Sussex Beds Reviews 

We experienced excellent customer service from Gary in the Haywards Heath store, and we're very happy with our new mattress.

Very helpful and friendly adviser, Lydia, made the experience very satisfactory. The bed was delivered very quickly and the delivery men were great and also very helpful in getting the bed and other stuff set up for me. The bed and mattress are very comfortable and just what I needed - not cheap but definitely worth it. It looks and and feels very good quality. All in all a really good experience for an item which is so important in all ways. Have already mentioned you to a couple of friends.

On their website it says “Sussex beds is a true independent family business and this is immediately obvious with its warm welcome and relaxed shopping experience “ if only that were true!!

My experience at the Worrhing branch was anything but.

Disinterested man gave me a very unwarm welcome and showed no curiosity in finding out what k actually wanted.

I wanted to shop local and independent but instead went to dreams 50 yards away and get a very different experience and bought my mattress there!!

From start to finish this company are very good .
Karen in the tonbridge store was dry helpful lots of patience. Took time talking to me about my requirements.

Two very nice lads delivered my new mattress today .. no problems at all..thank you Sussex Bedsi will certainly recommend you to friends and family .J W tonbridge

Spent a long time in Sussex Beds, lots of advice available from the salesman. He also gave us time to be able to compare on our own. We felt comfortable in the shop without being hurried

V knowledgeable staff. Good selection and price range.

Very pleased, efficiently performed. i would recommend to a friend. Thank you.

Very helpful staff in the uckfield branch

Well informed salesman respectful, mature and not pushy

I purchased a better Mattress as a result

Delivery very efficient helpful and efficient deliverers

Overall a very well organised and professional service

Highly recommended

Had a great experience in buying my bed & divan base.
I dealt with Ian, & he was very kindly, friendly, knowledgeable & patient with me. I tried 3 beds & took my time, as I was choosing much comfort, with having fibromyalgia. Very happy with the mattress I chose!

An easy to use booking system was a great start, and the welcome when we were early was great.

Good product selection, which was well explained by a knowledgeable team.

We were finally able to make a selection and given time to make the decision. The choice is a good comfortable bed.

Thank you.

We chose to buy from Sussex Beds as they are a family firm and we are so pleased that we did. My auntie is housebound so I had to test beds for her, the staff were so knowledgable and kind and explained the pros and cons of each mattress to me patiently. When something wasn’t quite right the staff pulled out all the stops and went above and beyond to sort the issue. I cannot thank them enough.

Absolutely 1st class service. Karen was great, so friendly, knowledgeable and just great. Bought a new bed and mattress on Monday returned today, Wednesday to buy another mattress as we were so impressed.

Good selection of beds and mattresses. Very knowledgeable sales people, we explained my wife suffers from fibromyalgia and had certain requirements and we were shown a selection of mattresses that offeredwere just what she needed. Would certainly recommend.

Your blokes couldn't be more helpful.they were brilliant.

When I had a problem with my mattress they contacted the maker and addressed the fault with them. I now have my new mattress and am very pleased the outcome.

Great customer service from Lydia in the Uckfield shop who helped us chose the right bed. The pricing was easy to understand and well presented. The delivery of the bed was well organised and communicated as they had stored it until we were ready to receive it. The delivery men did a great job of getting the super king size bed up our stairs! Very pleased with the overall experience.

Ours was an emergency purchase as our bed had broken. We visited the Portslade branch (closest to home) where we were greeted with a friendly smile. Having divulged the urgency and our requirement we were offered a clearance/cancellation which suited us. There were discounts involved and delivery with three days. Perfect!! We would recommend Sussex Beds for friendliness, efficiency, range of product and price. What more can I say.

Superb company! Friendly, helpful, supportive!

Brilliant service in store and quick delivery 👍