Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... See more
Company replied
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Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... See more
Company replied
I had a really good experience Miro was a great help from start to finish. He has excellent customer service skills and a genuinely good heart. He guided me through the whole process patiently and ma... See more
I've used swift for the last four years and they have been excellent with no hassle. Once you have given them all your details which is easy as you are just answering questions then swift do the re... See more
My review today is based on the great customer experience from one Denise McDermott. The process with Swift Refunds was fine, a little clonky and communication was a little lacking but once I was assi... See more
Written by the company
The Brew House, Greenalls Avenue, WA4 6HL, Warrington, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Just the manor in which the guys delt with my questions and the way they went about it. Can only thank them very much for there time and help. First class

Reply from Swift Refunds
The girl has been nothing short of useless for me when dealing with my tax refund. Asked me for 36 months of bank statements which I have sent 1 but she cannot save a picture despite asking for a photo? How?
The whole process is becoming a lot more stressful than it needs to be and it just makes swift refunds a completely incompetent company. I’m now being asked for mileage reports and job cards and swift has threatened me with a £700 fine if I don’t send them in before Boxing Day. I’ve sent them in and heard they haven’t even reviewed everything else I’ve sent. Absolute morons this lot are
Will definitely not be using again
Swift Refunds 's Staff, Abbie Lindley is such a highly professional talented, when it comes to tax Refunds matters. As she handled my tax refund claim to my complete satisfaction.
Bravo Abbie & Swift Refunds.
Eric.

Reply from Swift Refunds
Richard was extremely helpful and got things done very quickly.

Reply from Swift Refunds
Very easy service only thing is have to wait around for a while for letters ect but on swifts side of things everything was fast always responsive on emails and calls ect
10/10
Just received my refund and my tax code also changed so win win ⭐️⭐️

Reply from Swift Refunds
Quicker than they said didn’t have to do anything they do it all for you thank you

Reply from Swift Refunds
Do not use!!
Take about a year to actually do anything and submitted some tax return after all that time which end up me owing money to HMRC and that’s not before switch refunds charging me £72!! Absolute joke of a company so do not use!!!
Alex Oulton was very helpful and informative about the process, helping me with my application.

Reply from Swift Refunds
Absolutely shocking Company they put through 12 grands worth of alleged expenses on my behalf resulting in an HMRC investigation fortunately I had an email chain with these jokers so no further action and it turns out they are looking for claims from these so called tax professionals Due to the anomaly of the claims.
Avoid like the plague Lads these jokers are sinister !!!
Also worth saying you are liable for the pay out not these Jokers so you will have to pay back the full amount plus a fine.
Joe
Called in with a Query dealt with straight away brilliant service.

Reply from Swift Refunds
The guys at swift made everything simple, dealt with the whole process. Took some information then a couple of emails through out the process almost seemed to easy.

Reply from Swift Refunds
Everyone polite and helpful and keeping me up to date with progress of claim

Reply from Swift Refunds
Very quick friendly service. Filling details very easy. Brillant

Reply from Swift Refunds

Reply from Swift Refunds
Having spoken to Richard Evans at Swift Refunds I immediately felt relaxed and reassured that my best interests were in capable hands .

Reply from Swift Refunds
Richard Evans made process easy and very smooth,
Thank you

Reply from Swift Refunds
Made to feel at ease. Everything explained clearly and on a professional level

Reply from Swift Refunds
Alex was a great help in getting my claim started. He is obviously very knowledgeable.

Reply from Swift Refunds
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