Sweatcoin Reviews 

5,748
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were somewhat happy with their experience overall. Customers express significant dissatisfaction with the app's functionality, noting issues with inaccurate step counting and syncing with smartwatches. Many users report that the boost feature frequently fails, leading to a loss of potential earnings. People also find the rewards system problematic, with gift cards often unavailable or requiring excessive effort and personal information for redemption. Some people were dissatisfied with the customer service, citing unresponsiveness and a lack of assistance for technical issues, including lost coins and inability to access accounts. Reviewers also mention that the app is heavily monetized through ads, which often glitch and do not credit coins, making the overall experience frustrating and feeling like a waste of time.

What people talk about most

Application

Clients share negative opinions on the app, with many reviewers expressing strong dissatisfaction and... See more

Product

Consumers find the product to be negative, with many expressing disappointment over not receiving promised... See more

User experience

Users describe negative interactions with the app's user experience, citing constant bugs, freezing, and... See more

Payment

People report negative experiences with payment, with many feeling the app is unreliable due to issues with... See more

Customer service

Customers consistently note negative experiences with customer service, often citing a lack of responsiveness... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had the app for 6 years never won anything ... it doesn't count steps correctly or sync with my watch the only thing I liked about it was the walking for a cause. I'm done with it until they find a... See more

Rated 3 out of 5 stars

Soon I will have accumulated 10K coins so I take a look in the “Rewards” section thinking to buy their Gift cards: - $3 for 1.5K coins - $5 for 2.5K coins - $10 for 3.5K coins - $40 for 10K coin... See more

Rated 3 out of 5 stars

I think is getting easier to earn sweatcoins nowadays. Now we even can earn sweatcoins by paying games…more publicity more gains to the site. So, and this is my point of view, if people are viewing mo... See more

Rated 4 out of 5 stars

Just a couple of hours after my review of yesterday, what I complained about no gift card was available on my app for claiming suddenly made a 180 degrees turn and are all now available for my claim.... See more


Company details

  1. Software Company

Information provided by various external sources

The app that pays you to get fit: Sweatcoin rewards you for the number of steps you make every day.


Contact info

  • Cheapside 107, EC2V 6DN, London, United Kingdom

  • sweatco.in

3.4

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(5,748)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been a member since 2020. I won the auction, but no reward is given.

I have been a Sweatcoin user since 2020. I participated in the auction in 2022 and won. Then I filled out the form and an e-mail was sent by your team. Then the following message came from you:

"Hello,
We have received your Typeform submission. Please allow us some time to process this and to run the necessary fraud checks.
"All the best"

And a few hours later the email came again:

"Hi there,
No worries at all as you have passed the fraud check anyway. "I will order your prize in the next coming days and send you a confirmation email once that's done."

And after all these emails, the monetary value of the prize I won was paid to me (2022). Then I asked this person in your team if I could participate in the auctions again and your team said "yes you can." I still have emails from you regarding all of this.

And at the end of this period, 20 days ago in 2024, I participated in the "$1000 Hotelsgift Card" auction and won. 20 days have passed and you say you cannot give me this reward. I have never violated any rules, I have purchased premium membership from you for years and I have kept and waited for my sweatcoins for years. I won the award and yet you don't give me my award. You made a "fraud check" in 2022 and sent my reward. Why don't you send it now? Please give me the reward I deserve and solve this problem.

22 February 2023
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi,

We're sorry to see you've left us a negative review here.

We've checked, and see that we did indeed email you back on the 16th of February in response to your initial message, asking about the whereabouts of your auction win reward.

Note, that as mentioned in this previous reply, we were unable to fulfil this reward as your account was identified as being in violation of our applications usage policies.

Specifically, our fraud team detected that there has been simulation of steps on your account, which is against our fair usage rules.

We had to take to necessary step to block your account due to this, and this also meant that you were no longer eligible to receive any prizes which were associated with your account, including the auction prize you refer to in your review.

While we understand this news may be disappointing, we are committed to maintaining a fair and trustworthy environment for all our users.

If you believe this decision has been made in error, or if you have any additional questions/feedback, please get in touch at support@sweatco.in.

