swiftgarden.com Reviews 

323
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Excellent product. I now have three garden tools that have performed perfectly for over 4 years. Very quick delivery.

Rated 5 out of 5 stars

I've been buying garden equipment from this company over a number of years. The equipment is well made and reasonably priced. The 40 volt batteries are good and last a long time. I buy direct from... See more

Rated 3 out of 5 stars

I purchased a swift twin blade 40v whipper snipper a few months ago. After using it a handful of times the battery is not holding charge well. I noticed also that the trimmer cuts out multiple times w... See more

Rated 5 out of 5 stars

Already owning two Swift hedge trimmers and a lawn edger and with them two batteries and chargers, choosing a Swift leaf blower (without a battery) was an obvious choice. The blower is sturdy... See more

Company details

  1. Lawn Mower Store

Written by the company

We’re passionate about making gardening an absolute joy for everyone, whether you dabble a little just to keep it all tidy, or you’re a full-blown, dedicated professional. Our next-generation tools are built for the 21st Century and beyond. Designed with the gardener in mind and built from the heart, with a unique combination of freedom, ergonomics and power.


Contact info

4.1

Great

TrustScore 4 out of 5

323 reviews

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4.1

All reviews

(323)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Zero response from customer service

Unable to get any response to emails. Having issues with the battery to my cordless lawnmower. Seems to be an issue for many after reading the reviews. Certainly won't buy anything from Swift again and will not recommend to family and friends.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Emailed five times no reply no customer…

Emailed five times no reply no customer relations whatsoever.
Battery didn't last five minutes went wrong complained told them no reply wouldn't recommend their products or their customers service once you purchase it they are not interested.
Don't understand companies like this.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Awful company

Got a 40V Grass Trimmer last May. Now it's not working, apparently due to a faulty switch. I need it repaired and it's well within the two year warranty period.

I rang the Swift number four times and either got a foreign man answering who could/would not speak English, or they hung up. I sent an email and it bounced back. My worst experience buying any product.

Swiftgarden is owned by NGP Group Europe Ltd. Looking at Companies House, the Director is a Chinese man, Limeng Lu, who lives in China. It has no employees!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

One of the batteries gave up after…

One of the batteries gave up after three years which seemed a short time. But although it was out or warranty Swift honoured their product by given a token discount off a new one. Good to see excellent service after purchase. Full marks.

28 March 2024
Rated 1 out of 5 stars

Batteries are absolute useless and fail after 2 years

We had one of there lawn mowers for a number of years, they are ok if a little heavy , but the big problem is their batteries, they advertise they last 20 years but in truth they do not , you be lucky if you get 2 years out of their batteries, now on third battery in 5 years so each battery will cost you £60 to preplace so that £120 in batteries for a lawn mower that cost me £180, they will not honour the 20years life span and just fob you off so you have to buy another battery every fews years so it makes for an expensive lawn mower, communication is so poor and you have to constantly chase them for a response and they do not answer the question about the battery life, all they want is your monies for a new battery time and time again and buying direct they want postage cost when you can get if for free with other online suppliers,

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Replacement strimmer blades

Replacement strimmer blades. Easy to order and arrived promptly. The strimmer is the best I’ve ever used because it uses plastic blades not plastic wire

20 February 2024
Rated 1 out of 5 stars

I spent £400 on a 120v lawnmower

I spent £400 on a 120v lawnmower, great product but after only 12 months the battery stopped charging, you try and find a battery on its own!! It doesn’t exist, on the swift website it just says ‘out of stock’ and has for around 4 YEARS!! If you send an email, they never respond. What’s the point of a product you can’t get parts for?? Don’t waste your money and buy a from a reputable company.

29 October 2023
Unprompted review

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