Sweatcoin Reviews 

5,747
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were somewhat happy with their experience overall. Customers express significant dissatisfaction with the app's functionality, noting issues with inaccurate step counting and syncing with smartwatches. Many users report that the boost feature frequently fails, leading to a loss of potential earnings. People also find the rewards system problematic, with gift cards often unavailable or requiring excessive effort and personal information for redemption. Some people were dissatisfied with the customer service, citing unresponsiveness and a lack of assistance for technical issues, including lost coins and inability to access accounts. Reviewers also mention that the app is heavily monetized through ads, which often glitch and do not credit coins, making the overall experience frustrating and feeling like a waste of time.

What people talk about most

Application

Clients share negative opinions on the app, with many reviewers expressing strong dissatisfaction and... See more

Product

Consumers find the product to be negative, with many expressing disappointment over not receiving promised... See more

User experience

Users describe negative interactions with the app's user experience, citing constant bugs, freezing, and... See more

Payment

People report negative experiences with payment, with many feeling the app is unreliable due to issues with... See more

Customer service

Customers consistently note negative experiences with customer service, often citing a lack of responsiveness... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had the app for 6 years never won anything ... it doesn't count steps correctly or sync with my watch the only thing I liked about it was the walking for a cause. I'm done with it until they find a... See more

Rated 3 out of 5 stars

Soon I will have accumulated 10K coins so I take a look in the “Rewards” section thinking to buy their Gift cards: - $3 for 1.5K coins - $5 for 2.5K coins - $10 for 3.5K coins - $40 for 10K coin... See more

Rated 3 out of 5 stars

I think is getting easier to earn sweatcoins nowadays. Now we even can earn sweatcoins by paying games…more publicity more gains to the site. So, and this is my point of view, if people are viewing mo... See more

Rated 4 out of 5 stars

Just a couple of hours after my review of yesterday, what I complained about no gift card was available on my app for claiming suddenly made a 180 degrees turn and are all now available for my claim.... See more


Company details

  1. Software Company

Information provided by various external sources

The app that pays you to get fit: Sweatcoin rewards you for the number of steps you make every day.


Contact info

  • Cheapside 107, EC2V 6DN, London, United Kingdom

  • sweatco.in

3.4

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(5,747)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

Load of bo***cks

Load of bo***cks bid all my sweat coins on a super draw and over 1600 enteries (20 sweat coins an entry) can’t even find the results of who actually won,it’s been wiped off.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammer

I bought an offer for $50% off of an item and paid the $80 for it and never received the product and sweatcoin told me to basically go f myself.

3 October 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Joseph,

We're sorry that you're having issues redeeming an offer from one of our brand partners.

Note, we would never speak to our users in this way, but do deeply apologise if you feel that you were re-directed from our support team.

Please understand that the reason this happened was that we at Sweatcoin don't have any information about your shipments as all payment/shipment info is handled over on the brand partners side. That said, please make sure to reach out directly to the brand who will have your order details and be able to assist further.

If you don't hear anything back from the brand, let us know and we will be happy to follow up with them for you!

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

Love sweatcoin

Love sweatcoin ! Very good rewards team ! Promt responce !

29 October 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for your valuable feedback, Milda!
Happy Sweatcoining!

Rated 5 out of 5 stars

Hi !!!

Hi, my name is Vitaly. I very love This sweatcoin app its good for my healthy exercise and I make real money 💰!

28 October 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for your review, Vitaly!

Rated 5 out of 5 stars

Would recommend

Would recommend. I have received two rewards on the app since I joined one of cash and one from bidding in the online auctions.

26 October 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

That's amazing, Sophie! We hope you continue enjoying Sweatcoin and keep on earning sweatcoins with your hard earned steps.

Rated 1 out of 5 stars

this app must be secretly mining coins…

this app must be secretly mining coins on your phone cuz there aint no way that it uses 50% of your battery.

Everything was laggy, deleted it. Feels like i got a premium phone now.