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

I ask for an apology for the unpleasant…

I ask for an apology for the unpleasant unacceptable reactions during my previous reviews.The 25 dollars I wrote was actually an error. But even if it’s 25 sweatcoins, I did not receive it. Anyway, I’m fine and regretful of my impulsive reactions. I profoundly understand the good intention of Sweatcoin to encourage and motivate people to walk. Actually, with and without the prize, it is my personal responsibility to keep my body healthy, and walking is one of the best and most easy way to do. Now, I have completed the 100k steps Valentne challenge and about to complete the 250k steps challenge. In fact, I must be grateful to Sweatcoin for initiating and providing the impetus or stimulation for people to keep walking.
Thank you so much. God bless

17 February 2024
Unprompted review
Rated 4 out of 5 stars

Been using for a couple of years now

Been using for a couple of years now, as a mixture of paid (trouble maker) and free. Finally won an auction worth allegedly £220.00 of goods, with just half of the coins i've accumulated so far.
Also have $226 (as of writing this review) worth of the SWEAT crypto.
Would highly recommend using both Apps.
Only 4* because they removed Trouble Maker and there is now only Premium or Free, and Premium is 2x the price Trouble Maker was.
2nd reason kind of links in, as unless you are walking 200,000 steps per day, you will never outearn all the older users that have insane amounts of coins for the top tier auctions.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a $100 adidas gift card…

I purchased a $100 adidas gift card with my sweatcoins last March and haven’t used it yet. I tried using it this past weekend and I was directed to bitrefill to access it. Upon entering the gift card code, I was met with an error message. I contacted Sweatcoin support but they said that because it’s been past 30 days, I can’t get a refund. But I wasn’t asking for a refund, I just wanna access the gift card that I purchased.

12 February 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Hazel,

We're sorry you've left us a negative review here.

As mentioned in the description of this offer, it needed to be redeemed within 30 days of purchase.

As you've mentioned, you purchased this offer last March, which is approaching a year ago now, which would explain why you've had issues redeeming it.

In terms of contacting support, we're unable to see any support tickets logged under this name, but we'd be happy to help and refund your sweatcoins for this purchase as a gesture of goodwill if you can contact us at support@sweatco.in.

Many thanks,
Team Sweatcoin

Rated 2 out of 5 stars

Don’t lose your activation email!!!!

Firstly, I’m unable to access my accumulated Sweatcoin, all the way back from 2018. So here’s why YOU MUST NOT lose your activation email, because:
- In the Sweat Wallet, to opt-in and access your SWEAT, it asks you to login through the former app “Sweatcoin”, but when tapping that button, it asks for an activation email, instead of just connecting the THE SWEATCOIN APP I HAVE INSTALLED AND ARE ABLE TO ACCESS…
- If I want to opt-in without the activation-email (which is an option), I have to create a new account in the Sweatcoin app, but then I won’t be able to access my Sweatcoins accumulated from 2018. I have confirmation from the team, that I would have to start over and lose my sweatcoins.
- When going to the Sweatcoin app (not the Sweat Wallet), I can also opt-in to my Sweat Wallet, but when clicking this option, my Sweat Wallet just open and present me with the first and only option (activation email).
- Had I created a passphrase, I may not have had these issues.
- The team can apparently not do ANYTHING if the activation email is gone, regardless of any proof you provide. Perhaps just give up, as you won’t get any solutions or compensation, as it’s of course your own fault for losing the email. It’s just very frustrating that they put everything on a single email and won’t accept concrete imagery from both applications as proof.

Secondly, I was quite “displeased” to learn, that loyal users, all the way back from 2018 and before, didn’t receive any sort of benefit from being early birds. I myself also paid a smaller amount of money monthly, to be able to mint Sweatcoin for all my steps, as I walk a lot. Now, as SWEAT has become a tradable crypto, us (who are early birds) can’t even access the SWEAT we’ve earned, by they are released over time. With the current price, ANYONE could grab a massive bag without it ruining their savings…

I would have to admit, that the concept is great and this is just an annoying situation for me. Anyone should download the apps and start walking. But losing 20.000+ SWEATS because I don’t have an OLD mail, is beyond my comprehension.

9 February 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Christian,

We'd like to thank you for your review and feedback here and do appreciate the frustration it can cause when you're unable to locate your activation email containing your seed phrase, and subsequently can't log in to Sweat Wallet.

However, do note that the email itself is extremely important to be held on to, or you won't be able to log into your Sweat Wallet. The subject line of the email does mention this as clearly as we could as it appears "do not delete!" but we are sorry that this has been misplaced. As is the case with many crypto wallets, for our users' safety and security we do not hold a copy.

