Sweatcoin Reviews 

5,748
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were dissatisfied with their experience overall. Consumers frequently report that the app struggles with accurate step counting and syncing with other devices, often leading to lost earnings. Many people find the rewards system frustrating, with gift cards and other items rarely available or requiring substantial effort and time to redeem, often feeling that their accumulated coins hold little real value. Reviewers also highlight significant issues with customer service, noting a lack of responsiveness and assistance when problems arise. Some people also felt that the boost feature frequently malfunctions, causing them to miss out on potential coins. Additionally, several users mentioned concerns about the app's heavy monetization through ads and questionable product promotions, suggesting the overall user experience is often a waste of time.

What people talk about most

Application

Reviewers highlight negative aspects of the app, with many describing it as misleading and a waste of time,... See more

Product

Reviewers express significant dissatisfaction with the product, particularly regarding the inability to... See more

User experience

People report negative experiences with user experience, citing that the app primarily serves advertising... See more

Payment

Users describe negative interactions with payment, with many reporting issues with gift cards being bogus and... See more

Customer service

Customers had negative experiences with customer service, often reporting being logged out of their accounts... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had the app for 6 years never won anything ... it doesn't count steps correctly or sync with my watch the only thing I liked about it was the walking for a cause. I'm done with it until they find a... See more

Rated 3 out of 5 stars

Soon I will have accumulated 10K coins so I take a look in the “Rewards” section thinking to buy their Gift cards: - $3 for 1.5K coins - $5 for 2.5K coins - $10 for 3.5K coins - $40 for 10K coin... See more

Rated 3 out of 5 stars

I think is getting easier to earn sweatcoins nowadays. Now we even can earn sweatcoins by paying games…more publicity more gains to the site. So, and this is my point of view, if people are viewing mo... See more

Rated 4 out of 5 stars

Just a couple of hours after my review of yesterday, what I complained about no gift card was available on my app for claiming suddenly made a 180 degrees turn and are all now available for my claim.... See more


Company details

  1. Software Company

Information provided by various external sources

The app that pays you to get fit: Sweatcoin rewards you for the number of steps you make every day.


Contact info

  • Cheapside 107, EC2V 6DN, London, United Kingdom

  • sweatco.in

3.4

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(5,748)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

(step )away from this company

I had over 2,500 sweatcoin, I was penalized for changing phones. They claim they cannot operate on Android,they were very unhelpfully. I also did a 100,000 step challenge,this was very hard for me to do being disabled. I completed the challenge thinking I was getting the reward of a £25 Amazon voucher,all I got were excuses about how I could not get the voucher. I'm trying to find a way at the moment to gather all my valued items I have with them to transfer to Crypto so I can close my account. I would not trust them at all.

13 August 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi John,

We're sorry you felt the need to leave us such a poor review.

Please note that we would never penalise a user for changing their phone.

It seems that you've reinstalled the app on a new device and ended up "signing up" therefore creating a new account, rather than "signing in".

In order to fix this, please just uninstall the app and reinstall using the credentials initially used to sign up. If you were struggling to locate these, just send us an email at support@sweatco.in and our support team are ready to help -- note, we can't see any support tickets logged from you.

Regarding not being able to operate on Android, we're not entirely sure what you're referring to here - we operate on most Android devices (and all Android devices which are most widely used).

Regarding £25 Amazon voucher, again, without any support ticket from you or further information, we're not sure what offer you're referring to or why you'd think that you'd won there. If you could send us along screenshots or more information, we'll be happy to again help here.

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

I got $1400 by auction

I started sweatcoin from Apri, 2022. And I've run and walked over 30,000,000 steps. The auction using almost all sweatcoins I had was very exciting. I felt very happy when I won the auction.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

This app is completely fake,Walk for…

This app is completely fake,Walk for miles,Walk for miles,Earn the money,There is no payment options to pay out,Waste of time and effort,Scam Scam Scam app

5 August 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Dale,

We're not sure what you're referring to here with regards our app being "fake" or a "scam". Note, Sweatcoin doesn't claim to allow you to cashout any of your sweatcoins - we do, however, reward you for your steps and have tons of amazing rewards in our marketplace for you to use your sweatcoins towards.

Note, if an app is explicitly telling you that you can earn money with them, we'd suggest exercising caution, as these apps are much more likely to be "scams".

If you wanted any assistance or explanation as to how to use Sweatcoin, just let us know!

Rated 5 out of 5 stars

Very thankful for the $500 prize

Very thankful for the $500 prize. Sweatcoin asked for my PayPal address and they sent me the $500 within minutes. I love this app.it keeps me motivated and up to date with my daily steps Thank You Sweatcoin❤️ I have been using Sweatcoin for 2 yrs and counting.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Great for the entire family. . Keeps Everyone Active!

I have been using sweatco.in for several years. It keeps me active and moving. I try to outdo my previous week so the weekly score cards are nice to receive to see my previous week in comparison to my current week. My only issue is logging into the sweatcoin wallet because I don't have the activation email anymore so I haven't been able to log into that for a while now.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Customer support is awful. App is buggy..

