Swiftee Reviews 

213
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its speed and efficiency, often noting quick pickups and timely arrivals. Many people highlight the staff, especially the drivers, for being polite, helpful, kind, and courteous, often going above and beyond. Reviewers also commend the excellent communication, ease of booking, and overall professional service, appreciating the ability to track deliveries and the attentive customer care. However, some customers also noted occasional issues with delivery timing, mentioning instances where deliveries arrived later than expected or were behind schedule.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the drivers for being patient,... See more

Staff

Users describe positive interactions with staff, frequently highlighting drivers as patient, helpful, and... See more

Service

Consumers find service to be positive, often describing it as quick, efficient, and reliable with excellent... See more

Customer service

Clients share positive opinions on customer service, with many describing it as superb, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more

Company replied

Rated 5 out of 5 stars

Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)

Rated 5 out of 5 stars

You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more

Company replied

Rated 5 out of 5 stars

Good service as always. Appreciate the driver being patient with issues that came up and having to change the delivery address last minute - thank you!


Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Logistics Service

Written by the company

Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(213)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look