Sync.com Reviews 354

I have been with Sync for 7yrs, fortunately never had a disaster, and it was great to be able to access my files from my cellphone, then on April 2nd, I noticed nothing had been backed up for three days. Nothing I did made any difference so I contacted Support by email, the first reply, just told me to do, what I had told them I had done. The second told me that the problem was that my software was out of date. sent me the wrong uninstaller, with the right one, my screen went black, leaving only a search bar. Fortunately this allowed me to do a system restore. Despite reporting this update, I heard no more from them, until I deleted my Account. If you value your data, don't use Sync.

Coming from Dropbox, I find Sync.com to lack a few features, but the nail in the coffin in the slow upload speeds. It's totally unusable for me waiting 10 minutes to upload 400mb when with other services it is basically instant. They

I was loving this sync-to-desktop service, until it broke, which was right after I upgraded to add team members. I lost folders on my desktop 3 days ago. They are there in the cloud, but that's not where I do my work. In spite of repeated attempts to reach support, other than one response asking for more info after the THIRD reach-out, I just get automated replies. NOT HAPPY. This KILLED my productivity for 3 days and it's still not fixed!

I do feel like the company does a good job with privacy and it's easy to download and upload documents online and work on them with the build in Word app. However, I have had issues with the actual Sync app on my Mac Studio. When I upgraded to the latest version last year, things stopped working. I had to downgrade to get it to work again. Support was very friendly and helpful. However, the Sync app could use some improvement in its functionality.

Been using for a few years, great service.

Garbage!

Slow as hell, tricky do download folders which should be an easy feature, many errors within the application/software, ...

Great for backing up to but absolutely useless (and I mean USELESS) for restoring from.

I’ve been with Sync for over 5 years but now I need a Linux solution (Sync doesn’t have) and transfer (download) 3TB of data stored in Sync. Easier said than done. When it comes to downloading, your only option is via the sync desktop app. Absolutely useless unless you have 3TB of spare capacity on your HDD for the sync folder it operate. For whatever reason, they specifically state that downloading to an external HDD or a mapped network drive is forbidden and downloading via a browser can only be done on a per file basis, no directories, can you believe it? You can’t even see the size of a directory, let alone download one.

May have been a good service when they first started up but now there are much cheaper and more flexible solutions available.

I shifted my personal cloud files from Dropbox to Sync after discovering that my files weren't being stored securely. I've been a Sync user for many years now and cannot recommend the service more highly. A key feature I needed was local access to my cloud files from my iPhone, iPad and Mac Finder and Sync does this perfectly (other secure cloud storage services were clunky at best for Mac Finder integration).

My personal experience with Sync has been excellent. I've been using it for a few years now, and while I have accounts on other cloud storage and collaboration services, I find myself turning to Sync the most. They provide secure cloud storage, with a web interface and apps that make it easy to use. I find that other services are often confusing to use, especially across different platforms, but in my experience, Sync has eliminated the confusion. It doesn't matter what machine I'm using, it is easy to add, access, and retrieve my files. And a bonus for a Canadian is that my files are stored in Canada! I highly recommend Sync.

Inexplicably, Sync stopped automatically backing up, and I've no idea why. There seems to be no way to contact a support desk beyond filling in an email contact form, which comes up with the reply 'we'll get back to you as soon as possible'. Which is pretty useless. As is their product at the moment : /

Living and working in China means no access to Google docs. Sync is perfect for our teacher teams across different countries. Simple, fast mad never an issue. Very good.

As a web developer, Sync makes it fast and secure to manage my files across multiple devices. Plus, no read/write conflicts like I had with other services. They offer a free plan that really is FREE...not freemium, not free for 7 days...but actually free. I use Sync on multiple devices and it's nice to know my files are always there.

There are many file repository services available in the Cloud these days, but few have end-to-end encryption like Sync. That was the main reason I transferred all my personal files from Dropbox to Sync: maximum privacy. I'm the only one who holds the keys to my data. Sync gives me fast, easy, and private access to my files whenever I want and wherever I am: at home, at work, or on-the-go. I've been using Sync for 2 years and don't ever remember having a problem. I've never lost a file or had a file get corrupted. Their service has been great! I would highly recommend giving them a try. They offer a free tier with paid options available if you need more features.

I needed a cloud software that allows me to sync my private and work computer. Since some of my files are quite sensitive and needed the provider with the best data privacy options and that clearly is sync.com.
Their zero knowledge policy seems quite uncommon while it is at the same time a must have feature for me. The desktop client works nicely in the background, the web interface is not super sleek, but focuses on functionality.

I´ve looked for alternatives several times. No competitor seemed more suited to my needs.

SYNC is one of the best cloud storage on market, i recommend it.

Exceptional service and security features offered by Sync.com! Their user-friendly interface and commitment to privacy make file sharing and storage a breeze. Highly recommended!

Sync is an excellent cloud storage platform. I have been using it as my sole cloud storage provider for my business for many years. It’s secure, easy to use and reliable, much better than other services. I had tried other options but they were either too expensive or hard to use.

easy, clean interface, great login security, runs on Android, iPhone, iPad, laptop and whaddaya know? everything stays in "sync"
😃👍🙏🛩️🚁

I have tried other cloud storage sites, some offer huge gigs but are difficult to use, Sync is really easy.