20 October 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi,

We're sorry you've felt the need to review us so poorly here and hope we can help!

Sweatcoin should absolutely not be using 50% of your battery and this is not normal behaviour for our app.

However, we can't see that you've logged a support ticket with us. Could you please reach out to our support team so we can take a further look into your account here and offer some more troubleshooting tips for you? Likely, this battery drain is caused by the setting on your device here and we'll be happy to help!

Many thanks,
Team Sweatcoin

Rated 2 out of 5 stars

I won a 100 pound gift card but am…

I won a 100 pound gift card but am unable to redeem it from the prize draw was said I was going to be email but still waiting

30 September 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi,

Well done on winning a gift card with your hard earned sweatcoins!

We can't see any emails to our support team from you - please contact us by logging a ticket via the "help" section of the Sweatcoin app, or by emailing us at support@sweatco.in and we'll be happy to help!

Rated 5 out of 5 stars

I won $1000 Thank you for this great…

I won $1000 Thank you for this great app that supports sports and profit at the same time

28 September 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Well done on your win, Ali - we hope you spend it on something you really love.
Happy Sweatcoining!

Rated 1 out of 5 stars

Not sure who is fraud!!

Hi,
All recently I downloaded the app and got scammed by one of their vendor to do the purchase it deducted my sweatcoins but unfortunately the website from where I made purchase, is banned in my country. So , I requested sweatcoins company to look into the matter in return, the company threatened me to block my account!!

I am not sure how complaining for something became a fraudulent activity for the company despite of providing the proof of exactly what happened

As neither I reclaimed my lost tokens nor blamed them for loosing it.

It was a simple act of letting the company know that particular websiteis not working in a particular regions.

When I complained to

22 September 2024
Unprompted review
Rated 1 out of 5 stars

total scam

total scam. most of the offers are ones you would get just for signing up for the sites. they reduce the worth of the points, the amount of points you can get in a day, and then they expire. customer service nonexistent.

1 September 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Monroe,

We're sorry to see you've given us such a negative review here.

In terms of the offers in our marketplace, we'd love to hear what offers you'd like to see more of. We are constantly adding new exclusive offers in and striking up partnerships with new brands, so we'd love to hear what specific offers you have seen before so we can take a closer look.

Regarding the customer service request you mentioned was non existent, we've had a look for a support ticket under this name and are unable to locate anything. If you have a support query, please email us at support@sweatco.in and our dedicated support team will respond within 48 hours.

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

I got my Xbox series S!

I’ve been using Sweatcoin for about 4 years. I mini earn coins by walking about. I like that it’s easy to use. I was ecstatic when I learned that I won!

13 September 2024
Unprompted review
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Reply from Sweatcoin

Thank you for your fab review, Dennis!

We're so pleased to hear that you have won an Xbox with your hard earned steps and sweatcoins. We hope you love it!

Rated 5 out of 5 stars

Amazing win £250 pounds and 6 months…

Amazing win £250 pounds and 6 months supply of ZenB Laura emailed me to confirm my prize and it came through within 24 hours love sweat coin thanks

12 September 2024
Unprompted review
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Reply from Sweatcoin

Thank you for your review, Damian and for sharing your great experience of winning one of our prize draws.

We hope you enjoy your prize and spend it on something really special.

Rated 1 out of 5 stars

In principle great however.....

In principle this sounds great however:
You can't obtain actual cash only discounts on purchases which I either don't want, don't need or already have.
Options to enter draws for prizes which you have an incredibly small chance of getting. Or the opportunity to buy gift cards allowing you to "cash out" . If you can get a friend to purchase or want to purchase with that company. Many of the offers to use need you to subscribe to that company and they hope you forget to cancel your subscription and spend money. It's a classic hook . The donation pages although worthy aren't local ones and how does the subscriber know that trees are being planted? Etc. Trust? Even the free spins require you to watch the same qet rich quick app videos of bingo, games of chance etc. I am glad some users gained actual rewards however the chances are few and far between for alot of time and effort. Alot of pushing to upgrade to premuim packages. Beware.

