While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered from swim lemon and haven’t received my order I got an email asking if I had and I responded and now haven’t heard anything and I have tried to send emails and they don’t go thru anymore

Rated 5 out of 5 stars

Wow! Admittedly, I was a little concerned about ordering once I read some of the reviews about slow shipping, etc. I’m thrilled to say that I had no such experience. In fact, they remained in conti... See more

Company replied

Rated 3 out of 5 stars

It took a while for delivery, which was fine, but know that if you're ordering for a particular trip/event. Sizes are a bit smaller than stated, and if you are long in the torso, go up at least a... See more

Company replied

Rated 5 out of 5 stars

The website is user friendly, and gives all views of the product you are looking at. It’s easy to imagine your body type in what you are looking at. I appreciated the sizing chart and exact measuremen... See more

Company replied

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. I submitted an order and was pleasantly surprised by a personal email confirmation. I have not received my order just yet as it has only been a few days. If the customer service is equivalent to the items ordered I will be thrilled. Thank you for your attention to the customer experience.

20 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Jennifer!

It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. We assure you that you will receive your order soon enough. :)

Rated 5 out of 5 stars

Swimlemon has a great selection of…

Swimlemon has a great selection of swimsuits and you can't beat free shipping! We are looking forward to getting the suit in the mail!

20 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Jenny!

Wow! Thank you so much for this great 5-star review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again.

Rated 5 out of 5 stars

Beach Time

I would definitely recommend shopping at Swimlemon to all. They have the most stylish bathing suits that I have seen. And the prices are outstanding. Very affordable. I just can’t wait for the warm weather to go to the beach in my new bathing suit.

20 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Janine!

Your recommendation means a lot to us. Thank you for choosing Swimlemon, we look forward to serving you for many years to come!

Rated 1 out of 5 stars

I would give 0 stars if that were an…

I would give 0 stars if that were an option. This is a terrible scam of a store. I should know better than to buy something off of Facebook. I ordered five suits that I needed for a trip. Only one came, and it came six weeks late; the quality was horrible completely misshapen see-through fabric. For a $50+ suit, I expected more. When I tried to contact the company, they were completely unresponsive, but they continue to mercilessly send me trash emails trying to sell me more crap. DO NOT give these people money. I then tried to dispute this with my credit card, and they sent them information that it was delivered. I never signed or received the suits. They are fraudulent and I will also be filing a complaint with the Better Business Bureau.

19 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Sasheen!

We completely understand how frustrating it is on your part. However, we can definitely fix this matter, we have sent a direct message to your inbox. Please do check. Thank you very much.

Rated 1 out of 5 stars

They sent my order in a wrong address

They sent my order in a wrong address , I had to pay another shipment .ICustomer service don't answer my emails . Don’t buy from them

19 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Priscila!

We are extremely sorry to hear about this and even more sorry to disappoint a customer. We will be more than willing to help and address this issue. We would like to inform you that we sent you an email regarding your concern and would highly suggest checking your inbox.

Rated 1 out of 5 stars

Delivery timeframe is over 30+ days

Delivery timeframe is over 30+ days! Which of course this is not mentioned when you order. Item was ordered on 1/17/19 and still as of 2/19/19 have not received it. They have provided me with a tracking number which updates have not changed since 1/30/19 and it is coming from China by container. I tried to cancel the order, bc I think delivery time is unacceptable. Hope you're not in a hurry to get your order. I can't imagine having to return it.

19 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Anne!

Thank you for providing your feedback and letting us know about this issue. This will surely help us improve the services that we provide to our customers. We will make sure that this will be addressed right away. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.

Rated 5 out of 5 stars

Ease of ordering

I have not received the products purchased yet, but thus far I have been pleased with the order process and the ease of determining sizes by the measurement charts. Now to just hope it all adds up and is spot on with the quality and the size!

19 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Stephanie!

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. We are sure that once you receive your item, you will definitely love it.

Rated 1 out of 5 stars

Terrible store

Terrible customer service. I put in my order about more than a month ago and still haven't gotten. I've tried contacting swimlemon so many times but they don't respond.

18 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Izma!

Thank you for providing your feedback and letting us know about this issue. This will surely help us improve the services that we provide to our customers. We will make sure that this will be addressed right away.

Rated 5 out of 5 stars

Helpful team

Swinlemon group was very helpful. The products are very nice and confortable.

18 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Eva!