That said, we are able to reset the wallet one time as a gesture of good will, but this will mean you are beginning with a new wallet. If you'd like to continue to earn $SWEAT token for your steps, and definitely cannot locate your activation email, please let us know and we'll be happy to help there.

Rated 5 out of 5 stars

Boost your health

Love this app. I challenge myself each week to improve my step count. Better still use the 'Boost' function to earn double Sweatcoins. So many rewards to choose from but I'm saving them up for the bigger rewards.

7 February 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you, Simon!

Rated 5 out of 5 stars

A fitness game changer!

I used to sit and work at my desk all day and this app prompts me from time to time and reminds me to take a walk, and on top of that I can redeem discounts on brand like Nike and Adidas. Completely changed my routine and made me more active. Definitely recommend!

7 February 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

We're so pleased to hear this! Thank you for your review!

Rated 5 out of 5 stars

This free little app is better than an trainer

This free little app is better than a personal trainer at getting me to go out the house and move more. As a fully remote worker, it's hard to find motivation to be more active, but Sweatcoin does the trick with its rewards and everything you can do with them. I convince my friends to join the monthly challenges and it's so much fun!

7 February 2024
Unprompted review
Rated 1 out of 5 stars

They don't answer emails when you need help

Whenever you have a problem and need to contact them, they won't answer. Been a member since 2018 and I've waited 2 weeks for an answer. Sadly they don't want to help you. I'll edit this review with how long it takes to answer my email

15 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi,

We're sorry you've not received a response yet, and assume you're referring to our support team here.

Please note that the best way to receive a response directly is to log a support ticket via the Sweatcoin app and to choose the category which relates to your issue.

We're a small team, but dedicated, and will try to get back to you within 48 hours!

Rated 1 out of 5 stars

I have been using for more than a year

I have been using for more than a year, I would rate 5 stars. However, their app changed my mind. First all the ads on their app are very inappropriate, many ads are actually scam, they keep promoting them.

Even I don't care all these ads, and never click on it. There is still a same problem with their rewards, promoting scam companies.

Like recently they promote wxxxtax.com, I lost 4K because the other company is scam, trustpilot even block their review page.

So be careful with their ads.

28 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for sharing your feedback, Alex.

We're sorry to hear you feel this way.

Please note that the ads shown on our app are generated by partners. If you believe you've seen an ad that offended you or seems inappropriate, please be sure to send a screenshot through to support@sweatco.in so we can investigate.

Note that our ads are optional as well, and only displayed if you choose to engage with the "Daily Rewards" feature, which gives you extra sweatcoins for watching an ad.

Regarding the other issue you've had, we're unsure what you're referring to here, and can't see any support ticket matching your name in our logs.

Please reach out to us if you have had an issue with an offer and we'll happily help.

Rated 1 out of 5 stars

Dont put ur sweat coin on jar They…

Dont put ur sweat coin on jar They stole my coin Scam project

7 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Yassine,

We see you've written another review which has been responded to - please reach out to us at support@sweateconomy.com for assistance here!

Rated 1 out of 5 stars

Scam, don’t bother! Doesn’t record properly.

Still a scam. Doesn’t record on the boost function, ads are often based on gambling or repeated, doesn’t record any of the coins through the day so if I don’t log on repeatedly it just doesn’t record.
Absolute scam and all the reviews are ridiculous - fake and stupid. I cannot recommend.
I have (after many years) received an auction I bid on but it took forever to get there and so many times it doesn’t record your steps.
Deleted!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, I've been a sweatcoiner for many years since 2015, when it first started, my job is a postman which means I walk minimum 20000 steps a day so 9 years and I've only managed to rack up 15000 sweat coins that's also counting the competitions I've entered and the daily bonuses and boosts, things to bid on are 30000 sweat coins + so I cannot understand how people have that many coins, doesn't look like I'll be getting any thing soon, plus I think many people who wrote a review are fake .

29 November 2023
Unprompted review
Rated 1 out of 5 stars

Disagree with good reviews

Disagree with good reviews.i really don’t care about the app but I did join a 2 week challenge and my steps were completed a day in advance. I went to check on status and they said sorry you didn’t cut it and challenge has ended so no prize that we promised. Such a scam. Literally I completed challenge 36 hours before the heir deadline. Whatever, just makeshift hem look untrustworthy. I have the app still but will never enter another scam challenge nor will I ever give them one dime from me.

16 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look