I used them happily for years but in the last two years they lost my trust. They do not verify the companies that offer flights on their site, leading to the result that scammers, such as kiwi.com, ca... See more
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Yesterday we booked a flight and we were transfered to the offer, booked it and after pressing the ok button for the creditcard payment it said: time out. Now we got billed on the card but have not re... See more
Unlike Skyscanner with others, SWOODOO provided me no support when I had issues with a flight/ticket found on their website, instead simply forwarding me to the airline I had complaints about. Quoted... See more
Company replied
Google flights is way better
Company details
Information provided by various external sources
SWOODOO ist Deutschlands Flugsuchmaschine mit Tiefpreisgarantie. Wir durchsuchen Hunderte Reisewebseiten und bieten einen unabhängigen Preisvergleich, damit man schnell und einfach die geilsten Flugschnäppchen findet. Neben Flügen bietet SWOODOO auch die Suche nach den besten Deals für Hotels, Pauschalreisen und Mietwagen an. Seit 2010 gehört SWOODOO zu KAYAK, der weltweit führenden Reisesuchmaschine, die als selbstständiges Tochterunternehmen Teil von Booking Holdings Inc. (NASDAQ: BKNG) ist.
Contact info
United States
- swoodoo.com
1.5
Bad
902 reviews
Hasn’t replied to negative reviews
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Don't trust them
I used them happily for years but in the last two years they lost my trust. They do not verify the companies that offer flights on their site, leading to the result that scammers, such as kiwi.com, can act like reputable travel agents. It's a shame. I recommend buying directly through an airline. It might cost more, but you're much less likely to be swindled.
29 May 2023
Unprompted review
Google flights is way better
26 November 2022
Unprompted review
Ticket billed without getting it
Yesterday we booked a flight and we were transfered to the offer, booked it and after pressing the ok button for the creditcard payment it said: time out. Now we got billed on the card but have not received a ticket and nobody wants to feel responsible for it. Eva Air refers to swoodoo because they have not got any reservation and swoodoo does not react. I am really exhausted! How can travellers trust anymore?
10 August 2022
Unprompted review
Poor support, inaccurate prices, no English, misleading ads
Unlike Skyscanner with others, SWOODOO provided me no support when I had issues with a flight/ticket found on their website, instead simply forwarding me to the airline I had complaints about. Quoted prices often inaccurate. Discriminates international users (no English website). Misleading sponsored advertisements. +1 for the reply and their efforts.
30 December 2020
Unprompted review
Reply from SWOODOO
Hi Filipe,
Thanks for taking the time to post a review.
SWOODOO is part of KAYAK, a travel search website. Indeed, SWOODOO is currently only available in German, Austrian and Swiss German.
We will share your feedback with the relevant team. In the meantime, I would suggest you visit KAYAK.de and select 'English' for any future searches.
Regarding your feedback about our results, keep in mind that prices and availability changes do happen. At SWOODOO and KAYAK, we do our best to show you as many booking options as possible that are currently available and as accurate as possible as well.
If you notice any price inaccuracy, please let our C/S team know directly and we'll check it out.
As per your message, it seems that you had a bad experience with one of our 3d party providers.
Please eel free to send details about your experience with this specific provider to us at SWOODOO.com/support and we'll look into your report further.
Best,
William
SWOODOO/KAYAK
super!!!!!!!!!!!
28 November 2018
Unprompted review
Very easy to use
Very easy to use! It found great deals for me. I will keep using this app!
17 November 2018
Unprompted review
until now only positive experiance
23 October 2018
Unprompted review
prices quoted never apply
15 October 2018
Unprompted review
Reply from SWOODOO
Hi Karel,
Thanks for your feedback. A quick note, SWOODOO is a travel search tool which gets its data from tons of different websites to find you the cheapest fares. Sometimes these travel providers fail to pass us the entire information which leads to inaccuracies. However SWOODOO does implement a lot of strong techniques to avoid them.
If you are seeing inaccuracies live on our site, please reach out to SWOODOO.com/support with more details so we can take a closer look.
Kind regards,
Daniel
SWOODOO
I don´ t speak german language
I don´ t speak german language, thatswhy it is too difficult to me to use Your services. I couldn´t choose English on Your page. Thank You very much!
11 July 2018
Unprompted review
Super
Super super superb superb superb superb superb superb superb superb
17 May 2018
Unprompted review
Nice & Fast ...
9 March 2018
Unprompted review
It would be good to have predefined…
It would be good to have predefined filters. E.g. preferred airlines, Airports to avoid
7 March 2018
Unprompted review
Toll und simple
2 March 2018
Unprompted review
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