29 August 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Martin,

We're sorry to see you've left us such a negative and critical review here.

Let me try to address each of your areas of feedback.

Regarding obtaining actual cash, though we have many vouchers and such up for grabs in our influencers marketplace and our prize draws, we have never and will never claim to pay our users in real cash for their steps. We reward our users by giving them access to rewards which they can purchase with their steps alone. If you saw something differently, please do contact us at support@sweatco.in so we can investigate further.

Regarding the prize draws being a small chance to win, it's indeed correct (like with any other prize draw/raffle/lottery etc) that the chances aren't guaranteed to win a prize every time of course. As a company who needs to stay afloat, we cannot offer unlimited prize draws or rewards to each and every one of our millions of users, so prize draws are a great way of giving away fab rewards sustainably. If you had any other suggestions, feel free to add this to your support feedback message.

Regarding us hoping you will forget to cancel your subscriptions to our subscription offers, and this being a "classic hook", we're not sure what you're referring to here. There are millions of subscription based services out there, and we'd hope that users would read the offer details which always state that if you don't wish to be charged, please just cancel at any time. You can even do this right after redeeming the reward to avoid forgetting.

Lastly, regarding us pushing you to upgrade to our Premium plan, we actually only mention this in one scenario, being if you've walked over 10k steps in a day to notify you that if you're an active walker, you can earn double the sweatcoins with our Premium plan. Again, we are offering a free app to the majority of our users, and giving free rewards and incentivising people to move more. We feel it's fair that we mention our paid offerings, as well as a way to ensure we can continue to deliver Sweatcoin to our users for many more years to come.

Lastly on this, if you see no value to any of our our features in the Sweatcoin app, then we'd encourage you to check out Sweat Wallet, which is our sister app and allows you to earn crypto for your steps which you can do what you wish with (including trading).

If none of this is appealing to you, we totally understand, but just hope you appreciate we are simply trying to reward the world for being more active and try our very best, though not everything is perfect for everyone!

Rated 2 out of 5 stars

Great concept and was really loving the…

Great concept and was really loving the app until they changed up the scratch cards. I spend 5 sweat coins each time and never won more than 3 sweat coins. I think if I psy to get a scratch card maybe they should at least be worth what I paid for it! I don’t Even participate in that anymore

23 August 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Buc,

Thank you for your review and valuable feedback regarding the scratch cards.

We appreciate the frustration here and will certainly pass this over to our product team for potential future iterations of the new feature, but the way we currently see it as working exactly as a real life scratch card would work - you purchase a card and sometimes will not win anything, or a minimal amount.

We hope you'll give it another try though, as there are some amazing rewards up for grabs there!

Rated 1 out of 5 stars

do not trust this deceitful app

do not trust this deceitful app, no real prizes will be won by walking! it is all just stupid auctions that you will never know you won or not! they promise you money but you’re only 1 out of all of their users in the pool! most likely to win nothing. they will offer you all the good rewards first, but they will be completely IMPOSSIBLE to obtain in the time frame they want you too!! you will not be able to withdraw into visa, paypal, anything, not even gift cards. this app just needs to shut down and take their dumbass “sweat”coins with them,, people are genuinely trying to get some extra passive income and sh!tty apps like this with no purpose always get in the way. i wish people would stop giving money to companies like this. stop believing these false 5 star reviews, these persuasive misleading advertisements and let sweatcoin die like swagbucks did.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Worst platform

Worst platform. Constant spam emails. Literally impossible to delete account. Would NOT recommend

23 August 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Samuel,

We're so sorry you're having issues regarding receiving emails.

We have checked your support ticket and see that your Sweatcoin account associated with the email address you contacted from has indeed been deleted, but we've requested some screenshots showing the emails you've received (including the email address these were sent to) so that we can look into this further from our end.

It may be that you have another account opened accidentally which needs deleting as well.

We're happy to help you here, please double check your emails and get back to us when you can 🙏🏼

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