The Sussex Heating Care Company Reviews 

Very pleased with the efficient and personal service provided by Kate and Ross of Sussex Heating Care Co. The job was to replace a boiler in a different position in a room which presented some challenges but all overcome by Ross. Work done carefully and neatly. Ross took some time to explain the working of the remote control system to me, which was most helpful. Nothing was too much trouble and the first service is booked for next year. Excellent communication as to when Ross will arrive and easy to get hold of Kate or Ross for any queries.

This is the first time that we have used the services of The Sussex Heating Care Company LTD. We have been highly impressed with both the professionalism and quality of service, from initial contact with the company through to completion of extensive work to update our central heating & hot water systems - including re-wiring, new valves & the installation of a new thermostat with smart technology. We also had the boiler serviced.
Ross is a very professional heating engineer and also very personable. He worked out how to do the extensive work in the most cost effective way. It’s a pleasure to work with such a service-orientated local company. We have no hesitation in recommending Ross and The Sussex Heating Care Company LTD and we will definitely use their services again. Thank you.

Kate and Ross pulled out all the stops to get our boiler fixed so we could have hot water again. Really appreciate the quick response. Great service, thank you.

We moved to Bognor last year and we hired Ross to complete a boiler service and a gas safety check on the cooker for us. We've just had Ross back again to do the annual boiler service. He is a very professional and knowledgeable engineer and we had excellent communication throughout the process. I'm sure we'll be using his services for many years to come - I can highly recommend The Sussex Heating Care Company.

I was impressed by the expedient response to my request for an urgent boiler service.
Communication was excellent and the job done on time.

Exceptionally professional and tidy. I always appreciate Ross’s advice and honesty. Highly professional and his knowledge shows the years of experience he has behind him.

Excellent service.
Punctual and left everything clean and tidy.
Highly recommended

I have used Scott for the last 3 yrs and I'm very pleased with his work. Very polite proficient. Always letting you know what is happening. His prices are very fair.a great family run business that I hope will go on for years to come.

I love when you experience a super reliable and professional tradesperson. Ross has fixed and now serviced my boiler a couple of times, dealing with him is always quick and efficient.

I had a problem with the Boiler losing pressure so called Ross and he popped round and rectified it and all is good so far.
He is so reliable and helpful.

Excellent and Reliable Service as always. Highly Recommended

Ross was here on time, serviced my boiler, replaced a thermostat and gave me some great advice about keeping my energy bills down. Ross is my go to every time. Efficient friendly service at a really fair price. Many thanks Ross and Kate.

Ross is extremely knowledgable and efficient, keeps you well informed at all times and when there is a problem supports throughout you until the issue is fixed. Finding out we had a main gas valve fault from a standard service was a tad shocking, nevertheless Ross organised and ensured the main boiler manufacturer was primed and able to come and fix the issue within 24 hours, ensuring we had additional mobile heaters if needed. Super efficient and manages expectations 100%. Many thanks Ross for sorting the issue for us with minimal disruption. Strongly recommend Ross and the Sussex Heating Care Company for all your gas boiler needs.

Ross was punctual keeping us updated regarding timings of arrival. Did an annual service and was informative, thorough and efficient.

Ross is so reliable and good at what he does. We can really trust him to do what needs doing and not overcharge us for his services. He’s also very nice! I would recommend him to anyone.

Sussex Heating Care are easy to contact, always helpful and courteous and provide detailed quotations. The work is carried out to a high standard and there is never a feeling that the job is being rushed. Communication is great, with appointment reminders, arrival time updates and follow up messages to ensure satisfaction with the work performed.

Ross responded super-quick to my request for investigating a leaking boiler at my tenants' house. Sorted within a day, and at reasonable cost. Happy tenants, happy landlord.

Mike

Ross did a fantastic job of transforming our boilers pipe work which was very badly fitted and looked a bit of a mess. It is now looking like a work of art and not an embarrassment. His attention to detail and professionalism is second to none. He takes pride in his work and the customer service is outstanding.

Ross fitted my central heating and boiler. He also services it every year for me. He is hard working and reliable. When I have a problem the company will sort it for me. Thank you Kate and Ross.

Prompt, efficient service no hiddens costs, recommended highly