The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
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The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
The site was very good, although they were in the process of closing up for the season, so lovely and quiet, no too many visitors. Holiday cottages were immaculately clean. Staff were helpful and pol... See more
Company replied
We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more
Company replied
We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more
Company replied
Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.
Lyon, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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Reply from Swikly
I would not in future choose a holiday accommodation provider that used Swikly because of the policy of allowing the provider to keep control of the deposit for 30 days after staying , during which time other parties could have caused damage. Deposits should be released within 24 hours.

Reply from Swikly
Excellent apartment and Agency experience!
Best bed and duvet we have ever slept in Nerja rentals.
We have one/two winter weeks in pueblo Capistrano for over 10 years.
Garden is more something to look at, rather than utilise, as the “grass” doesn’t provide a stable surface for feet or chairs!

Reply from Swikly
My wife and I and our 3 daughters stayed in the beautiful ground floor flat.
Elodie-Leslie-Manon were extremely helpful arranging ski passes at a discounted rate before we arrived.
The flat was near the lifts, restaurants, shops etc.
The flat was well equipped and comfortable.

Reply from Swikly
The experience with the 3 day stay was excellent. The studio was perfect for my needs. I do not speak French, but the person who coordinated the stay was quite helpful and courteous. I have referred many coworkers to this company. Thank you!

Reply from Swikly
só passados 3 meses é que desbloquearam a caução!

Reply from Swikly
Unfortunately, this stay was unacceptable. From the moment we arrived, the bathroom was unusable due to extensive mold, which poses a serious hygiene and health concern and made the accommodation unfit for its intended use.
We reported the issue immediately and followed up multiple times. More than 48 hours passed without any action or solution from the host. Despite giving sufficient time to address a major defect, nothing was done.
The lack of response and failure to resolve such a serious issue shows a disregard for basic standards and guest safety. We would not recommend this accommodation and would not stay here again.

Reply from Swikly
I didn’t know Swilky before but it works brilliantly . It’s a good way to arrange your deposit without charging your credit card

Reply from Swikly
I have no problem providing a deposit but absolutely not through a third party, especially one I have had no chance to approve. I will never approve companies imposing the idiotic american date system on the rest of us. According to you, my visit was from 1 May - 1 Sept 2026 when I’ve been and returned and its only 30 Jan 26.

Reply from Swikly
Had to try multiple times and then go in incognito mode to make it work.
And in the end it took them 3 weeks to release my master card guarantee. 🙄

Reply from Swikly
We had a great experience and would really recommend Elevation Alps

Reply from Swikly
I wasn’t comfortable with putting my credit card number to a web site which I never heard before. But the hotel gave me no other choice. Additionally the web site is in French. A web site for tourists in French. Isn’t it a bit arrogant?

Reply from Swikly
I make online purchases on a regular basis. I also travel all over the world and I've never had any issues regarding security deposits. Well with Swikly apparently they like to make things difficult. I've tried to place a security deposit through Swikly for a vacation rental. absolutely no luck. I've tried different credit cards as well as switching from my phone to my laptop. The company tells me it's my bank. I'm not even getting the verification pop up screen to be able to verify the transaction. And yes, my pop up blocker is off. How do I know, because I've made multiple purchases today where the verification screens pops up, like it should. Not so with Swikly.

Reply from Swikly
Excellent service as did not need to get out Euros coming from New Zealand

Reply from Swikly
We were late on the way to our accommodation, so we needed to make a deposit. I tried to proceed on Android 15 with the Firefox browser, using no special settings. I use this device regularly for payments, etc. It continues spinning with the VISA or MasterCard logo for about 3 minutes until it times out. I tried 3 different cards, no luck (one fails immediately). This cost me an hour of family life. Please, if the service is not working on mobile devices, let the user know in advance and do not allow them to continue and waste time. It worked out of the box on the laptop.
No, not the least enjoyable. No one wants to spend the last half hour or more of their stay anywhere completing Long inventory forms, taking pictures and videos and having to download them to an app. Furthermore, constant emails and requests from the management company were overwhelming and obnoxious.
Despite so expected of the guest, the management company and owner did not reciprocate. The unit was not well cleaned; no extra sheets, towels, or trash bags were available; storage was nearly nonexistent with the owners items – including a vacuum – stored in the only wardrobe. I could go on.
The €35 check-in fee was just a scam for extorting an extra €35 from guests in exchange for the key. This is unacceptable, considering that AirBnB states that their prices are all inclusive of all fees,taxes, and extra charges.
In retrospect, I would have had a more enjoyable experience staying at a hotel… and it would have been twice the size of this rental - not to mention all the other amenities that a hotel provides.
I have been using Airbnb for over a decade and have stayed at over a dozen properties. This was at the bottom of the list of experiences. Were it not for the phenomenal location, I would have given it a zero rating.
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