I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and excellent price…
Excellent service and excellent price from other supplier
5 November 2024
Unprompted review
Reply from Switcheroo
Dear Andrew,
Short, sweet, and music to our ears! We’re so glad we could help you find a great deal with excellent service to match.
Best regards,
The Switcheroo Team
Reply from Switcheroo
Hi JJ,
Thank you for your kind words!
Best
The Switcheroo Team
Persistent Marketing Emails After Unsubscribing
Nuisance emails even after unsubscribing! I unsubscribed using the link in their emails but still keep receiving mail from them. After unsubscribing several times and still getting mail, I had to contact them direct to have my details removed, after a few days I received an email telling me my details had been removed and that I would no longer receive any further communication from them... and guess what, I still get mail!
Based on my own experience, I personally wouldn’t recommend the service.
I would add that 'Sid' is a nickname chosen when setting up my account. The claim that it does not show up on Switcheroo's records, has no relevance whatsoever. This response is merely aimed at discrediting my honest and frank review by implying that I'm not a genuine customer, which is utter nonsense.
(Re-worded following threat of legal action)
24 March 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We’ve just had a dig through our email list, and we can’t find any record of a Sid in there. Mysterious! If you could kindly drop us an email, we’ll make sure everything’s properly sorted and that our emails stop following you around like a lost puppy.
Thanks again, and sorry for the hassle!
Best regards,
The Switcheroo Team
Sending door to door sales who ignore…
Sending door to door sales who ignore no cold callers signs. Harassing disabled people is lowest of the low and could be a criminal offence. Very bad practice!
24 March 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Thanks for flagging this, we completely understand how frustrating it is when a “No cold callers” sign gets treated like background decor. That’s not the standard we expect from our team. They’re there to help people save money, not ignore perfectly polite door policies.
We’ll be following up to make sure this doesn’t happen again.
Best regards,
The Switcheroo Team
Details sold on
Since doing a comparison for energy for my move back to the UK, I have been inundated with calls and I have only used my new phone number on this site. Steer clear unless you want 15 different companies chasing you for the same thing!
20 March 2025
Unprompted review
Reply from Switcheroo
Dear Morag,
We’re scratching our heads on this one, you asked for a quote, and (plot twist) we gave you a quote. No hidden button that says “please summon 15 random callers.”
If your phone’s suddenly more popular than a free buffet, it might be worth checking where else your number’s been. But feel free to drop us a email, we’re happy to help clear up the mystery!
Best regards,
The Switcheroo Team
Trash comparsion site to collect…
Trash comparsion site to collect contact details. No way to stop any contact.
20 March 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We promise we’re not secretly running a contact-details-collection hobby on the side. We only ask for info to give you actual quotes, not because we’re building the world’s least fun mailing list.
And stopping contact? Totally doable! If the unsubscribe button’s gone rogue, just drop us an email and we’ll make sure your inbox gets its peace and quiet back.
Appreciate the feedback
Best regards,
The Switcheroo Team
Bad reps
Rep woke me up by hammering on the door when I'm on nightshift, and then had the front to get shirty with me when I interrupted his schpiel with a half-asleep "I don't sign up for anything at the door."
That's enough of an experience for me, thanks.
19 March 2025
Unprompted review
Reply from Switcheroo
Hi Bonny,
We sincerely apologise for waking you up, our reps are trained to save people money, not breaking world records in door knocking decibels.
We’ll remind the team that enthusiasm is great, but waking up night-shift heroes is a definite no-go.
Appreciate the feedback, and we’ll make sure to dial down the door-knocking drama!
The Switcheroo Team
So quick to help
Within 48hours, I had a new energy supplier, not only cheaper, but on a fixed tariff. Thankyou very much.
14 March 2025
Unprompted review
Reply from Switcheroo
Hi Julie,
That’s what we love to hear, quick, easy, and saving you money! Glad we could get you sorted with a better deal so fast.
Best regards,
The Switcheroo Team
Yearly bill difference
Compared my bills from last year to now after switching. Saved over £600 on energy and broadband combined. Numbers don’t lie, innit.
16 February 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
That’s an incredible saving £600 back in your pocket is no small win! Love to hear that Switcheroo helped make that happen. Enjoy the extra cash, and thanks for sharing your results!
