swissoutpost.com Reviews 402

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Just get the watch!! I have bought a few and all my favorites came from here. I have no reservations about this company or buying a watch from SwissOutpost. If you like it on the website you will li... See more

Rated 5 out of 5 stars

I purchased a Women watch as an Anniversary gift for my wife. It was a Purple Swiss made girly watch, loaded with Bling, just like she appreciates. She loved it! Great price and value!

Rated 5 out of 5 stars

We purchased this watch: Victorinox Swiss Army Men's Summit XLT for our son and the item arrived in two days even though the shipping was free. The watch was exactly as described. The best thing was t... See more

Rated 5 out of 5 stars

Spoke to Peter who is not just a really smart, but very nice guy. Rest assured that the merchandize is authentic and it's substantially more competitively priced than the same items at Saks, Nordstro... See more

Company replied

Company details

  1. Watch Store
  2. Clothing Store

About swissoutpost.com

Information provided by various external sources

We're here to serve you, both before your purchase if you would like help and after. Any questions or concerns, just email service@swissoutpost.com and we'll respond right away. Or call us. We'll take care of you - it's a promise!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

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Rated 5 out of 5 stars

Absolutely -- First class service

Gentlemen - You are the best - ordering was simple and easy - confirmation was swift and accurate - received my order quickly and in perfect condition- I wish every online organization was as on top of their business - I say all this and I work for LL Bean

4 March 2014
Unprompted review
swissoutpost.com logo

Reply from swissoutpost.com

Hi Keefe,

We have immense admiration for L.L. Bean which is legendary for service, so this is the best compliment we have ever received. Thanks so much.

Rated 4 out of 5 stars

Great service!!!

Everything is great, was shipped on time. Love my watch.

1 March 2014
Unprompted review
swissoutpost.com logo

Reply from swissoutpost.com

Great, glad to hear it. Unrelated, but we wanted to let our customers know that Wenger now guarantees their batteries for one year under the manufacturer's warranty. If the battery fails during the first year, the repair facility will replace it with another one that should last for years. No other watch company does that, so we were pleased to hear this new policy.

Rated 5 out of 5 stars

Perfect Timing

i ordered two watches as gifts two days before Valentine's Day and they arrived on time. delightful service.

22 February 2014
Unprompted review
Rated 4 out of 5 stars

We were happy with the service.

While it was difficult at first to find out HOW to speak to someone about a particular watch, every thing went smoothly after that. In spite of fierce winter storm that week, the watch was delivered just a day or two late.

22 February 2014
Unprompted review
Rated 5 out of 5 stars

Excellent company with great service.

I ordered these knives for my Cubscouts as they are moving on to Boyscouts. The service was prompt at a great price. It was so good that I was able to get the boys initials engraved on the knives for them. Something every scout should have. Highly recommend.

20 February 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Swiss Outpost offered personalized, efficient, and cheerful service, above and beyond -- highly recommended!

18 February 2014
Unprompted review
Rated 5 out of 5 stars

Excellent product, prices and customer service.

I recently purchased a watch as a gift from Swiss Outpost and was extremely happy with the price, product and service that I received. As well, it is hard to find an online authorized dealer for Swiss watches...so this is an opportunity to get high quality watches without the hassle and inflated markups of your regular dealers and jewellers. I would buy product from this dealer again and will recommend them to family and friends.

17 February 2014
Unprompted review
Rated 5 out of 5 stars

Good price, good service, dependable.

I had a specific item in mind and found it easily on swissoutpost. The price was right, the S&H cost reasonable, so I ordered it. Swissoutpost communicated the status of the order at key times, and the product arrived as promised. Good quality. Very satisfied with the whole process, and I would DEFINITELY order through swissoutpost again.

Warren Elvin

15 February 2014
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The watches arrived promptly and were beautiful. Communication throughout the ordering & shipping process was thorough.

12 February 2014
Unprompted review
Rated 5 out of 5 stars

Great order experience, highly recommended!

Found a replacement watchband for a Wenger field watch with help from Swissoutpost rep. He even sent me a reply during the weekend. Price at Swissoutpost.com is generally lower than at Wenger site. Shipping is also low, only $3.95. I received my order in about 4 days via USPS priority. I was very happy with my purchase. Would definitely order from Swissoupost again.

8 February 2014
Unprompted review
Rated 4 out of 5 stars

your service was prompt and curteous

I was very pleased to find The Original Swiss Army Watch on your site, especially since I was told by Victorinox in Rickenbach bei Schwyz ( I grew up there) that this original model has been discontinued and been replaced by a much more weighty and thicker model , the Maverick I received your shipping promptly,but had to replace the battery within one week. All is well and thank you for your prompt service

4 February 2014
Unprompted review
Rated 5 out of 5 stars

Very professional service

I had different addresses for shipping and billing. They called to confirm.
The product was exactly what I expected and arrived promptly.

4 February 2014
Unprompted review
Rated 5 out of 5 stars

Great Bag! Great Price! Great Service!

I purchased the Wenger Zurich backpack for my son's ASUS Republic Of Gamers laptop. The (9.5 lb.) computer fits very well. There was a minor issue with the website, and when I asked about it, the issue was quickly resolved. I couldn't find the bag anywhere else at anywhere near the price I paid.

4 February 2014
Unprompted review

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