Customer support is awful. They only send form letters and never solve any problems. Their software and app often doesn't convert steps into sweatcoins. Customer support blames my phone when in reality it's their software. I uninstalled and reinstalled the app numerous times. I have rebooted my phone numerous times as they suggested. Their tips are useless. They just blame everything else aside their crappy software and app. It actually used to be good up until about a month or so ago..They close my support tickets because they say they don't have enough information but never state what further information they need. This app is terrible and I'm contacting my Congressman to investigate them since they refuse to give me any customer support or offer to manually credit my account for steps taken. They're cheating me and thousands (based on reviews here and on other sites) out if sweatcoins due their lousy software.

22 July 2024
Unprompted review
Rated 2 out of 5 stars

Used to be good but have now had months…

Used to be good but have now had months of issues with daily boost. Uninstalled and reinstalled. Cleared data. All latest updates but still resolves to $0, on the days it doesn't just spin for 3 days, finally finish, still give you $0 but keep you from starting another boost that day. First reported to support in April, 3 months and same issue keeps returning.

Can't collect in some cases due to lack of NEAR but no notifications given until NEAR had run out. Tried to transfer from spouse but NEAR charge for transaction was higher than NEAR she has left.

18 July 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for your review and feedback here.

We're sorry you're experiencing issues with the daily boost feature. We're aware of the issue and are working on a fix for both Android and iOS devices as quickly as we can.

We appreciate your patience here while we work on this!

Rated 5 out of 5 stars

$1000 Amazon Gift Card Winner

I am the June 2024 winner of the Sweatcoin $1000 Amazon Gift Card Auction. As promised, the prize redemption process was easy and quick. My prize was emailed to me within 2 weeks. I am very grateful to Sweatcoin for creating an Ap that not only caters to those that love to walk and/or need the motivation to walk - but PAYS to walk! I have been active member since 2018. If you need more convincing, this is my 2nd time winning an Auction. In 2020 I won the $1000 Lululemon Gift card! Sweatcoin is a great way to stay healthy and be rewarded.

20 June 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for your review, Edita and well done on that amazing auction win. We're so pleased to hear you've put your hard earned steps to good use!

Rated 5 out of 5 stars

A perfect way to earn credits you can actually use, and win gifts!

This is such an amazing way to keep yourself motivated! I have been a member for years and have used Sweatcoin when I need that little extra push. Not only do you earn steps, but you have the chance to join races against others and win prizes! I just won $500 just for walking! A must have application, thanks Sweatcoin!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Great app and prizes

I’ve been using sweatcoin for over a year and have been able to use my coins to get discounts and special offers on products.
Recently Ive been entering their monthly prize draws and was a little sceptical until I won last months draw, a steam deck. I was totally surprised to have won. I received email notification with details of how to claim my prize. It was straightforward and my prize was delivered really quickly. Very impressed!
I’ll continue using the app as it’s a great way to track my steps each day.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Thank you very much

Thank you very much
You're doing a great job. You give people priceless things (health) and vigor. Rewards are a powerful motivator.
I wish you all the best.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

The app is a pointless waste of time

The app is a pointless waste of time. If it bothers to count your steps at all, it does so very intermittently and they are rarely correct.
The developers are more bothered about generating income by bombarding you with ads.
I'll stick to my Fitbit thank you

6 July 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Andrew,

Thank you for sharing your experience with us.

We're sorry to hear you're having step conversion issues here. It sounds like perhaps you need to adjust the settings of your device so that it will work seamlessly with our app.

For more info, find your specific device from our FAQ's and try out those tips and tricks.

Rated 1 out of 5 stars

Sweatcoin boost not converting enough steps

Been using sweatcoin boost for couple of years now but since last few days I'm getting none of the 20 minute active steps converted to anything at all. I noticed they changed the boost provider to Wirex and that's where it all started from. Wirex are disappointing me and many others I'm sure. Admin should look into this.

24 June 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for sharing your issue!

We're aware of a bug with the daily boost feature and assure you that our team are currently working on a fix.

We appreciate your patience and understanding and wish you a great day.

Rated 2 out of 5 stars

Not validating steps just keeps saying…

Not validating steps just keeps saying wait a few minutes, but nothing happens uninstalled and installed 3 time and has not cleared the problem
UPDATE: Have now managed to get validation to work however it is not adding all steps done in the 20 Mins ie today did over 2,000 steps only validated 118

4 July 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi James,

We're sorry you're experiencing issues with the daily boost feature. Our team have been working on a fix and as of this moment, the feature should we up and running again smoothly.

If you're still having any issues, please let us know at support@sweatco.in where our support team will be happy to help!

Rated 2 out of 5 stars

The app endorses scams

The app endorses scams like the Ekko Pro Max headphones which are nothing more than very low quality plastic headphones. I could have made them myself in a sweatshop in China. The headphones have nothing in common with what has been advertised on the website (which is gone, btw). Ordered them only because I got an 80% discount from Sweatcoin.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

I have complained about the sweatcoin…

I have complained about the sweatcoin app a few times now and so has my husband. Sweatcoin counts my steps fine, but when it comes to my boost it's not validating the steps that I have done in the 20 mins. It's hardly giving me any or none at all. I've done everything they tell me to do. It'll work one day and not the next. Today got none even though I did a few thousand steps. The boost is so hit and miss it just isn't working like it used to

2 July 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Valerie,

We're sorry you experienced issues with the daily boost feature. There was a bug there which we hope you can appreciate can happen from time to time.

Our team worked hard on a fix and as of this moment, the feature should we up and running again smoothly.

If you're still having any issues, please let us know at support@sweatco.in where our support team will be happy to help!

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