Sustain - Solar, Heat Pumps & HomePlans Reviews 

Sam and Jude and Darren were the most wonderful guys to work with. They were the electricians and the roofer responsible for fitting and getting our solar panels up and running. they were so polite, accommodating and considerate. So grateful to them for what seems to have been a smooth installation.

Up to installation day everything was excellent but we had issues with scaffolding and kit delivery. They got resolved but it was less than ideal. The roof team and the electrical team were outstanding, though, and delivered a great service.

Installation was very smooth and neat. Spent time to explain the app. Max and Billy were extremely helpful. A pleasure to deal with.

Peter and Rio arrived on time today, worked hard, very friendly and explained everything well getting things up and running. The rest of the team have been very good too, on time, did what they said they would do. Just a minor hiccup on communication between the office and installation team which resulted in a wasted journey for the installation team, but was quickly resolved. Would recommend Sustain Homes.

Sam and Charlie first rate job

Peter and Rio did an excellent job in all respects for Sustain and we thank them for sorting out the whole process of installing and explaining in an easily understandable way.

The team are really professional, the end to end process has been straight forward, obviously took time for the proposal and install dates but they system was up and ready quickly and all the team were really nice to deal with

Solar panel and battery installation completed today, hassle free & went without a hitch.
The installation team were very good, friendly and conscientious, a very good service.
Of the whole process the only bit of feedback would be that the correspondence / updates by Sustain could be improved, keeping in touch more prior to installation.
Overall very satisfied with the process and service to date.

Quick efficient service with friendly and knowledgeable staff. Work completed to my specific requirements without any difficulties.

Communication good, stuck to schedule and installation was good. Now enjoying the fruits of solar energy.

The points of contact with Sustain have been very professional and cordial. The design process with a little drawn out to find the optimal arrangement but the survey and installation teams were excellent. They were proactive when the installation team were affected by last minute sickness and when the removal of the scaffolding by their sub-contractor was delayed, to find a suitable time.

Great work and overall service by all teams. Sam and Charlie - thanks for the super electric side of the install.

Arrived on time. Polite staff. Tidy work.

Max and Billy arrived promptly and explained everything that they were going to do. From then on they worked diligently and consciencely until The PV system was successfully installed some 5/6 hours later. This work included digging a 5m trench in the driveway. Throughout they were both very polite, affable and ensured their boots were removed when coming in the house! They took me through the Foxcloud App, tidied up thoroughly and left a first class 5☆ days work behind them.

Sam and Charlie have installed my solar panels and new fuse box. They were very friendly and explained how the new system works. Very pleased with the work they have done.

Sam and Jude turned up punctually and undertook the task of wiring up the solar panels. The work was done neatly and efficiently and they happily answered the several questions that I asked.
More than happy to recommend them.

People are on time, reliable and job is done properly.

Absolutely faultless. The communication, organisation and quality of the work has been beyond my expectations. The contractors who put up the scaffolding to the fitters and electricians arrived on time, were courteous, quick and did a great job. Above all this, the customer service from the centre exceeds anything I have experienced recently from any other industry, by a country mile. I would have absolutely no hesitation in recommending Sustain and will be telling all my friends.

Survey was very thorough. Installation went fine despite a few minor changes to timing (one engineer was ill). Fortunately I could be flexible in accommodating the changes.
Care and attention paid to reinstatement of paving slabs that needed to be lifted, and wiring done neatly.

Clean and tidy work. Good timekeeping. Helpfull and polite workman, Accessible office staff.