app works, checked it charged before he finished and cleaned up all his mess . Lewis was s real credit to the company. Thank you

30 October 2025
Unprompted review

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