Best regards,
The Switcheroo Team
Straight forward to use but would be…
Straight forward to use but would be better if it was the whole market.
26 February 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Appreciate your feedback! We aim to make comparing as simple as possible and are always working to expand our options. Hopefully, you still found a great deal that works for you!
Best regards,
The Switcheroo Team
I wanted a quote for 75 business…
I wanted a quote for 75 business mobiles, but wasn't going to continue with the site after it started harvesting all information.. Suspect a scam/spam site purely there to collect your information.
27 February 2025
Unprompted review
Reply from Switcheroo
Dear Alistair,
Sorry if the process felt frustrating. we’re definitely not a scam! For business mobile quotes, we just need some details to match you with the best deals, but we totally get your concerns. If you'd like, drop us an email at info@switcheroo.co.uk, and we’ll be happy to help directly. no hassle, no spam. we’ll do our best to sort it for you.
Best regards,
The Switcheroo Team
Liars - it is NOT possible to get an immediate online quote
Not possible to get an immediate online quote for business electricity; yet another site which makes this claim, then wastes your time asking for lots of information, before telling you one of "our operatives will now call you back". I don't want my time wasted by some random sales person, I want an online quote!! Luckily, as I'm aware of the lies these sites tell, I didn't use my own number!
26 February 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Sorry to hear this wasn’t the experience you were expecting. We’re sorry for any inconvenience and appreciate your feedback. Business energy quotes can be a bit trickier, which is why we sometimes need a few extra details to make sure you’re getting the most accurate deal. We understand this may not be ideal, and we’d be happy to assist you directly to find the best deal without any hassle. Please email us at info@switcheroo.co.uk, and we’ll do our best to help you.
Best regards,
The Switcheroo Team
Great for comparing energy
19 February 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Fantastic to hear you found the energy comparison useful! We aim to make finding the best deal as simple as possible.
Best regards
The Switcheroo Team
Reply from Switcheroo
Dear Customer,
Thank you! We're so glad to hear that. If you ever need anything else, don't hesitate to reach out.
Best regards,
The Switcheroo Team
Interesting site
Interesting site, and its actually useful. Does what it say on the tin, and then some.
14 February 2025
Unprompted review
Reply from Switcheroo
Hi Jason,
Thanks for the great feedback! We’re so pleased you found it useful. If you ever need assistance or have any questions, we’re here to help!
Best regards,
The Switcheroo Team
Excellent customer service
The lady I spoke with was lovely. She was very helpful, clear in what the offer was, patient in waiting for me to gather information needed and was helpful in finding the right deal for us. Our bills have been extortionate and with the cost of living rising, it is a breath of fresh air for someone to offer such savings. I look forward to lower bills with good customer service in the near future.
13 February 2025
Unprompted review
Reply from Switcheroo
Hi Tania,
We’re so pleased to hear that you had such a positive experience with our team. It’s great to know the process was clear, patient, and helpful in finding the right deal for you. With rising costs, saving on bills can make a real difference, and we’re glad we could help. Wishing you smooth service and lower bills ahead!
Best regards,
The Switcheroo Team
Quick Progress
I completed the online form and immediately received and a call from a helpful lady who explained the process. I was amazed with the savings to be made. I agreed to the transfer and look forward to my bills being lower.
10 February 2025
Unprompted review
Reply from Switcheroo
Hi Tim,
It’s fantastic to hear that the process was smooth and that you found the savings impressive! We’re glad our team could assist you, and we hope you enjoy the lower bills. Thanks for sharing your experience!
Best regards,
The Switcheroo Team
To sign up is easy,
10 February 2025
Unprompted review
Reply from Switcheroo
Hi Customer,
Thanks for sharing your feedback!
Best regards,
The Switcheroo Team
Reply from Switcheroo
Dear Customer,
We’re so happy to hear you found the best deal quickly and had a smooth supplier switch. Thanks for your feedback!
Best regards,
The Switcheroo Team
This service is helpful by assisting…
This service is helpful by assisting customers like myself with many different types of services where both customer and company are helping each other to save money
2 February 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
We really appreciate your kind words. It is great to hear you found the service helpful and that both customers and companies can benefit from the savings. Thanks for sharing your experience!
Best regards,
The Switcheroo Team
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