Sweetzy Reviews 

Got the Easter bundle, not very good value for money. This is my third order with them and unimpressed. As a 'mystery' bundle, was expecting them to be fairly generous but was disappointed at the lack of variety. They also included a large bag with a religious dietary stamp on it which could be considered inappropriate without knowing who it's being sent to. I don't mind except they don't taste good. Shame.

I would like to put 1 star literally because sweetzy is making us fat! The sweets are brilliant, my husband loves it as they remind him from when he was younger, ive always loved pick a mix and have to say this is the only place we would use! We would both recommend to anyone! Just placed our 4th order! 🙈

Service has definitely gone downhill and no customer service provide. Feels as though there has been a change in management. Intent be using again .

orderd drink bundle its great way to try new drinks and if u order on the live holly and (sometimes)sasha take requests so u get to choose ur faves drinks😊amazing quality✔️fab prices✔️lots to choose in sweets and drinks✔️,freshness✔️and holly and sasha get a ✔️too

have purchased a few different ones and each time I order the select my own picknmix I always get sent different sweets to what I selected, the whole point is selecting the ones I like and not what you choose to send, its really annoying indeed and purchased the easter mystery box, ststed contained 4 items I received a jar, an egg and bag of picknmix and again not the swwets I chose so received 3 items and not 4 very disappointed indeed

Purchased a few times and quality used to be ok. Recent large order definitely poor quality and odd tasting pic and mix very strange . Poor quality

Terrible customer service! I believe they lie when they tell you they have contacted the couriers.
Attempted delivery to the wrong address the resident handed it back to the driver who marked it as delivered.
Refused to look into it, no apology.
No customer service skills, no effort to help their customers, entitled mindless fools. Seems to be a regular occurrence to tell customers not our fault there’s nothing we can do! And get to keep our money!
UPDATE
William at sweetyz stated that order was delivered they contacted Evri who confirmed order was delivered. I contacted Evri myself they confirmed that the order was returned to sender. So I was lied to by William! They refused to give a full refund even though the order was delivered to the wrong address!! Absolutely shocking service from an untrustworthy company!

Made a order 4 days ago (on a monday and now its friday) and still not been dispatched despite their advertising of "super fast dispatch as standard" what a load of rubbish that is. Emailed them and they said my order " should " be dispatched in the next couple of days. Not that they will sort it... just hoping. What a rubbish service!!! Quick enough to take your money!!! WILL NOT ORDER FROM THEM DEFINITELY NOT "SUPER FAST DELIVERY " as they preach!!! Avoid!!!!!!!!!!

I made an order on the Saturday wanted it delivered on the Monday. They didn't deliver till Tuesday even though I paid for "next working day delivery" when I queried with their customer care they said they don't dispatch over the weekend and wouldn't be refunding my delivery charge. This isn't what got them the one star review though, when talking to their customer care team I have had nothing but defensive and patronising responses from them. I probably would have shopped their again but knowing this is who you deal with when you have a problem has completely put me off

Second time now I’ve had an issue with Sweetzy and this one takes the cake. Back in November I never received my advent calendar and they never resent another, the customer was pretty bad. I thought maybe it’s a one off. But months later, I realised I had points to use so I ordered a customised sweet jar with lettering on it. Of course they completely messed up the lettering and wrote something ridiculous on the jar. It’s very very easy to tell there is no quality control. If they had checked the jar the would’ve noticed the very obvious mistake. It looks horrific and I cannot give this as a gift. It’s a joke. Their customer service response times aren’t great and this is a time sensitive issue. I’m not really confident they will care about resolving the matter quickly based on the fact that they clearly don’t care much about customer satisfaction or quality control. Very disappointing, gutted once again. This is the second time I’ve ordered a gift for my brother and the second time they’ve messed it up…. Fantastic…..

Shock horror the bad reviews are mainly about one thing. Evri.

Same issue. Paid for 24 hour delivery, and 3 days later, it's still not even been dispatched. A mother's day gift will no longer be necessary as I have to make other arrangements. Refunding my delivery fee dosen't cut it now, especially when they're just ignoring people and continue to use the same unreliable delivery partner.

Don't risk it, go elsewhere.

Really good value, ordered the £10 bundle and got a 3 big bags of sweets, they also added two more big bags worth £3.99 for free. Would buy again

Ordered with 2x £3.99 free packets of sweets that were promised in the order for £20 and even printed on the receipt but they were not delivered

Ordered the subscription Sweet box, only after paying the company used my postcode as incorrect address. instantly changed it and emailed sweetzy in minutes. (No reply).

2 days later Evri received my delivery, only for this to be delivered to incorrect address. Contacted Sweetzy and asked what's happening (No response). Parcel was delivered to incorrect address, so again contacted sweetzy and again no response. Horrendous Customer Service

Quick delivery and such a big amount of sweets for the price paid! Will definitely order again

Absolutely shocking company, payment taken from bank and received no items. Contacted via email twice with proof and no reply. Contacted via Facebook and no reply!

If I could give zero stars I would

Use Evri as their delivery partner. Need i say more?! Still waiting 3 days later for my delivery after paying for a 24hrs service. Evri are shocking to deal with. Can't tell me anything about my parcel or when/if it will be delivered. Crazy that any company these days even use Evri as I've never had a good experience with them. Wont use again until they move away from Evri.

Very different from what was expected, an empty jar and tin with two small pouches that didn't look very good being only 2/3 full. Nothing for the tin. Don't waste your money!

Received a bag from my sister as a Christmas gift. I have bought from here before after being impressed with the quality and experience. This bag is drastically different. The quality is very poor. To give an idea, they are miles off Haribo in quality for sweets that look similar although the quality is also visibly different. Hard sweets with poor texture and limited taste. Unfortunately they will be going in the bin.

I order the Valentine’s Day mystery bundle which was supposed to have products exceeding £60 however it had 1kg of pic n mix & 1kg knock off haribo, a broken box, dented tin and a glass jar. Disappointing, not even close to the £60 value advertised.