Sync.com Reviews 354

I have used Sync for years now and it is amazing! It seamlessly connects the Sync folder on multiple devices without my having a second thought. I never worry about backing up because everything of value is instantly in multiple places, and even should the unthinkable happen and all my devices are burned up in a house fire, my files are safe in the cloud for recovery. I can't recommend this product highly enough.

I love sync features, built in video player, and opening docs

Great service, highly reliable. Recommend!

As Mac user, after nearly 5 years I find the seamless integration between my devices and Sync cloud storage ideal for daily productivity. Installation was easy and fuss free. And to date I've never had any connectivity problems.

With sync, I can synchronise my files across several computers, regardless of the operating system. Technically, it works perfectly and unobtrusively. The servers are located in Canada, which reassures me.

Great prompt customer service. Appreciate the security of using Sync that gives peace of mind.

Was with sync.com for two years until 2023 after it started losing network connections when using my VPN. I contacted sync and was told VPN was not supported. Because privacy is a big deal for me, I jumped ship and went with another secure cloud provider and their native vpn service. No problems since.

I was looking to de-Google my life a bit and whilst there's many cloud storage options out there, very few offer end-to-end encryption by default, so Sync was an obvious choice.

I've been very happy with it so far and definitely appreciate the fact that my files are now completely private to me, along with all the benefits of a cloud-based solution like accessibility and sharing with others when I need to.

The only negative is that transfer times can be a little slow, presumably due to the encryption/decryption process, but it's always stable and never more than a minor inconvenience.

I was looking for a secure cloud service and easy to use. It's exactly what I was looking for. Give it a try, you won't regret it.

Simply the best of the best!

Safe, reliable, always updated and multiplatform.

Impossible to do without!

Best file sync service with the best pricing that I've been able to find. I've been using Sync for several years now without any problems. Highly recommend!

I don't often rate anything 5/5 or 10/10 because, to me, that means perfect and nothing is perfect. But Sync.com is pretty close. Secure, sharable, it's been great for me. I've just renewed my annual subscription again.

Sync is a great alternative to any cloud storage out there. Privacy is #1. Let's keep that in mind. Yes, there are times where I hit some snags using the iOS app or the mac app but it does not keep me from saying it has been my favorite cloud storage service I've used. Images could load faster on the web panel and on the iOS app but I figure that it's the price you pay for a true zero-knowledge service. Highly recommended.

Reliable back-up / Sync solution with both Windows and Android apps working fine (as used by me). Also the free plan is generous. Not to forget that zero knowledge encryption is included in all plans!

Using Sync form last 2018 to till today. They have got my back almost 6 years! Yeah, that's right. Silently they are doing their fine work. Like a good friend of mine. Thanks to the team.

Use this to sync a folder between 2 pcs so that I can easily pass files between them. I was using SyncThing but it just didn't seem as quick at recognizing the change so i looked elsewhere. I like the fact that my files are E2EE but i'm not sure if the actual filenames are or not? Still, as the free tier is enough for what I need, I am happy as it does what it says on the tin. I did add a phone to see how that worked in the mix and found it to be equally painless in copying files across.

CUSTOMER SERVICE: Slow and inefficient. It takes days for them to get back to you.
PRODUCT: Syncing is slow. Download and upload. Yes, it depends on your internet plan, but one can do the maths and uploading 100GB photos from my phone... I had it running for 2 weeks constantly and 12GB were uploaded on a 10mbps upload plan. download the same. Its pathetic. I bought 2TB and since the beginning I get error messages: Sync cannot connect to the network and sync unable to backup some files. Sent it to support, but a normal conversation is not possible as it takes 2 weeks to exchange 3 messages. A refund had been denied. I won't even use the service for the year I have the subscription to, because the service is not fit for purpose. I cannot stand companies with this sort of attitude.
SUMMARY: Not recommended at all. I am trying pcloud now and they seem faster.

Customer Service is nonexistent. We use Sync for all our team members and contractors. And then it stopped syncing. This was over a week ago, and there is still no solution.

Been with Sync for 6+ years. Unfortunately, their service has become buggy and unusable. Files refuse to Sync and/or get deleted. Their support is non-existent. Sync was once a great product. It's sad to see their service deteriorate to this point.

I've been with Sync for a while now and had no issues. But as with everything, it's when you have a problem that you see the true value of a business ... or NOT. I have lost 6 jobs ... I moved them to another folder and they just vanished. I have the folders ... but not the work within them. I have tried and tried to get help but their INCREDIBLY SLOW responses are very generic and not helpful at all. I'm absolutely gutted and will be trying to persist to get my work back but will be moving to Dropbox. Nobody wants to lose their precious files. Isn't this why we use cloud storage after all?