Swikly Reviews 

5,604
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more

Company replied

Rated 5 out of 5 stars

The site was very good, although they were in the process of closing up for the season, so lovely and quiet, no too many visitors. Holiday cottages were immaculately clean. Staff were helpful and pol... See more

Company replied

Rated 5 out of 5 stars

We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more

Company replied

Rated 5 out of 5 stars

We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more

Company replied

Company details

  1. Payment Service
  2. also in
  3. Card Processing Service

Information provided by various external sources

Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(5,604)

3,336 reviews in the last 12 months

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Rated 3 out of 5 stars

TOO LONG TO CLOSE THE DEPOSIT FILE

THE PROCESS WAS GOOD BUT THE TIME BETWEEN HANDING BACK THE RENTAL VEHICLE AND SWICKLY NOTIFYING THAT THE SECURITY DEPOSIT HAD BEEN CLOSED OFF (€2500) WAS RIDICULOUSLY LONG (3 MONTHS!!) IT SHOULD NOT TAKE SO LONG AS THE VEHICLE WAS CHECKED ON RETURN WITH NO DAMAGE.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

It was amazing staying in the apartment…

It was amazing staying in the apartment and I advise to stay . It has perfect location and comfortable beds

10 December 2025
Unprompted review
Swikly logo

Reply from Swikly

Hello , Thank you for your review.
However, it seems that your feedback mainly concerns the accommodation. We invite you to contact the owner or the rental agency directly to share your kind words.
We nevertheless hope that your online security deposit with Swikly went smoothly and met your expectations.
Kind regards,
The Swikly Team

Rated 5 out of 5 stars

Good approach

The Swikly team were clear about how the service functioned and responded efficiently to any queries.
The concept is a positive approach for all parties concerned.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING location for old town and and Christmas Markets

The space was large, clean, well equipped, etc. The best thing was the location. You're in an alley so you don't get all the noise, but at about 30m one way is a Christmas Market, and about 30m (the other end of the alley) is a grocery store, coffee, shopping, everything you need to survive.

Finally, the dude that met us to give us the key was lowkey awesome. Because my mother is has serious mobility issues we had to take an Uber. The old town is pedestrian only during the Christmas Markets, so he met us. The Uber took legit 40mins to go like a mile. I'd have been better off strapping my mom to my backpack and rucking her. The dude stayed late to meet us. Showed us the ins and outs. Gave us some great tips and then just GTFO without overstaying. It was a great way to kick off our 3 week visit to the region. I would definitely stay again and would not hesitate to recommend this place to anyone.

5 December 2025
Unprompted review
Rated 2 out of 5 stars

I will write in english

I will write in english. We put in a deposit, and after the stay the Fidalsa just said we had broken the intercom system when it never functioned in the first place which was quite inconvinient as we needed to then call on phones to come in the main door as we just had got one kry for that door. So we had to pay for our inconvenience. No-one wanted to listen to our part, and the amount was taken. The apartment was very nice. But the thing with the deposit was a sad end of the nice long vacation.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy

A fast and simple manner to insure your deposit for a rental without immediate payment. Pleasant communication added to the experiance. Thank you.

14 November 2025
Unprompted review

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