Wrong item sent. The knitted jumper with an Icelandic pattern I ordered never materialised, instead a cheap, synthetic top was sent. I have spent months trying to get a refund. They offered a discount... See more
Sweaterlove
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See what reviewers are saying
Scam website two jumpers ordered looked beautiful quality and described as cosy knit were two very thin cheap polyester tops which probably cost $1 to make plus totally wrong size. Lucky I paid with... See more
Do not buy anything from this store! I wish I read these reviews before! I spent 60 EUR on “cardigan” and “sweater”, but received two thin polyester tops, which look like rubbish. And the refund i... See more
Absolute scam company, ordered a chunky knit cardigan, got a cheap polyester bit of crap, save your money, don’t use this website!
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The worst expérience with online…
The worst expérience with online shopping ; the products are horrible, very bad quality , NOT at all like the pictures advirtised
Printed Icelandic Sweater
Ordered an Icelandic Sweater only to find that its was printed and very bad quality. Tried to return it and first I was given a discount code of 15% and then 20%.
Then I received this message.
ok, we will send you a return address. You can just return your order to the address we offer. If you fill in the wrong address or send it to the wrong address, we will not be responsible! When we receive the goods, we will check whether the goods meet our return and refund requirements. If there is no problem. We will refund you the full amount except for the transportation cost. pls reconfirm it, thank you very much!
Our return address:Room 304, Building A, No.20 Hetai Road, Helong Street, Baiyun District, Guangzhou City, Guangdong Province, China
Zip code: 510000
To: JIAlekuajing
Contact: +86 13417983985
pls provide me the tracking number after you send it.
pls note that we will not be responsible for the taxes and customs fees incurred in the logistics process.
We will only start the refund process after the logistics information shows delivery.
Sorry for the inconvenience.
This company is fraudulent
This company is fraudulent. They use Pharmacie du Poligone in France as their corporate name. I looked up the company in the French database, and contacted them. They were not aware of any SweaterLove company and thanked me for making them aware of this fraud. My guess is that this company will choose another corporate name to evade discovery of their fraud. The evidence is on their website, you can see for yourself on the "Contact Us" page. On the "About Us" page, you can see a photo of their supposed Iceland store/factory, but this is also fake. It is the location for an Icewear store, a legitimate company in Iceland.
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