Sybotanica Reviews 4,971

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Everything went perfectly. The shipment was super fast, and the products are amazing. The moss is easy to use and gives great support to monsteras. The plant food for tropical plants is also amazi... See more

Rated 5 out of 5 stars

I bought five different soil mixes (Fern, Syngonium, Universal, Ficus & Aroid). Before making the switch, my plants were doing quite okay (despite sitting in compact & hydrophobic soil). But a... See more

Rated 5 out of 5 stars

Absolutely top-quality soil. You can see and feel the difference straight away — well-balanced, airy, and clearly designed with plant health in mind. My plants responded immediately after repotting, w... See more

Rated 5 out of 5 stars

Love the ease of finding exactly what you need! I was able to look through and search my houseplants that needed repotting this season and find the exact soil that each plant needed. I particularly lo... See more

Company details

  1. Dirt Supplier
  2. e-Commerce Service
  3. Interior Plant Service
  4. Wholesale Plant Nursery

Written by the company

About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick delivery, nice presentation

I've received the product just a few days after ordering. The presentation is clean and polished, the product is easy to use and they have very interesting mixes in their website. I'll definitely buy something else again.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Soil was so infected by fungus gnats

Soil was so infected by fungus gnats, and other uninditified pests, that I had, to throw all the bags out.

Customer service wasn’t very helpful, but instead quite rude, which I found very strange.

I buy a lot of soil and plants every year, and I have never seen such bad packaging before. Very thin cardboard box, with one layer of cheap clear tape, for a 29 kg (70 lbs) package. This should obviously have been shipped in something stronger, or at least in 2 seperate boxes.

It’s been nearly a month, and the company still owe me a few items, but at this point, I don’t even care.

Thanks for reading this, and remember there are many quite good online companies in Europe, who sell quality soil.

Order # SYB1498410

17 April 2026
Unprompted review
Sybotanica logo

Reply from Sybotanica

Hi Brian,

Thank you for your review. I’m sorry to hear that your order didn’t go smoothly. Our boxes are tested to ensure they can handle a certain weight. Unfortunately, delivery drivers don’t always adhere to the weight limits for each box. I’ll make sure to emphasize the importance of sealing the box securely. I see that your order is not yet complete. Our customer service team will take care of this.

Femke from Sybotanica

Rated 5 out of 5 stars

Speedy delivery of my order

Speedy delivery of my order, amazing advice and educational at the same time. Would 100% recommend them to anyone thinking of using them. Can't fault them at all.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

High quality

Super speedy shipping, and good quality products. Im sure my plants will thank me with lots of great growth now I splurged for the good stuff ;)

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Love the ease of finding exactly what I'm looking for!

Love the ease of finding exactly what you need! I was able to look through and search my houseplants that needed repotting this season and find the exact soil that each plant needed. I particularly love the cactus and succulent soil as I have many in my collection and have struggled in the past to find that right mixture. I can't wait to see how well they grow this spring/summer!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I HAD MANY ACACIAS PLANT ALL DIED SO…

I HAD MANY ACACIAS PLANT ALL DIED SO SAD BUT WITH THE TROPICAL SOIL MY ACACIAS HAVE NEVER BEEN THIS HEALTHY I HAVE TWO ELEPHANT EARS PLANT AND I THINK THEY WILL LAST FOR YEARS TO COME THANK YOU 😂😂😂😂💕💕💕💕

6 May 2026
Unprompted review
Rated 5 out of 5 stars

A very satisfactory purchase

I am very satisfied with the items I purchased, with the information provided on the website, and with how easy it was to track my order. I will definitely buy from them in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Sybotanica's service is perfect

Sybotanica's service is reliable, the delivery is very fast, and their customer care is unbelievably good and informed. I didn't have any doubts about the products anywhere along the way from choosing the soil up until getting it at home. To any question I may have had, Sybotanica already had a response carefully threaded out in their website, because they know their products like the palm of their hands, as well as having the sensibility to put themselves in the place of the consumer. Not only am I satisfied, but my plants are also thriving everyday thanks to Sybotanica. It's definitely become my go-to for plant related products. The quality is so very good!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Soil purchase

The website is working well, the specification of the products are clear. Fast delivery and the products I got are what I brought. The soil quality is good! So all positive from my side.
One thing: could you envision to ship to Switzerland without VAT?
Cheers

3 April 2026
Unprompted review

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