Synergy Dental Clinics Reviews 

3,472
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the friendly staff and welcoming receptionists are extremely polite, attentive, and take plenty of time to explain procedures thoroughly. Customers consistently feel very comfortable and relaxed during their appointments, especially nervous patients who truly appreciate the exceptionally gentle and reassuring care provided. However, some people mentioned that scheduled appointments were occasionally delayed and ran quite late, causing noticeable frustration for individuals on tight schedules. Some reviewers were not happy with inconsistent information, general confusion regarding procedures, or unexpected treatment plans received during their clinical visits.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the warm and welcoming reception they... See more

Service

Consumers find service to be positive, highlighting friendly staff, welcoming receptionists, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting very friendly staff who... See more

User experience

People report positive experiences with user experience, highlighting comfort and friendly staff. Reviewers... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing deep satisfaction and renewed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my first appointment last week at synergy farnworth with bilal and so far im really happy with the plan and treatment weve discussed . Also the receptionist Paige has been so friendly and helpful... See more

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I have gone through Invisalign treatment since last October. It has been an amazing experience and a special thank you to Dr Kashaf! I previously had Invisalign five years ago in Dubai which very near... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(3,472)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb staff, exemplary treatment.

I popped in for what I assumed would be some remedial work to a filling I'd had previously that i thought was still an issue, only for Mustapha to discover the root of the problem (pun intended) was an altogether different tooth that I'd previously been told would need to come out.
I was given the choice of A/B's or immediate extraction, so went for the extraction, since the pain was getting progressively worse.
I must say Mustapha's chair side manner is brilliant; very calm,& reassuring despite my tooth breaking and my need for additional pain relief. If I indicated I was in any pain or uncomfortable he stopped straight away and we resolved the issue.
It sounds like an oxymoron to say you had a great visit to the dentist, but the aftermath of yesterday's visit was that this morning's coffee wasn't followed by excruciating pain, a priceless outcome for £25. The best money I've spent in a long while.
Thanks to everyone who made this happen so quickly after phoning for an appointment.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Haslingden branch

I have recently finished my treatment at Haslingden branch. I am a very nervous patient and was treated with kindness and great care, especially by Dr Shammi and the lovely Connor on reception. Nothing was too much trouble for them, everything was well explained too. Thank you so much ☺️

25 March 2026
Unprompted review
Rated 5 out of 5 stars

The dentist and his team were great…

The dentist and his team were great because they were happy to explain what was going to happen as the procedure progressed . The procedure went smoothly and I was given aftercare information. I would not hesitate to go again, or to recommend them to others. The desk team were also helpful

16 March 2026
Unprompted review
Rated 1 out of 5 stars

I do not reccomned this dentist

I do not reccomned this dentist, they have given me an invisalign and left all holes in my teeth where they have filed the gaps to big meaning when i smile in between each tooth you can see a huge gap. now i am left in agony with my teeth and will need to sort this at another dentist after pay £2000+

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The receptionist are extremely polite and very friendly which makes a good experience for patients. They are very understanding of patients and treat everyone with respect. The dentist himself is such a lovely man. Very polite and whilst having an injection in my mouth so as to remove a tooth that was loose he kept asking if I was ok and if I was in any pain whilst removing the tooth . The dental practice is such a nice,friendly place and I will be recommending them to all my friends and family. Excellent service from both reception and dentist.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Best place to go

Nurses and receptionist were so lovely towards me and very knowledgeable from answering my questions, dentist was so clear and advised me on what I needed to know, now recommending this practice to my friends as I couldn’t of had a better experience.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Not a good experience in Bolton

I asked about the process of teeth whitening with Bilal and went with the Prestige kit. I asked what if you need more. And he said you can get as much as you need. Then after a year or so. You can buy top ups.

I used the three syringes in a couple of weeks. Not skimping as I was assured I could get more.
After speaking with reception - they were rude and said it doesn’t work like that. Despite my partner getting the same only a month prior!

I was then promised two lots of whitening gels would be available to collect. After driving 40 mins to get them, they werent available. A single substitute was given.
As a family that has spent £1000’s with Synergy. It feels like no one cares once you leave!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Isra and Rakesh

Had a great experience with Isra and Rakesh after some not so great experiences around fillings in the last couple of years. Both very pleasant and patient and made me feel at ease

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Went for an emergency root canal today

Went for an emergency root canal today. The dentist was fantastic. He made a terrifying experience manageable and put me at ease. He was friendly and spent time explaining everything to me. Very impressed.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid

Two years ago I went to Synergy Bury to have my front veneer replaced. From the start my experience was the worst. The 1st dentist filed down my original tooth, he caused such a mess off my mouth just doing the prep work he left my gums and lips black and swollen. I took pictures and shared and he advised I must have just had lip filler done. Which was certainly not the case. On my return he fitted my veneer, which didnt match my teeth and stuck out. It kept falling off too. I then complained and saw the head dentist. He replaced my veneer which was an improvement, but still wrong colour, this time too white and still wrong shape. The veneer kept falling out every few weeks to which i was charged everytime. This weakened the veneer next to. When this came out I returned and saw a female dentist who put it back twisted and then chipped a massive amount out. I spent a fortune with synergy who left my teeth in an appalling mess. I also started getting excessive bledding. I have now gone to another dentist who identified that they has left a ledge between my tooth and veneer which has caused gum disese and bone loss. I am now having to spend aother fortune with another dentist to fix their mess and neglect. I am appalled with their service and I would recommend all giving them a wide birth, if you value your teeth.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

INVISALIGN!!!!

I had a fantastic Invisalign experience with Dr. Kashif at Synergy Dental Bury. He was always professional, reassuring, and explained every step clearly. His attention to detail is unmatched and the whole process was super smooth, and I’m genuinely thrilled with my results so far! Highly recommend Dr. Kashif and the Bury Synergy Dental team!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Rude dismissive uncaring cold almost…

Rude dismissive uncaring cold almost psychotic attitude towards me. They have no sympathy or compassion towards what the patient is going through and I'm dreading the procedure. Sickos.

10 February 2026
Unprompted review

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