Whenever I reached out to support I got a bespoke response from a real human, not a chatbot or someone following a script. If you're serious about Bitcoin, Swan is a very aligned choice - Bitcoin is a... See more
Company replied
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Whenever I reached out to support I got a bespoke response from a real human, not a chatbot or someone following a script. If you're serious about Bitcoin, Swan is a very aligned choice - Bitcoin is a... See more
Company replied
I have had the pleasure of working with Jason Bassett at Swan Bitcoin over the last few years and continue to be impressed with Jason's response time, attention to detail and most importantly, proble... See more
Company replied
Basically the whole point of Bitcoin is that I don't like people messing with my money. And I've had some infuriating experiences with other exchange providers doing exactly that for indiscernible rea... See more
Company replied
Deposits take way too long to be available. Wires and withdrawals are also way too long too process. All other companies a wire takes a few hrs not more. Deposits are available right away. I made a sm... See more
Company replied
The best way to accumulate Bitcoin with automatic buys every day, week, or month and instant buys anytime. Swan is fast to get started, easy to use, and dedicated to helping you understand and learn about Bitcoin.
Written by the company

26565 Agoura Rd Ste 200, 91302, Calabasas, United States
Replied to 77% of negative reviews
Typically replies within 1 week
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Easy onboarding, staff so helpful. I live in NY so can't benefit from full functionality yet, but trust Cory and Steven, they have been there every step of the way.

Reply from Swan Bitcoin
Always feel comfortable buying with Swan because of the security. Transactions are simple and I am very happy with the 0% fees on purchases.

Reply from Swan Bitcoin
I'm completely new to bitcoin and after trying a couple of other platforms, I found Swan. I find it very user friendly and intuitive. I would definitely recommend it to beginners.

Reply from Swan Bitcoin
I love most of the Swan features. I have a Trad IRA, ROTH and a Personal account.
I currently DCA a three digit number per week. I recently sold a vehicle and intended the invest a four digit $ value into BTC.
It is frustrating to watch a 10% plus dip in the market price recover while sitting on a stack of fiat I'm restricted from purchasing by Swan policy.

Reply from Swan Bitcoin
So far I love it. Low fees!! Man I was getting robbed on Coinbase and Uphold!! Thank you Swan!

Reply from Swan Bitcoin
Had an intro conversation with Jason Bassett about their Bitcoin IRA product and he was super friendly, informative, helpful and all around enjoyable to speak with. Educational and answered all my dumb questions. Highly recommend for anyone looking to open an Bitcoin IRA!

Reply from Swan Bitcoin
Ease of use for those boomers like us who would be the precious hodl group. One complaint: If I were to want an instant look at how much USD I've "invested" and see that ROI figure since the beginning of my stacking sats, I do not have as clear an explanation. If I wish to get my grandson in college to understand this, you should make it as easy as possible by hand-feeding boomers like me.

Reply from Swan Bitcoin
Review: A Reliable and Exceptional Service
As a loyal customer of Swan since its inception, I cannot speak highly enough about the level of trust, reliability, and exceptional service they have consistently delivered over the years. From the very beginning, they have stood out as a beacon of integrity and dependability in the cryptocurrency space, a rare quality in an industry that often feels like the Wild West.
Seamless and Reliable Experience
Throughout my many years of using Swan, I have never encountered a single issue. Their platform operates with unparalleled efficiency, ensuring every transaction is smooth, secure, and worry-free. Whether it's recurring Bitcoin purchases, managing accounts, or accessing support, every process has been designed with the user in mind. Their commitment to providing a seamless experience is evident in every aspect of their service.
A Trusted Partner in Bitcoin Investment
For my friends, clients, and anyone serious about Bitcoin investment, SwanBitcoin is always my top recommendation. Their transparency and user-friendly approach make them a trusted partner for both seasoned investors and newcomers alike. Their dedication to education and empowering their users to make informed decisions sets them apart in the industry.
Consistency and Trustworthiness
One of the most impressive aspects of SwanBitcoin is their unwavering consistency. Over the years, they have proven themselves time and again to be a reliable and honest service provider. This consistency has solidified my confidence in them and is one of the main reasons I continue to advocate for their platform to others.
The Gold Standard in Bitcoin Services
SwanBitcoin has set the gold standard for Bitcoin services. Their commitment to customer satisfaction, security, and innovation has created a platform that not only meets but exceeds expectations. They understand the needs of their customers and are constantly evolving to provide even better solutions.
In summary, SwanBitcoin is an exemplary service that has earned my loyalty and trust over many years. If you're looking for a reliable, honest, and customer-centric Bitcoin platform, look no further. I will continue to recommend them as the number one choice for anyone seeking a secure and efficient way to invest in Bitcoin. They have truly been a cornerstone of my Bitcoin journey, and I am excited to see them continue to thrive and innovate in the years to come.

Reply from Swan Bitcoin
It's so easy...will use this site in the future..

Reply from Swan Bitcoin
The most easiest way to buy Bitcoin in SIP mode using daily recurring purchases. Wonderful experience so far.

Reply from Swan Bitcoin
Trust respect honest helpful love and peace

Reply from Swan Bitcoin
First time investing in crypto. Swan has made it easy.

Reply from Swan Bitcoin
Great knowledgeable and pleasant customer service staff! Rapid response to inquiries. Very patient and clear explanations. Quite user friendly app.
Swan is the perfect place to start with Bitcoin! And Bitcoin is really where you want to start with your crypto investing.

Reply from Swan Bitcoin
App is very user friendly and straight to the point, don't like the long wait period for being able to transfer my Bitcoin to a wallet!

Reply from Swan Bitcoin
Im disturbed about the transferring of accounts to another custodian,the need for and the way it’s being handled!! Not sure why the old is entitled to charge me a fee when They or Swan is the Reason for the change!?
Buying through Swan has been a very good experience. I have been auto buying through Swan, and auto withdrawing to my personal wallet. There has never been a problem -- it has been seamless, every week, for the last 3 years. I would recommend Swan to everyone who stacks.

Reply from Swan Bitcoin
For a financial app, communication must be stellar. Swan is FAR from that. The app is clunky and hard to do simple transactions like selling. The response time is more than half a day. And I’ve had to authenticate myself for no apparent reason multiple times and it can take DAYS to get back in.

Reply from Swan Bitcoin
Swan is there to answer any questions day or night even weekends. Fabulous service!

Reply from Swan Bitcoin
I have been using Swan for a little while and I was liking the app and confident in it. But just recently, I guess they had an internal fall out with their bitcoin handler and it is costing me my bitcoin. For instance, my investments are gone by over 90% and they do not have a solid answer for when they will be returned just that they are in negotiations with the handler. This is not good enough for me because this transaction has happened about 3 weeks ago now. Alternatively, Swan is not crediting our accounts with the lost funds until they have a resolution with the handler. I all around lost trust in Swan and I wish I would've pulled my money out when I had the chance because I am gaining no capital from the market increasing!
Still learning the app but it’s well put together and has a lot of resources to help. Plus customer supports helps how they can. BUY BITS AND SATS NOW!

Reply from Swan Bitcoin
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