Thanks for leaving us such a wonderful review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Looking forward to your next purchase.

Rated 5 out of 5 stars

I haven’t even received my first order…

I haven’t even received my first order yet and the customer service is amazing. They wanted to be sure that my experience and my purchase met my expectations.

18 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Beth!

Thank you for sharing your feedback with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 4 out of 5 stars

four out of five one piece

Easy to order, browsing through your website was simple and easy.
Good pictures makes the shopping even more fun!

18 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Sanna!

We are happy to know that you have a very smooth and quick ordering process. We look forward to serving you again.

Rated 4 out of 5 stars

The ordering process was simple with many styles to choose.

The ordering process was simple, and their were choices in every variety of style imaginable, which I appreciate for bathing suits. I haven't received it yet, so can't say 4 Stars til I get to see materials and size accuracy.

17 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Bonnie!

We are happy to know that you have a very smooth and quick ordering process. We will assure you that you will receive your order soon enough.

Rated 1 out of 5 stars

Unethical company

wrong product sent and they would not pay for the return shipping. It was their problem that they sent the wrong product, I should not have to pay for international shipping for their mistake.

17 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi April!

We sincerely apologize for any issues with your order. Please reach out to us if there were any issues with this replacement. We would like to inform you that we sent you an email regarding your concern and would highly suggest checking your inbox.

Rated 4 out of 5 stars

I found the process throughout the…

I found the process throughout the whole order was great! Website easy to get around and not too complicated and also the checkout system is great too! would recommend the site to friends and family for sure.

17 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Tessa!

We agree the site is really easy to navigate. We really appreciate your business and we are glad to hear that you love the check out process.

Rated 5 out of 5 stars

Excited!

I haven't received my product yet but I am very excited! Fantastic price!!

17 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Emily!

Thank you for taking the time to leave us such a nice review. We are optimistic that once you receive your item, you will definitely love it.

Rated 1 out of 5 stars

-DO NOT ORDER FROM SWIMLEMON!

-DO NOT ORDER FROM SWIMLEMON!
-WORST ONLINE ORDERING COMPANY EVER DEALT WITH
-NOW INTO 4TH MONTHS AND SUMMER IS ALMOST OVER.
-AFTER CONFIRMATION OF ORDER DISPATCH THEY "LOST" OUR ORDER
-YOU WILL NOT GET MONEY REFUNDED & THEY FORCE YOU TO RE-ORDER OR TO BUY ANOTHER ITEM WHICH YOU DONT WANT
-THEIR CUSTOMER SUPPORT IS A JOKE
-STAY AWAY FROM SWIMLEMON!!!

16 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Niel!

Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.

Rated 4 out of 5 stars

Can’t wait to get it

Cute suit, but I haven’t got it yet. Ordered way before I needed it, so hopefully it arrives in time. Will update review when I receive the product!

16 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Cody,

We are glad that you loved our services, our dedicated personnel will be pleased to learn of your high praise us such a nice review. We look forward to serving you again. Furthermore, to get an update of your order please reach us through email & Facebook Messenger.

Have a great day!

Rated 1 out of 5 stars

2 months to wait for shipping??

If you wanna wait over 2 months for cheaply made products that are incorrectly sized, then Swim Lemon is for you! I still haven’t even received the swimsuit I ordered which for some reason was sent separate. Even China could ship these quicker!! Terrible customer service!! Don’t waster your time!

15 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Britt,

We would like to offer our earnest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication from our end. We sent a message to you in regards to your concern. We would highly suggest checking your inbox.

Rated 1 out of 5 stars

Bad company. Cheap suits.

Horrible experience with this company! Took well over a month to receive the swim suit (and they had no updated shipping information when I requested) the suit was delivered when I got back from vacation (and I ordered over FOUR weeks before). The suit ended up being too big and poor quality. So I went to return it. They have the most convoluted return policy!! You have to “request” a return, send in a picture, and pick from reasons why to return. Then they tell you they will get back to you and decide IF you can return it?! Long story short— they never responded to me and when I contacted them again saying I was waiting for a reply, they told me it was passed the 14 days return period and basically I was SOL. NEVER ORDER FROM THEM. I hope this saves someone else the headache and the money!

14 February 2019
Unprompted review
Swimlemon logo

Reply from Swimlemon

Hi Meredith,

We are devastated to hear you had such a bad experience with us. But please trust us, this is not a usual occurrence in our business. We want to address all your concerns and see that something like this never happens again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look